Promer AI Ads: Meta Ads & UGC
by Promer · launched
View in Shopify App Store ↗Reviews (53)
Great customer services , Paitence to solve my issue. Thank you Ricky.
Developer reply ·
Hi there, Thank you so much for your kind review and recommendation! We're delighted to hear that you found our team helpful and trustworthy. Building trust with our users and providing reliable support are at the heart of everything we do, so your feedback truly means a lot to us. Thank you again for your support. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
The most important part about any of the AI tools out there is the support you get. The Promer team is willing to help and always do so as quickly as possible.
Developer reply ·
Hi CALIZOR, Thank you so much for your fantastic review! We're thrilled to hear that you've had a great experience with both the app and our support team. It's wonderful to know that you find Promer useful and that you're seeing value in the ad creation options available. Our goal is to make professional ad creation accessible, affordable, and easy for Shopify merchants, so feedback like yours means a lot to us. We truly appreciate your support and recommendation. We'll continue working hard to improve the platform and help you create even more successful ads for your business. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
Promer AI Is a Must-Have for Shopify Store Owners! I have been using Promer AI with my Shopify store, and I am extremely impressed with this app. It has made creating and improving my product content so much easier and has saved me a lot of time. What I really love is how simple it is to use. You don't have to be an expert to get great results. As a small business owner, having a tool that helps me work faster and make my store look more professional is incredibly valuable. I have tried different tools for my store, but Promer AI is one that I actually use and recommend. If you have a Shopify store and you're looking for an AI tool that can help take some of the work off your plate, definitely give Promer AI a try. I’m very happy I found this app and plan to continue using it as I grow my business. Easy to use. Saves time. Great results. Absolutely worth it!
Developer reply ·
Hi there, Wow! Thank you so much for such an incredible and detailed review! We’re truly honored that Promer AI has become a valuable part of your Shopify business. It’s wonderful to hear that the app is helping you save time, simplify your workflow, and create professional-quality content without needing to be an expert. Supporting small business owners and helping them focus more on growing their business is exactly why we built Promer, so feedback like yours means the world to us. We're especially grateful to hear that, among all the tools you've tried, Promer is one that you actively use and confidently recommend. That kind of trust is something we never take for granted. Thank you for being part of our journey and for allowing us to be part of yours. We're excited to continue improving the platform and providing even more powerful tools as your business grows. If you ever have any questions, feedback, or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Thank you again for your support, recommendation, and trust in Promer AI. We look forward to growing together with you for many years to come! Warm regards, Promer Team
Very helpful and trusty highly recommended
Developer reply ·
Hi there, Thank you so much for your kind review and recommendation! We're delighted to hear that you found our team helpful and trustworthy. Building trust with our users and providing reliable support are at the heart of everything we do, so your feedback truly means a lot to us. Thank you again for your support. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
not worth the effort of installing it does nothing it advertises the so called free trail is worthless
Developer reply ·
Hi there, Thank you for your feedback. We're sorry to hear that your experience hasn't been positive so far. There may have been some misunderstanding about the app's setup or trial features, and we'd love the opportunity to help. We've reached out to you via email and hope to better understand your concerns, walk you through the process, and work toward a solution together while you're still within the free trial period. We look forward to hearing from you. All the best, Promer team
We've had a great experience with Promer so far. Julie made the onboarding process easy and explained everything clearly. We were given all the information we needed to get started and felt confident using the app from day one. Looking forward to seeing what the app can do for our business.
Developer reply ·
Hi there, Thank you so much for your fantastic review! We're thrilled to hear that you've had a great experience with both the app and our support team. It's wonderful to know that you find Promer useful and that you're seeing value in the ad creation options available. Our goal is to make professional ad creation accessible, affordable, and easy for Shopify merchants, so feedback like yours means a lot to us. We truly appreciate your support and recommendation. We'll continue working hard to improve the platform and help you create even more successful ads for your business. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
I have seen good support many times but this style of support has to be the best. After an amazing demonstration by Rick i fully recommend this app and recommend it to anyone who wants good easy top class Ads PLUS Support for all products. This app Links with shopify very easily and you can generate a video direct from the product BIG Thank You Rick . You are amazing Support
Developer reply ·
Hi there, Thank you so much for your incredible review! We’re truly grateful for your kind words and thrilled to hear that you had such a positive experience with both the app and our support. It’s wonderful to know that the demo helped you feel confident in getting started and that you’re finding value in how easily the app integrates with Shopify and generates ads and videos directly from your products. That’s exactly the experience we aim to deliver. Your recommendation means a lot to us, and we’re so happy to have you on board. We’ll be sure to share your kind words with our team, it will definitely make their day! If you ever have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
Great customer service! Very polite and a useful app offering 8 free Shopify automated meta and tik tok ads or 300 ads at £9 a month. Worth it!
