SPRU Live Spirulina

Absolutely excellent service and easy to work with

WORKS GREAT BUT BEWARE BEWARE BEWARE. I used a paid version for more than a year and it works great - no complaints, BUT when I uninstalled it took my site down with no content displaying on any pages - it took Shopify THREE DAYS to find the problem and get my site displaying again. Unlike most modern apps that do not rewrite your theme code, this app ADDS CUSTOM THEME CODE - uninstalling it from Shopify can take down your store. I lost three days of sales at month-end - the period I do 80% of my sales, and had to spend 8 hours chatting with 3 different Shopify techs to get the site working again. I have somewhat cooled off now so am not using swearwords that would more accurately describe my feelings about what this app did to my business.

MISLEADING APP DESCRIPTION After being assured that UpPromote included a referral feature I installed the app and started setting it up. After 25 years as an online marketing consultant to companies in 40+ countries, I understand the clear distinction between an AFFILIATE and a REFERRAL APP: A referral app provides once-off rewards to existing customers for introducing new customers - if the new customer places an order then a reward or commission is granted to both parties ON THE FIRST ORDER ONLY. An affiliate app may provide a once-off reward new customers introduced by the affiliate, but the affiliate continues to earn rewards (normally a commission) on all that new customer's purchases for a fixed period or indefinitely. Because Referral Rewards are only paid out once, they can be very large 9even loss-making) as they only happen once and are regarded as the cost of acquiring the new customer. Having signed up for a $29/mo paid UpPromote plan I discovered that the "Referral" program they were providing only allowed rewards that repeated on all future purchase by the new client. This is DISHONEST MARKETING - that is not a referral program but rather an affiliate program. I queried this and they demanded I triple my monthly payment to $89 to enable a referral program with once-off rewards. Then the company claimed that as their customers often incorrectly referred to an affiliate program as a referral program, they felt justified in also incorrectly labeling their $29 plan as a referral program. I have over the years used dozens of both affiliate and referral apps and was delighted to find a combined app, but BEWARE - this company is being dishonest (and IMHO perhaps fraudulent in their marketing claims. I lost faith in this company and no longer trust them or want to do business with them and am now uninstalling UpPromote from my Shopify store. Now the company is asking for a meeting - I wasted so many hours setting the app up and testing it to find it did not do what they promised that am not inclined to waste more time teaching them what it should do.

Am just getting started with BixGrow but I must say support from Evelyn is the best I have received from testing 4 different affiliate apps. She was able to understand and answer complex questions, and asked for clarification when she did not understand. That they have well-trained support staff that respond quickly gives me confidence. Well done Evelyn - I'm setting up the app and will later add a review on how I find it.

This is the kind of service level we all dream about but sadly seldom encounter. BIG thanks to Rahul and team

Fantastic app - I have used dozens of different WP and Shopify page builders including PageFly and Tapita and even Azexo - this is undoubtedly the best and easiest to use, and the instant in-app online chat support is superb! BIG THANKS to Henry and his team for creating and Andy and colleagues for the best support I've received in years. HIGHLY RECOMMENDED!

Awesome service! We first signed up for Pify forms but after repeated support requests to Pify and being told the problem weas resolved - it wasn't... We also has a small setup glitch with Contact Form setup, but Duke and the support team responded, went onto our site, and fixed the issue in hours. It's so nice when you still get that kind of support in todays cost-saving focused world hip hip Hoooorah!

Great App great Service! Thank you John from Rise.ai for sorting out the billing misunderstanding so quickly.

Looks good, works perfectly - awesome! Looks good, works perfectly - awesome! Looks good, works perfectly - awesome! Recommended!