VIEVE

An issue with how products were pulling in was identified and flagged, and due to a promotion launching for us, Swym worked on it as a priority and got the issue resolved within 24 hours vs. the usual SLA. They have been very hands on in responding to the questons about what happened and moved the fix onto multiple themes for us to future proof the issue also.

We have been with Attentive for SMS for nearly 2 years and couldn't recommend them enough whether you are looking to launch an SMS channel or optimise your existing one. The support is excellent, and having regular catch ups with our CSM is really helpful (especially as a team of one!). The platform is also very easy to use.

The app was incredibly straight forward to use, I had one query around could we add in our own fields into the template section. Whilst sadly I wasn't able to do this Nikhilesh was very quick to respond to my question, and has added the the field into feature requests.

Responsive and helpul

Amazing customer service, super responsive and helpful!!

So many constant improvements within the app, including new interface easier to use: it's now the best app for GWP promotions, never cause any issue with our theme! Plus big shout out to Mina and the support team: always ready to promptly help and sort out any issues.

Great customer service, Adytia was quick and efficient! They jump quickly on a call to solve any issues.