Developer reply ·
Hi there, Thank you so much for your fantastic review! We're thrilled to hear that you've had a great experience with both the app and our support team. It's wonderful to know that you find Promer useful and that you're seeing value in the ad creation options available. Our goal is to make professional ad creation accessible, affordable, and easy for Shopify merchants, so feedback like yours means a lot to us. We truly appreciate your support and recommendation. We'll continue working hard to improve the platform and help you create even more successful ads for your business. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
GÜZEL GÖRSELLER OLUŞTURMAK AÇISINDAN KULLANIŞLI VE GÜZEL
Developer reply ·
Merhaba, Harika değerlendirmeniz için çok teşekkür ederiz! Promer AI Ads'ten memnun olmanıza ve ihtiyaç duyduğunuz reklamları kolayca oluşturabildiğinizi duymaktan gerçekten büyük mutluluk duyuyoruz. Özellikle aldığınız destek ve rehberliğin uygulamadan en iyi şekilde yararlanmanıza yardımcı olduğunu bilmek bizim için son derece değerli. Ekibimiz, her kullanıcının sorunsuz ve başarılı bir deneyim yaşamasını sağlamak için özveriyle çalışıyor ve nazik sözleriniz bizim için çok şey ifade ediyor. Ayrıca uygulamamızı yükseltmeyi planladığınızı duymaktan da büyük heyecan duyuyoruz! Güveniniz ve desteğiniz için teşekkür ederiz. Bu, bizi sürekli gelişmeye ve kullanıcılarımıza daha fazla değer sunmaya teşvik ediyor. Herhangi bir sorunuz olursa veya yardıma ihtiyaç duyarsanız, lütfen canlı sohbet üzerinden bizimle iletişime geçmekten veya promerteam@firegroup.io adresine e-posta göndermekten çekinmeyin. Size yardımcı olmaktan her zaman mutluluk duyarız. Saygılarımızla, Promer Team
I've tried several AI ad creative platforms, and Promer AI has easily created the best AI-generated static ads I've used so far. The variety of static ad options is incredible, but what really sets them apart is the ability to clone ads from their library, recreate ads you've seen elsewhere that inspired you, and even save and repurpose your own favorite creatives for future products. It feels like there are literally endless possibilities. The ads are easy to edit and modify, which makes testing new ideas fast and painless. Their monthly membership credits are also surprisingly generous compared to other platforms I've tried. Is it perfect? No. It's AI, and occasionally you'll run into something that misses the mark. I also experienced a few issues with the site early on, but I messaged customer support and they responded almost immediately. They were friendly, helpful, and resolved everything quickly. I honestly can't say enough good things about this app. If you're creating static ads, get it. I'm especially excited to see where they go next (additional new options are pending) with expanded posting capabilities, video options, and additional creative tools because if the static ads are this good already, the future looks incredibly promising. I love this platform — and I'm hard to impress. I almost never write reviews, and I definitely don't say things like this lightly. New business owner and hope to be a long time customer.
Developer reply ·
Hi there, Wow! Thank you so much for taking the time to share such an incredibly detailed and thoughtful review. It truly means a lot to our entire team, especially knowing that you've tried multiple AI ad creative platforms and found Promer to stand out among them. We're delighted to hear that features like ad cloning, creative inspiration, and reusable ad assets are helping you create and test new ideas more efficiently. One of our biggest goals is to give businesses the flexibility to create high-quality ads without the traditional time and cost barriers, so it's incredibly rewarding to hear that these features are making a real difference for you. We also appreciate your honest feedback about the occasional AI limitations and the issues you encountered early on. While we're proud of how far the platform has come, we know there's always room for improvement. That's why feedback from users like you is so valuable. We're glad our support team was able to assist quickly and get things resolved for you. What means the most to us is hearing that you're excited about the future of Promer. We have many exciting improvements and new capabilities in development, and feedback like yours motivates us to keep pushing forward and building the creative platform our users deserve. As a new business owner, your trust in our platform is something we don't take lightly. The fact that you took the time to write a review despite rarely doing so is genuinely humbling, and we're honored to be part of your journey. We look forward to supporting your growth and helping you create many more successful campaigns in the years ahead. If you ever have questions, ideas, or feedback, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Thank you again for your trust, support, and incredibly kind words. Warm regards, Promer Team
Nagyon segítőkészek! Ajánlom!
Developer reply ·
Hi there, Thank you so much for your kind review and recommendation! We're delighted to hear that you found our team helpful and supportive. Providing excellent assistance and ensuring our users have the best possible experience is always our top priority, so your feedback truly means a lot to us. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
the AI created a photoshoot ad before I was able to finish installing the app. I was impressed with the quality of the photo and intend on keeping the app.
