← Merchants

Lashify

United States

Reviews (7)

★★★★★
Shopify

Not available to Merchants anywhere but France. Don't bother installing if you're in the USA. Massive runaround with support before they finally admitted it can't even be set up- it was just giving an error saying "your billing isn't set up" despite it being clearly set up in the Merchant Portal.

on Uber Direct · 5 months using the app
★★★★★
Shopify

on Shopify Flow · Almost 8 years using the app
★★★★★
Shopify

Rebuy is a phenomenal tool for any store needing to unlock a lot of potential with a limited lift. In beginning as a new eCommerce manager assessing your app stack for marketing enablement is always a first order of business. All businesses come down to the dollars and "sense"! I was quickly introduced to Diana I, our account manager, who brought me up to speed super quickly. Between her and a past Shopify contact of mine who is also an account manager for them, Geoff B, both have fielded what I can only describe as borderline manic requests from me as I rapidly realized we needed to migrate to functions foundationally to truly unlock the power of the smart carts...and they've both been there every step of the way. We absolutely love Rebuy and it's value far outweighs it's cost. Don't sleep on this one, folks. Their support is unmatched.

Developer reply ·

Wow, thank you for such an amazing review! 🙌 It’s incredible to hear how Rebuy has helped unlock potential for your store, and we’re thrilled that Diana and Geoff were able to support you every step of the way. We’re so glad Rebuy has been a part of your success. 🚀 We’re here whenever you need us—thank you for being such a fantastic partner! 💙

on Rebuy Personalization Engine · About 1 year using the app
★★★★★
Shopify

Gwen was so quick and efficient! Thank you!

Developer reply ·

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

on UpPromote Affiliate Marketing · About 3 years using the app
★★★★★
Shopify

I wanted to provide feedback on an individual at Recharge. Dan, a senior support engineer has been assisting myself on behalf of our company for almost 6 months now to ensure our issue was resolved, completed to our satisfaction and in a timely fashion anytime I had to contact him. He was kind, explained all options clearly, was patient and a true delight to work with. Hire more Dan's!

on Recharge Subscriptions App · Over 3 years using the app
★★★★★
Shopify

Route is great. Adding the app onto our website has helped us out a lot. It makes it easier for our concierges to assist clients with their lost or stolen orders. Routes agents are on top of things and have fast respond times. They are very willing to work with you.

Developer reply ·

Hello, Thank you so much for leaving us a review! We are thrilled to hear that you’ve had a great experience and enjoyed our customer support team. Our team’s mission is simple - provide exceptional experiences to our merchants and customers alike! We have loved partnering with your team so we’re so happy to hear you have enjoyed it, as well. It sounds like everything is going splendidly but should you run into any future questions or needs, please don’t hesitate to reach out to our team at https://help.route.com/hc/en-us and we’ll get you taken care of right away. Have a great start to your week! Holly, Customer Support

on Route ‑ Protection & Tracking · Over 1 year using the app
★★★★★
Shopify

We have started using Postscript for SMS marketing and are really seeing a benefit from using it. Their customer service team is so helpful and quick to respond.

on Postscript SMS Marketing · 18 days using the app