← Merchants

EnGenius Store

United States

Reviews (11)

★★★★★
Shopify

Rina was an amazing support representative and helped me solve my issues. Thank you! - 7/7/26: Domerly was fantastic with supporting me as well. They were knowledgeable and got to me extremely fast. Thanks again!

on Loox ‑ Product Reviews App · Over 2 years using the app
★★★★★
Shopify

Mary was exceptional at troubleshooting my issue and making sure that I was able to fix everything. Great support agent!

on Mailchimp Email SMS Marketing · About 2 years using the app
★★★★★
Shopify

I tested quite a few apps, and this one did exactly what I was looking for. The support is great. They got back to me quickly and were able to help me out.

on Unlimited Bundles & Discounts · About 17 hours using the app
★★★★★
Shopify

The features they provide are quite comprehensive, and they are also able to support customization needs. Their response and development speed are very fast, making them an excellent team.

on OPTIS Product Options, Variant · 29 days using the app
★★★★★
Shopify

A good app for free. I needed support for some styling issues, and Jemuel was a great help. Good support with this app.

on Essential Upsell & Cross Sell · About 17 hours using the app
★★★★★
Shopify

Great support. Tina was able to answer all of my questions, and the app is easy to use.

on SearchPie: AI SEO & Schema · About 1 month using the app
★★★★★
Shopify

Oli was a huge help in getting this set up on our store. Great support, and I would recommend this app!

on PreProduct pre‑order · 1 day using the app
★★★★★
Shopify

I had contacted Smile support months ago, and I was disappointed that the Redeem Points functionality was not available in our checkout. They said they would provide my feedback to the development team. I just received an email out of the blue (from a person, which is even better) that the feature is now functional, and it's already active in our checkout. That is great customer support!

Developer reply ·

Thank you so much for providing us with your feedback and for this 5-star review! We really appreciate it. 💖 Shelby - Smile Team ✨

on Smile: Loyalty Program Rewards · 8 months using the app
★★★★★
Shopify

Really great customer support experience. Limo and Mikie were both great at helping us with a technical issue. We've been using the app for about five months and it works great.

on BOGOS: Free Gift Bundle Upsell · 3 months using the app
★★★★★
Shopify

Support is amazing. Anaam was so very helpful. She did the complete setup and did a great job!

on Preorder, Back In Stock ‑ STOQ · 32 minutes using the app
★★★★★
Shopify

Needed a little help with setup, and what great support! Giselle was so much help, and set us up perfectly! Really happy with the results.

Developer reply ·

Hi there, Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io Regards, James Ali Reviews by OneCommerce

on Ali Reviews: AI Product Review · About 6 hours using the app