Developer reply ·
Hi there, Thank you so much for your wonderful review! We're thrilled to hear that your first experience with Promer made such a great impression. It's fantastic to know that the AI-generated photoshoot ad exceeded your expectations even before you finished setting up the app. Our goal is to help merchants create high-quality, professional-looking creatives quickly and effortlessly, so we're delighted that you were impressed with the results. We're honored that you've decided to continue using Promer, and we look forward to helping you create even more amazing content for your business. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
J'utilise régulièrement Promer pour créer les visuels de ma marque et je suis très satisfaite de son évolution. Les images sont souvent très réalistes, esthétiques et parfaitement adaptées à un univers de marque. La qualité de la lumière, des matières et des ambiances est particulièrement réussie, ce qui permet d'obtenir des visuels professionnels sans compétences en photographie. Je tiens également à souligner la réactivité de l'équipe. Les développeurs sont à l'écoute des retours des utilisateurs et cherchent réellement à améliorer l'outil. Les échanges sont rapides, bienveillants et donnent le sentiment que chaque remarque est prise en considération. Il reste bien sûr quelques points perfectibles, comme la cohérence d'un même personnage d'une image à l'autre, la compréhension de certaines scènes complexes, mais les progrès sont constants et l'équipe travaille activement sur ces aspects. S'il y avait une amélioration que j'aimerais voir arriver, ce serait une meilleure restitution des logos et des textes intégrés aux objets (bougies, livres, emballages, etc.), notamment dans les vidéos. Aujourd'hui, ils sont encore souvent déformés ou remplacés par des caractères aléatoires. Si l'IA parvenait à préserver fidèlement ces éléments, ce serait un énorme progrès pour les entreprises qui souhaitent créer du contenu mettant en valeur leurs propres produits. Pour conclure, je peux dire que c'est aujourd'hui un outil que j'utilise quotidiennement et que je recommande volontiers.
Developer reply ·
Hi there, Thank you so much for taking the time to share such a thoughtful and detailed review. We are truly grateful for your continued trust in Promer and delighted to hear that it has become a tool you use daily for your brand. It’s especially rewarding to know that you appreciate the realism, aesthetics, and professional quality of the visuals generated. Helping businesses create beautiful branded content without the need for extensive photography resources is one of our core goals, so your feedback means a great deal to us. We also sincerely appreciate your recognition of our team's efforts. Listening to our users and continuously improving the product based on their feedback is extremely important to us, and we're glad that this commitment is reflected in your experience. Thank you as well for sharing your constructive suggestions. We completely understand the importance of maintaining character consistency across images and accurately reproducing logos, packaging, and text elements, especially for businesses creating branded content. These are areas we are actively working to improve, and feedback like yours helps us prioritize the enhancements that matter most to our users. Your detailed insights are incredibly valuable, and we're honored to have you as part of our community. Thank you again for your recommendation and for helping us continue to make Promer better every day. If you ever have additional feedback, questions, or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
it's an wonderful app and very helpful also the customer service are amazing and very helpful and kind
Developer reply ·
Hi there, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our support team and that the assistance you received made a positive impact. Providing personalized support and helping our users get the best possible results is something we truly care about, so your kind words mean a lot to us. We're delighted that you're happy with the work and your overall experience with Promer. Thank you again for your trust and support. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
I just had a great conversation with Ricky, he was very informative and this app is excellent. From providing ideas for concepts and showing you winning ads that can help you come up with some great posts. I believe this app can also help you with your shop images to improve the audience experience, highly recommended!
Developer reply ·
Hi there, Thank you so much for your wonderful review! We're truly delighted to hear that you're enjoying Promer AI Ads and finding it easy to create the ads you need. It’s especially rewarding to know that the support and guidance you received helped you get the most out of the app. Our team is dedicated to ensuring every user has a smooth and successful experience, and your kind words mean a great deal to us. We're also excited to hear that you're planning to upgrade! Thank you for your trust and support it motivates us to keep improving and providing even more value to our users. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
NICE CUSTOMER SERVICE REALLY LOVED THE WORK DONE BY JULIE
Developer reply ·
Hi there, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our support team and that the assistance you received made a positive impact. Providing personalized support and helping our users get the best possible results is something we truly care about, so your kind words mean a lot to us. We're delighted that you're happy with the work and your overall experience with Promer. Thank you again for your trust and support. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
Thank you Ricky, for fantastic customer service & having the best knowledge & skills to assist me with Promer AI Ads & Thank you again I Love the app. & It's very easy to achieve your ads. & I will upgrade. Thank you again
Developer reply ·
Hi there, Thank you so much for your wonderful review! We're truly delighted to hear that you're enjoying Promer AI Ads and finding it easy to create the ads you need. It’s especially rewarding to know that the support and guidance you received helped you get the most out of the app. Our team is dedicated to ensuring every user has a smooth and successful experience, and your kind words mean a great deal to us. We're also excited to hear that you're planning to upgrade! Thank you for your trust and support it motivates us to keep improving and providing even more value to our users. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. Warm regards, Promer Team
Promer Creative Studio has been very helpful for creating ads and marketing content for my Shopify store. The app is easy to use, saves me time, and helps me create professional-looking creatives quickly. The support team is responsive, friendly, and always willing to help when I have questions. I appreciate the assistance provided by Ricky and the team. I recommend this app to Shopify store owners looking for an easy way to create ad creatives.
