Iron Savage Apparel
Singapore
Reviews (8)
Dsers worked exactly as it is advertised. Vivian from chat support has helped me with mapping products.
Developer reply ·
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
it does everything its supposed to do + support was quick to assist. i asked them about a feature to match the rates of other currencies and they were able to do it.
Developer reply ·
Thanks for the great review! We’re happy we could make that happen for you!
Been using this app for 2 years +. Reached out to customer support because they removed a feature which was initially in the free plan, and they accommodated my request. App does what it is supposed to do for my use case.
The app is incredibly helpful in bulk edits, you can even choose which option you want to bulk edit. Live chat is also extremely fast in responding and very helpful
Does what it is supposed to do. Staff were very helpful. I do wish that it has further HTML integration to customize the pages. Also post-purchase upsells sometimes do not get processed by certain print on demand apps (which is my biggest gripe). But otherwise, it has served me well.
Update as of june 2022: FUEL POD used to be good, right now, they are atrocious. So many delays with shipping times. They'll give some updates about their shipping times being 3-5 biz days when they fully know its not true. So many other reviews of them being absolutely bad in recent months.
Developer reply ·
I appreciate your honest feedback and totally hear you. The production times increased to issues securing blanks from our suppliers. However, orders with more available stock are going out within or around our estimated production times. We are taking steps to improve our overall production times. Keep your eyes open for more information in the near future. - Lyman
Does exactly what it's supposed to do. Options such as changing colours is helpful. Many pre-made badges to choose from
Developer reply ·
Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team
Product selection looks decent, international shipping prices are high. Their Bella tees are one of the lowest priced I've seen (base price USD $9)
Developer reply ·
Thanks for your review. We are very sorry that nobody has responded right away to your email. We received your email at 9.16pm Pacific Time ( 9 hours ago), and just responded to it. We respond all of our emails within 24 business hours. Our Shipping rates are standard, international shipping is high but on the other hand we don't use third party shipping providers. Our international packages get delivered pretty fast, and they almost never got lost. Also, our domestic shipping rates are lower than average, and yet they also get delivered pretty fast since we don't use third party shipping providers. The lower domestic shipping cost will easily make up the difference for the international cost, and your customers will be very satisfied with the shipping speed. We are also trying our best to lower our international shipping costs by negotiating the rates, it will be lowered sooner or later. Sorry for the inconvenience.
