Jokers Costume Mega Store
Australia
Reviews (8)
This app is truly amazing, offering support in various ways. One of its key benefits is helping clients make informed decisions, which boosts efficiency and instills confidence in their purchases. The feature I appreciate the most is the ability to track order numbers. This is particularly helpful when managing multiple orders, ensuring greater clarity in the ordering process, and giving clients an extra reason to return and shop again. Juphy AI has successfully addressed the challenge of providing 24/7 customer support. Thanks to its AI capabilities, I can rest easy knowing my customers receive assistance at any time, which also helps convert inquiries into sales—my favorite feature. With Juphy, I can deliver superior customer service by automatically responding to questions about all my products. This has saved me a significant amount of time. What I love most about Juphy is its ability to scan my entire website and provide precise information to customers. Additionally, the option to train it for a more human-like response enhances its functionality. I can confidently say that I am highly satisfied with both the product and its customer service. I absolutely love this app—it arrived at the perfect time! I needed a chat feature for my website to assist potential customers, and Juphy exceeded my expectations. uphy’s customer support team has been very helpful in developing a custom feature for us. We wanted to integrate sizing videos into the AI pop-ups, and their technical team quickly made it happen. This has made it easier for us to guide customers through custom sizing. It’s also been helpful that Juphy has access to our physical store inventory. Customers asking about product availability at our Rocklea store can now get quick answers through Juphy AI. Overall, it has improved the shopping experience by making sizing and product selection more convenient. Honestly, thank you for creating this much-needed app—definitely a 5-star experience!
Developer reply ·
Thank you so much for this amazing review! We’re thrilled to hear how Juphy supports your store in many ways. We’re always here to help you keep growing!
Needed to make some changes to suit our theme appearance and service and response was quick. Just started to using the app and it deliveries much superior results than Shopify's native search results
I cannot recommend ShipZip highly enough. Sid and has been terrific in assisting us to modify the app to suit our specific requirements. The response to queries is fast and the app works a treat on our store.
I found Ankit extremely helpful and he fully explained the merits of Aftership and the benefits it will bring to the business
Don't use this company. I deleted the app in Shopify before the end of the current period, but they don't accept a deletion in Shopify as a cancellation. ( even though you joined via Shopify) You also have to go into their account and cancel and no one tells you that. Not honourable company at all and not interested in refund even though deleted via Shopify
Developer reply ·
Thanks for your review and feedback. Uninstalling the Re:amaze app will prevent us from billing your store for the subscription if you uninstall prior to your billing date. We checked the billing log on Shopify and the billing was charged on February 20, 2023 at 7:16 pm, while the app was uninstalled the next day, February 21, 2023 at 2:55 am Canceling the existing subscription will leave your subscription valid till the next billing date, and then billing will fail. We do not automatically close or suspend the account immediately, to prevent any customer support downtime if merchants temporarily remove our app for store maintenance, migrations, etc. That being said, we've taken your feedback seriously, and we've implemented a call to action email when merchants uninstall our app as a reminder to review their subscription. We've also refunded your most recent subscription as an act of good faith. Please reach out to us if you have any further questions, and our team will be happy to help out.
The support at Stock Sync has been amazing. Needed assistance with some set-up of feeds and they greatly assisted
Developer reply ·
It was great chatting with you! Thanks so much for taking the time to leave a review 😍 Don't hesitate to reach out if you need anything, we are here!🤗
Nic was great. When changing to a new theme, any issues were quickly resolved. Everything was not a problem. Response was quick and he went out of his way to help.