Developer reply ·
Hi there, Thank you so much for your thoughtful and detailed review! We’re delighted to hear that Promer Creative Studio has been helping you create ads and marketing content for your Shopify store more efficiently. It’s wonderful to know that the app is saving you time while enabling you to create professional-looking creatives quickly. We’re also grateful for your kind words about our support team. Providing responsive, friendly, and helpful assistance is something we care deeply about, and it means a lot to know that it has made a positive impact on your experience. Thank you as well for recommending Promer to other Shopify store owners. Your trust and support motivate us to continue improving the app and delivering even more value to our users. If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. All the best, Promer Team
I booked a meeting and was pleased with the experience. Ricky spent a long time showing me how to use the app and the different functions. Time well spent!
Developer reply ·
Hi there, Thank you so much for your wonderful review! We're delighted to hear that you had a positive onboarding experience and found the session valuable. We believe that taking the time to understand your goals and walk through the different features of the app is one of the best ways to help you get the most out of Promer. It's great to know that the meeting was time well spent and that you now feel more confident using the platform. We truly appreciate your support and look forward to helping you create amazing content and ads for your business. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. All the best, Promer Team
I agree with the positive feedback here; the team seems to bend over backwards to assist!
Developer reply ·
Hi there, Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Our team is passionate about helping our users succeed, so it means a lot to hear that our commitment to support has made a positive impression. We always strive to go the extra mile to ensure our users get the most value from Promer and have the best possible experience. Thank you again for your support and trust in our app. If you ever have any questions or need assistance, please don't hesitate to reach out via live chat or email us at promerteam@firegroup.io we're always here and happy to help. All the best, Promer Team
I'm an artist trying to do grow my costumers. I had a very pleasant talk with Julia from Promer and she explained me how the app works. I think it mostly looks great and I think I'll try it. I make sculptures and as far as I can see it's great for pictures and text. I look forward to dig into it. It really looks pro.
Developer reply ·
Hi there, Thank you so much for your thoughtful review! We’re delighted to hear that you had a positive experience getting introduced to Promer and that the app looks like a good fit for showcasing your sculptures and growing your customer base. It’s especially exciting to hear that you see potential in the image and text creation features. We designed Promer to help creators and business owners bring their products and ideas to life with professional-quality marketing content, and we’re thrilled that you’re looking forward to exploring it further. We can’t wait for you to dive deeper into the app and discover everything it has to offer. If you have any questions or need guidance along the way, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Thank you again for your trust and support. We’re excited to be part of your creative journey! Warm regards, The Promer Team
Ricky- was excellent in explaining and showing me how to use the app. He answered all my questions. Very professional. Even explained future upcoming parts of the app. Highly suggest using this app.
Developer reply ·
Hi there, Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience learning how to use the app and that all of your questions were answered clearly. It’s great to know that the walkthrough helped you better understand not only the current features but also some of the exciting improvements coming in the future. We’re constantly working to make the app even more valuable for our users, and your support means a lot to us. Thank you as well for your recommendation. We’re thrilled to have you as part of the Promer community and look forward to supporting your success. If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, The Promer Team
Promer is amazing! Ricky walked me through the tutorial, then he showed me how far down the rabbit hole goes whole while creating some ads and videos. Thanks Ricky!
Developer reply ·
Hi there, Thank you so much for your amazing feedback and kind words. We’re truly happy to hear that you enjoyed your onboarding experience and found the tutorial helpful. It was wonderful to know that Ricky was able to guide you through the app, explore the creative possibilities with you, and help you create your first ads and video animations. Hearing that you could already see “how far down the rabbit hole goes” absolutely made our day! Our goal is always to make the creative process feel exciting, simple, and empowering from the very beginning, so your feedback genuinely means a lot to our team. If you ever have any questions, ideas, or need support along the way, please don’t hesitate to reach out via live chat or email us anytime at promerteam@firegroup.io. We’re always happy to help. Wishing you continued success with your ads and creatives! All the best, Promer Team
App Installiert, sehr starke Hilfestellung in den ersten Minuten und erste Prompts auch direkt erledigen können. Die Auswahl ist ebenfalls sehr groß.
