We Are Planet Hope
Canada
Reviews (7)
Answered super fast and was really helpful. Really really good. Best chat I've used.
I have never been a fan of this app...but I am warming to it since integrated checkout with shopify and chat support. Just had a great experience with support person Jaden Walker. Thanks
Developer reply ·
We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services
The support team at Zipify is always AMAZING. Recently, I had a problem getting my Browse Abandon email flows to connect to my Zipify Landing Page. I contacted Klaviyo, they said ask Shopify. I contacted Shopify & spent 2 hours (!) on Chat with them. No fix & their suggestions did not make sense. So I contacted Zipify... instantly when I reached out, Liberty gave me the Shopify coding fix. All's working like it should. Thanks Zipify!
Developer reply ·
Hey We Are Planet Hope! That is soooo awesome to hear. This is what we strive for. Glad to hear you're loving the support we offer. Just reach out if you need us! -Team Zipify
We're a small, subscription start-up store, suffering from 'we don't know what we don't know'. Then came my chat with Karri who has helped MANY shops just like mine. In 20 minutes, Karri looked at our store's data & was able to clearly outline what he would do if he was us. Thank you Karri :)
The feedback and help is awesome! Very kind and communicative, and always ready with an answer. Highly recommend!
I got a bit flummoxed when I first began working with the Rise GiftCard interface...and time was short with Christmas days away. Thankfully, Rise has great support and I was able to set up a google meeting and share screens. Dana was very helpful in getting me going including a small modification to my theme coding to adjust checkout buttons. I had a subsequent meeting with Dana to solidify my understanding and I'm all set! Great knowing the team at Rise is there if I need them. They have been very responsive! Thank you Dana!!
The support is awesome! Very friendly and helpful :) It's a shame that shopify causes so many issues with shipping, but it's nice to know the people at parcelify have our back!
Developer reply ·
Thank you for your kind words! I'm glad we had a chance to chat about ways that we can improve and I look forward to taking your ideas to the team. Warmest regards, Richard