Caraselle
United Kingdom
Reviews (12)
Rossie was fabulous. The speed and support was brilliant. I realise I need to get the most expensive pricing plan to make use of compare at discounts showing on variants, but everything seems good and easy to use. I won't be using another one, this is great
Customer support is brilliant, highly recommend for the help they provide.
Zoe was great today - she helped me understand the different pricing plans and showed me what is good to have when starting out. Very good customer support and so far app seems great.
Developer reply ·
Thank you, Caraselle, for the wonderful review! We’re glad Zoe could help you navigate the pricing plans and choose what fits your store as you get started. Please reach out anytime if we can help with anything else!
Brilliant customer support from everyone I have dealt with (thanks today to Daniel)! Would highly recommend
just been on the chat service and rishu was great at helping me resolve my problem. overall it works great. 12 March 2026 - second time I've had contact with this app and they were extremely helpful!
Great app, amazing customer service!
Mannu was brilliant! Very helpful - they are looking into resolving the syncing of a product which we are having problems with. Am confident it will be sorted quickly
Great app, easy to use, customer support (Rami) was great and super quick, I like the way it doesn't overcomplicate everything and it's free! perfect
I installed and removed several apps in Shopify before going ahead with Omnisend. So much easier than others I've tried, the customer support is incredibly good - can't say enough good things about them! So far extremely positive experience
Developer reply ·
Thank you for your feedback. We’re proud to provide a user-friendly solution and responsive support to help you succeed. Knowing Omnisend stood out from other apps reinforces our mission to keep things simple and effective. We look forward to supporting your growth journey.
Perfect Customer support - Yashwita really helped me understand some things on the app I need help with!