Developer reply ·
Hi there, Thank you so much for your wonderful feedback! We’re very happy to hear that you had a smooth start with the app and that the support during your first few minutes was helpful. It’s also great to know that you were able to create your first prompts right away and enjoyed the wide range of options available. Our goal is to make the experience as easy and effective as possible from the very beginning, so your feedback truly means a lot to us. If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. All the best, Promer Team
Julie helped me and I have been discouraged on the prices of Ai apps and companies. But finding out how affordable this app is and the quality of the ads it generated blew me away. Julie was so patient and calmed my fears I recommend this app for us little people that want a quality product for an affordable price.
Developer reply ·
Hi there, Thank you so much for your heartfelt review. Your words truly mean a lot to us. We understand that trying new AI tools can sometimes feel overwhelming, especially with the high costs many platforms charge, so we’re incredibly happy to hear that Promer was able to give you both quality results and an affordable experience. It’s wonderful to know that the ad creatives exceeded your expectations and that our team was able to help make you feel more confident and comfortable throughout the process. Supporting businesses of all sizes, especially passionate entrepreneurs looking for high-quality tools at a fair price, is exactly why we built Promer. Thank you again for your trust, recommendation, and support. We’re excited to continue being part of your journey and helping you create even more amazing ads moving forward. If you ever need any assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
At first we didn't think we were gonna go for a paid plan. We thought we are just gonna try it out and use the provided credits to create a few ad assets. However the team is so supportive and the ad creation results are so good that we ended up taking a paid plan, and we are using a lot of the assets made through Promer for running our Meta ads. Kudos guys. Keep it up!
Developer reply ·
Hi there, Thank you so much for sharing your experience with us! We’re truly delighted to hear that what started as a trial turned into something valuable enough for you to continue with a paid plan. That means a lot to our entire team. It’s especially rewarding to know that the ad assets created through Promer are helping support your Meta ad campaigns and delivering results for your business. We work hard to provide both powerful creative tools and dedicated support, so your feedback is incredibly encouraging for us. Thank you again for your trust, support, and kind words. We’ll continue working hard to help you create even more successful campaigns moving forward! If you ever need any assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
تطبيق اكثر من روعة وسهل الاستخدام والدعم رائع شكرا ريكي
Developer reply ·
مرحبًا، شكرًا جزيلًا لك على تقييمك الرائع! نحن ممتنون للغاية لكلماتك اللطيفة، ويسعدنا جدًا معرفة أنك حظيت بتجربة إيجابية للغاية مع التطبيق وفريق الدعم لدينا. يسعدنا أن نعرف أن العرض التوضيحي ساعدك على الشعور بالثقة عند البدء، وأنك تجد قيمة حقيقية في سهولة تكامل التطبيق مع Shopify وإنشاء الإعلانات ومقاطع الفيديو مباشرةً من منتجاتك. هذه هي التجربة التي نسعى دائمًا لتقديمها. إذا كانت لديك أي أسئلة أو كنت بحاجة إلى أي مساعدة، فلا تتردد في التواصل معنا عبر الدردشة المباشرة أو مراسلتنا عبر البريد الإلكتروني على promerteam@firegroup.io، فنحن دائمًا هنا ويسعدنا مساعدتك. مع أطيب التحيات، فريق Promer
Really good support from Julie! Great chat and fast solution for my problem! strongly recommandable!
Developer reply ·
Hi there, Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our support team and that your issue was resolved quickly. Providing fast and helpful support is very important to us, so your feedback truly means a lot. We really appreciate your recommendation! If you ever need any further assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
Promer has been a very useful app for quickly generating banner creatives for Meta ads. It helps speed up the workflow a lot, and the support team is responsive, helpful, and easy to work with whenever assistance is needed.
Developer reply ·
Hi there, Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear that Promer has been helping you save time and energy while creating high-quality posters and ads for your products. It’s especially rewarding to know that the app is supporting your growth and helping you stay competitive in such a fast-moving content landscape. We also really appreciate your kind words about our team, it means a lot to know that the support you received made the setup process smoother and more effective for you. Your feedback is incredibly valuable to us, and it motivates us to keep improving and building even better tools for businesses like yours. If you ever have any questions or need further assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
Goede onboarding zeer behulpzaam en tot dusver goed resultaten uit de app
Developer reply ·
Hi there, Thank you so much for your kind review! We’re really glad to hear that the onboarding experience was helpful and that you’re already seeing good results from the app. We’re excited for you to continue exploring and getting even more value from it. If you ever need any support along the way, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. All the best, Promer Team
Excellent app with powerful features! Real-time syncing and AI-based product mapping are game changers. Customer support is available 24/7 and very helpful...
Developer reply ·
Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the app and finding features valuable, they’re designed to make your workflow faster and more efficient. It’s also great to know that our support team has been helpful and available whenever you need assistance. Your feedback truly means a lot to us and motivates us to keep improving. If you ever have any questions or need further support, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
I struggled to perform my first ads and I received precious help! The images looks great! I suggest this app to everyone with no doubt!
