Knot Another Hat

Moved over from another much more expensive app, and it has been great from the first minute. Very helpful, they migrated my customers and got me set up within the first couple hours.

Update: the courses work fine, they are very basic and not very polished, but they work. The subscriptions though? We've been trying to get subscriptions to work correctly for over a year, and despite repeated assurances that they are working on it, we have customers still being billed incorrectly every month that we have to manually refund. Inflowkit may just be in over their head on this one. I have moved over to Inflowkit from Thinkific, because I needed my virtual classroom integrated within my Shopify site. Dennis and the crew at Inflowkit have answered every question in record time, and they have even implemented several of my suggestions for a smoother UI (both for me and my customers). It still doesn't quite do everything that Thinkific did for me, but I really feel like it is constantly improving, and the developers actually care about making the app better all the time. Thank you so much for choosing InflowKit and for taking the time to share your experience! We truly value your feedback it’s what helps us keep improving! If there’s anything further we can do to enhance your experience, please don’t hesitate to reach out. Thanks again for your trust in us, and we look forward to continuing to grow alongside your business!

So quick and easy to set up, got it working in under an hour and had 2 questions, both of which were handled in minutes by support.

DO NOT get this app. Shopify is no longer supporting it and this is a quote from a tech support rep: the current app is in maintenance mode, meaning that developers are only investing resources into resolving "critical security fixes or widespread bugs". After using it for four years I can no longer upload files.

This app is a must if you sell bundles and need your inventory on-hand cost and sales-by-components tracked accurately in your bookkeeping. Other bundle apps were either disregarding cost-of-goods-sold of components, or over-reporting on-hand values by calculating on hand of bundles AND their individual components. The options to run this app with versions 1.0 or 2.0 are awesome - we needed the 1.0 version to be able to include mystery bags and it works great. The customer support is responsive and thorough, and patient! My two requests right now to improve this app would be: 1) for the components to show the correct variant thumbnails when building bundles. Right now they show the main product image only, and that gets confusing when you are building a lot of bundles with different variants; and 2) in the search box to add components, if I type in a specific variant name, I only get the main product in the results, and then have to scroll through all the variants to find the one I am looking for. It would be great if the search would narrow now to the variant-level to make building bundles faster (I sometimes build 30 bundle variants per product and scrolling through a yarn with 40 variant options gets tedious).

Super responsive support! And this app can lock down more options than other password apps I've tried.

Great, FAST customer service right out of the gate. I'm still in my trial and I already know for sure this app will be worth the price.

Update 11/9/22: Trying unsuccessfully to use this by having one variant of a product be a subscription, and another variant not. It's never worked properly. Still experiencing the problem of our time zones and having to wait 24 hours for a response, only to send a reply and wait another 24 hours. This exact issue is also a problem for another Shopify store I have, and when trying to fix that issue their team couldn't figure out how to get in as a collaborator to give support. After their "fix" a couple of days ago, all looked good on the front end (finally), but when customers started buying the subscription it took their orders but failed to create a subscription plan for them nor retain their payment info. So now I have to track them all down and figure out some kind of workaround. And this is all on the paid version of this app. Update: Cautiously raising my review to 4 after support has finally actually read my detailed issue carefully and fixed the malfunctioning code. When this app works, it is exactly what I need, especially because it is one of the only subscription apps that allows the customer to check out natively within Shopify. I am crossing my fingers it continues to work from now on, and in a couple of months if things have remained issue free I will update to 5 stars. Previous: This app is having a major code glitch through a huge subscription product launch. Support doesn't read my notes carefully and sends responses that don't address the issue. The time difference means waiting 24 hours for a ticket response. The offer of a support call only offers me appointments in the dead middle of the night for my time zone. I am beyond frustrated, and wasting hours of my (and staff) time for the last two days of this launch because we have to babysit the plan, which keeps changing its own settings everytime it is purchased, causing it to malfunction.

This is app is worth its weight in gold for the potential to bundle items while still tracking their individual inventory quantities. It is completely easy and self-explanatory to use. Love it!

This app is so easy peasy for controlling who can see certain content. Love it. I've been using it for over a year and never had an issue.

This app does have potential, but so far I am not able to use it because it will display products that are in "Draft" status or active status with future publish dates. If that gets fixed, it will be great! Hey Knot Another Hat, appreciate your feedback! I'm happy to say we've since fixed this issue and we've sent you an email with instructions on how to get it all working - hopefully it's all good shortly!

So unbelievably easy to use, and to have email that integrates with my store? A dream. I used to use Mailchimp and I don't know why I waited so long to switch over.

So, so easy. Love the tag graphics, love the scheduling, love the ability to choose select variants. The only additional thing I would request is the ability to add more than one product tag during the sale, as I like to tag my sale items into collections based on their discount level (i.e. tag with "sale" and "sale-25").

Confusing from start to finish, sometimes redundant, and with few accurate (i.e. not outdated) resources for help.