HODOH CLOTHING UNLIMITED
United States
Reviews (8)
Thank you Ricky, for fantastic customer service & having the best knowledge & skills to assist me with Promer AI Ads & Thank you again I Love the app. & It's very easy to achieve your ads. & I will upgrade. Thank you again
Developer reply ·
Hi there, Thank you so much for your wonderful review! We're truly delighted to hear that you're enjoying Promer AI Ads and finding it easy to create the ads you need. It’s especially rewarding to know that the support and guidance you received helped you get the most out of the app. Our team is dedicated to ensuring every user has a smooth and successful experience, and your kind words mean a great deal to us. We're also excited to hear that you're planning to upgrade! Thank you for your trust and support it motivates us to keep improving and providing even more value to our users. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
SHAME ON MINTA. I'VE HAD THIS FOR 7YRS. $55 MONTHLY. THE CUSTOMER SERVICE IS THE WORSE. TECH. SUPPORT DOESN'T COME THRU W/ 24 HRS FOR HELP. & CHECK WHAT'S GOING ON? THE SUPERVISOR VERY UNPROFESSIONAL HE TURNED OFF MY CHAT BUTTON. I PAY FOR A SERVICE & DO ALL THE WORK. HE ALSO TOLD ME TAKE MY CAPS OFF, WHEN MESSAGING HIM. I HAVE ALL THE PROOF & EMAILS TO BACK IT UP. DON'T WANT REFUND, JUST MY MINTA APP FIXED. FOR A LOYAL CUSTOMER & A PAYING CUSTOMER I DESERVE RESPECT, I DESERVE FOR MY APP. TO BE RESEARCHED & FIND THE BUG & DEBUG. I WENT TO SHOPIFY ABOUT THIS MINTA APP. ALSO & LEF IT ALONE & CLOSED THE CASE. I'M A PAYING CUSTOMER. NO ONE CAN TELL ME WHAT I'VE DONE TO DESERVE THIS TREATMENT. ALL I'VE ASKED IS FOR SOMEONE TO FIX MY MINTA AP.
Developer reply ·
Hi Thanks for your thoughts and sorry to hear of your experience! I know you're a long-standing customer of ours and have been very loyal. I'm even more sorry given that set of circumstances! I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this. I really want to solve these issues for you. Please come back to me so I can help 🙏 Avraham | Customer Success Director
Terrible app. i've asked several times about who keeps changing these prices? you all said aliexpress. Well that's not true. It's DSer. Everyday it's atleast 99 products everyday you all are changing in your app. I get on here every day & compare your notifications to inventory or out of stock to aliexpress everyday. I took screenshots of products same price & not out of stock. It's DSer . Dser your inventory or stores take up til 24-30 days shipping. i have stores w/14 days on aliexpress shipping. also another store 5-7 days . I've been purchasing from them & clients. I don't like your store pinned to my shopify.. it's a problem. i have to go out of my way to send for help. i've changed the settings & still getting notifications of items out of stock & u all want us to pay for your mistakes.
Developer reply ·
Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. It seems you may have misunderstood the way that our notification system work, along with why the prices may sometimes be different and we'd be happy ot share more lights on those points, Here is the email address & official messenger link support@dserspro.com https://www.messenger.com/t/DSersOfficial DSers team
Great app. I used to app for size measurements 4 hodohclothingunlimited.com Just suggestions please add men suits & women dresses. Thank you
This app is fantastic; especially, the support team is very helpful & friendly. They help me a lot with the integration process. Thank you. I recommend this app to use for everyone. Great app.