Developer reply ·
Hi there, Thank you so much for your kind review! We’re really glad to hear that you received helpful support while creating your first ads and that you’re happy with the quality of the images. Getting started can sometimes be challenging, so it’s great to know we could make the process smoother for you. Your recommendation truly means a lot to our team! If you ever have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
Great experience with the app so far. Was having issues generating and receiving errors at first. But Ricky was able to rectify the issues by helping me step by step. The quality of the content generated is also great!
Developer reply ·
Hi there, Thank you so much for your thoughtful review! We’re really glad to hear that your experience has been great so far and that the initial issues were resolved smoothly with the support from our team. It’s wonderful to know that you’re happy with the quality of the content generated, that’s exactly what we strive for. Your feedback truly means a lot to us and motivates us to keep improving. If you have any questions or need any further assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
Promer App is great, save us a lot of time and energy to generate nice posters and Ads for our bathroom products. Even much better for all designers we had before, AI really helps a lot in future business and also in this fast content century. Good chance for small brands who have good products and nice concept to compete with big potatoes in the market. And I was contacting with Julie and Ricky, they really helps me a lot in setting up the apps.
Developer reply ·
Hi there, Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear that Promer has been helping you save time and energy while creating high-quality posters and ads for your products. It’s especially rewarding to know that the app is supporting your growth and helping you stay competitive in such a fast-moving content landscape. We also really appreciate your kind words about our team, it means a lot to know that the support you received made the setup process smoother and more effective for you. Your feedback is incredibly valuable to us, and it motivates us to keep improving and building even better tools for businesses like yours. If you ever have any questions or need further assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
Excellent Experience with the Propmer App to craete the Ad Creatives.
Developer reply ·
Hi there, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an excellent experience using Promer to create your ad creatives. Our goal is to make the process as smooth and effective as possible, so it’s great to know the app is helping you achieve that. Your support truly means a lot to our team. If you have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
I had a very positive experience, and he had a lot of knowledge. It gave me a lot of ideas for my store. I liked the app and it will make advertising my products much easier.
Developer reply ·
Hi there, Thank you so much for your kind and thoughtful review! We’re delighted to hear that you had such a positive experience and that the session provided you with valuable ideas for your store. It’s great to know that you’re enjoying the app and that it’s helping make advertising your products easier, that’s exactly what we aim for. Your feedback truly motivates our team to keep improving and delivering even more value. If you have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
Developer reply ·
Hi there, Thank you so much for your 4-star rating, we truly appreciate your support! 💙 We’re always working to improve and would love to know what we can do to make your experience even better. If there’s anything that could help make it a full 5-star experience for you, we’d really value your feedback. If you need any assistance, feel free to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
Even mee aan het experimenteren . Maar ziet er veel belovend uit voor een nieuwe app op Spotify . Support is ook heel erg behulpzaam. Vier sterren is omdat ik nog heel veel van de app moet leren ontdekken ..
Developer reply ·
Hi there, Thank you so much for your kind and thoughtful review. It truly means a lot to us that you’re taking the time to explore the app and share your first impressions. We’re really happy to hear that it looks promising and that our support team has been helpful so far. We completely understand that it takes time to fully discover everything, and we’re excited for you to continue exploring. Our goal is to make sure you have the best possible experience as you dive deeper into the app. If there’s anything you need along the way, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io, we’re always here and happy to help. We truly hope that as you continue using the app, you’ll feel even more satisfied with the experience and that it earns a full 5-star from you. Your support means a great deal to our team. 💙 Warm regards, Promer Team
This app is amazing, it saves a lot of time. I really enjoy using it.
Developer reply ·
Hi there, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that it’s helping you save time, that’s exactly what we aim for. If you have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io . We’re always here and happy to help. Warm regards, Promer Team
nur englische Werbetexte das ändern auf Deutsch ist extrem mühsam
Developer reply ·
Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Es tut uns sehr leid, dass Sie diese frustrierende Erfahrung gemacht haben. Wir verstehen vollkommen, wie mühsam es ist, wenn die Erstellung von Werbetexten auf Deutsch nicht reibungslos funktioniert. Aktuell funktioniert Promer am besten mit englischen Produktinhalten. Bestimmte Sonderzeichen aus anderen Sprachen können leider dazu führen, dass der Generierungsprozess nicht korrekt abläuft. Wir möchten hier ganz offen sein: Diese Einschränkung haben wir nicht klar genug kommuniziert, und dafür möchten wir uns aufrichtig entschuldigen. Anstatt nur zu erklären, was schiefgelaufen ist, wollten wir Ihnen zeigen, wie das Erlebnis eigentlich sein sollte. Unser Team hat Ihre Anzeigenmotive mit Ihrem Produkt neu generiert, damit Sie die gewünschten Ergebnisse sehen können, wenn alles korrekt funktioniert. Wir haben Ihnen dazu bereits eine Folge-E-Mail gesendet, bitte prüfen Sie Ihren Posteingang (und ggf. auch den Spam-Ordner). Ihr Feedback ist uns sehr wichtig, und wir möchten die Situation unbedingt für Sie verbessern. Wir würden uns freuen, von Ihnen zu hören und Ihnen weiterhelfen zu dürfen. Mit freundlichen Grüßen Das Promer-Team
This app is great! I did run into some issues when generating my first ad. The AI magic kept misspelling words. I contacted customer support and WOW they were the best I have ever had using Shopify apps. I dealt with both Ricky and Julie. They revised my creative to be exactly what I wanted. Not only did they fix the misspelled words, but they adjusted positioning and font colors for me. They worked hard to get it just right. I felt like I had a team behind me helping me make my ads perfect. I would absolutely recommend the app. I would give it 10 stars if I could.
Developer reply ·
Hi there, Thank you so much for your incredibly thoughtful and detailed review! We’re truly grateful for your kind words and are delighted to hear that, even after running into some initial challenges, you had such a positive experience with our app and support team. It means a lot to us to know that our team was able to step in, carefully refine your creative, and make sure everything from spelling to layout and colors was exactly how you envisioned it. Our goal is always to make you feel supported every step of the way, so hearing that you felt like you had a team behind you is especially rewarding. Thank you again for your trust, recommendation, and amazing encouragement. If you ever need anything or have ideas to share, don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io we’re always here and happy to help. Warm regards, Promer Team
Cant even generate anything...goodluck with this garbage
Developer reply ·
Hi there, We’re truly sorry for the frustration and disappointment this experience caused. We understand how discouraging it is to run into an error when you’re expecting the app to work, and we take responsibility for that. After carefully reviewing the situation, we found that the issue occurred during the ad creation step while the AI was analyzing the product. In some cases, when the product content or language isn’t fully supported yet, the system may fail to process the image properly and result in the error you saw. This is something we’re actively working to improve. We’ve reached out to you via email to explain what happened and to help with a clear solution or workaround so you can continue without running into the same issue again. Please feel free to check your inbox (and spam folder, just in case). We’d genuinely appreciate the chance to assist and make this right for you. Thank you for taking the time to share your feedback. It helps us improve not just for you, but for everyone using the app. All the best, Promer team
Its a wonderful app, i just got the meeting with Ricky, he helped me to explore all the features and we tried all. I will definitely recommend to others. love this App. Thanks
Developer reply ·
Hi there, Thank you so much for your kind words and for sharing your experience! We’re really happy to hear that you had a great session with our agent and that he was able to help you explore and try out all the features. Your recommendation truly means a lot to our team, and we’re so glad you’re enjoying the app. If you ever need anything or want to explore more use cases, we’re always here to help. If you ever have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io . We’re always here and happy to help. Thanks again for your support, we really appreciate it! Kind regards, Promer team
Ricky at Promer AI Ads Creative Creator was extremely helpful in guiding me through the setup process and providing a clear demo of how to use the app. His assistance made the entire experience smooth and straightforward. Highly appreciate his support! Can't wait to get started!
Developer reply ·
Hi there, Thank you so much for your kind review! We’re thrilled to hear that our team was able to guide you through the setup process and make your experience smooth and straightforward. It’s wonderful to know that you’re excited to get started with Promer AI Ads Creative Creator! If you have any questions or need any assistance as you continue using the app, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io . We’re always happy to help. Warm regards, Promer Team
I ran into a slight issue with ad generation, I reached out to Promer support and quickly received a response from Julie, who in turn forwarded the issue to Ricky. The issue was fixed in a timely manner. Very pleased with their quick responses and how they focus on immediately resolving issues that come about. I highly recommend this app.
Developer reply ·
Hi there, Thank you so much for taking the time to share your experience! We’re so glad to hear that our team was able to assist you promptly and get the issue resolved in a timely manner. Your kind words about our support and responsiveness truly mean a lot to us. We’re committed to providing a smooth and reliable experience for all our users, and it’s wonderful to know that you’re satisfied with both the app and our service. Your recommendation is greatly appreciated and motivates our team to keep improving. If you ever have any questions or need further assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io ,we’re always happy to help! Warm regards, Promer Team
I had a demo on Creative with Ricky on to create ads with products, he demonstrates the ads creation, and then I created an ad with products from my store. It was easy to create ads with Ricky assistance. He is knowledgeable, patient, respectful. I will use Creative studio to create more ads for my products, the creation is friendly use. Germaine
Developer reply ·
Hi Germaine, Thank you so much for your thoughtful review and for sharing your experience with us! We’re delighted to hear that you found Creative Studio easy to use and that the demo session helped you feel more confident in creating ads for your products. It’s wonderful to know our team was able to provide clear guidance and make the process smooth for you. We’re so glad you’ll continue using Creative Studio to create more ads, we can’t wait to see what you’ll create next! If you have any questions or need any assistance, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io . We’re always here and happy to help. Warm regards, Promer Team
This app is really great, and the support team is amazing as well! They immediately scheduled an online call with me, listened to my feedback about what features I was missing, and even promised a quick implementation of those functions. That’s fantastic and I’m really looking forward to seeing the updates.
Developer reply ·
Hi there, Thank you so much for taking the time to share such valuable feedback with us. We truly appreciate your kind words about both the app and our support team. It means a lot to know that the call we scheduled was helpful and that you felt heard when sharing your ideas for new features. Your feedback is incredibly important to us, it helps guide our improvements and ensures that Promer continues to deliver real value for our users. We’re excited about the upcoming updates and look forward to showing you how your input has made a difference. If you have any questions or need anything, please don’t hesitate to reach out via live chat or email us at promerteam@firegroup.io We’re always here and happy to help. With sincere appreciation, Promer Team
This app earns a 5/5 rating from me despite one current limitation. The customer service is outstanding—they are incredibly responsive and proactive in resolving issues. The app is also highly intuitive and effective, producing excellent results with minimal effort. While I was hoping to use it for 19:6 Shopify banners, which isn't available yet, the company immediately offered a refund and promised to notify me when the feature launches. Their excellent service and the app's overall performance make it a great choice.
Developer reply ·
Hi, Thank you so much for your wonderful 5-star review! We’re truly grateful for your kind words about our support team and the app. Your feedback means a lot to us, and we’re glad to hear you’ve found the app intuitive and effective. We completely understand your need for the feature, and we’ll make sure to notify you as soon as it becomes available. Your patience and support motivate us to keep improving and delivering the best possible experience. Thanks again for choosing us, we’re excited to continue supporting your success! If you have any questions or need anything, don’t hesitate to reach out to us via live chat or email us at promerteam@firegroup.io Best regards, Promer team
great customer service, seems a useful tool for marketing. looking forward to when you can amend text manually :)
Developer reply ·
Hi, We are the support team from Creative Studio. Thank you so much for your kind review! We're really glad to hear that you found our customer service helpful and that you see Creative Studio as a valuable tool for your marketing. Your feedback about being able to amend text manually is very much appreciated, our team is already working on expanding editing features to give you more flexibility and control. We sincerely hope your journey with Creative Studio continues to be a positive one! In addition to constantly improving your experience, we’ll keep working hard to enrich our services for valuable users like you. Your kind words mean a lot to us, and you are truly an important part of our community! If you have any questions or need anything, please don’t hesitate to reach out to us via live chat or email us at promerteam@firegroup.io Best regards, Promer Support Team
Quick service! Thank you Julie for the guidance provided and quick turnround to resolve my problem. :)
Developer reply ·
Hi, We are the support team from Creative Studio. Thank you so much for your kind review! We're really happy to hear that you had a great experience with our app and that Julie’s support was helpful in resolving your issue quickly. We sincerely hope your journey with Creative Studio continues to be a positive one! In addition to constantly improving your experience, we’ll keep working hard to enrich our services for valuable users like you. Your kind words mean a lot to us, you are truly an important part of our community! If you have any questions or need anything, please don’t hesitate to reach out to us via live chat or email us at promerteam@firegroup.io Best regards, Promer Support Team
Great app for anyone to use for creating posts and ads! Intuitive and user friendly. Thanks Julie and Ricky for introducing me to the app, you are both amazing.
Developer reply ·
Hi, We are support team from Creative Studio. Thank you so much for your kind review! We're really happy that you're enjoying the app and that our support has been helpful to you. We sincerely hope your experience with our app continues to be a positive one! 💪 In addition to constantly improving your experience, we will continue enriching our services for valuable users like you. Thank you from the bottom of our hearts for your words, you are truly an important part of our community! If you have any questions or need anything, don’t hesitate to reach out to us via live chat or email us at promerteam@firegroup.io Best regards, Promer support team
So convenient and easy to use! Love this app! It helps me create ad banners super fast. Just pick a style, customize, and done. The quality is really good, and I can use the designs right away without editing anything. Huge time-saver and perfect for busy store owners.
Developer reply ·
Hi, We are the Promer support team. Thank you so much for your kind review! We're really happy that you're enjoying the app and that our support has been helpful to you. We sincerely hope your experience with Promer continues to be a positive one! 💪 In addition to constantly improving your experience, we will continue enriching our services for valuable users like you. Thank you from the bottom of our hearts for your words, you are truly an important part of our community! If you have any questions or need anything, don’t hesitate to reach out to us via live chat or email us at promerteam@firegroup.io Best regards, Promer Team
Sto cominciando a provare questa app, sembra ottima. Il servizio clienti è davvero pronto e preciso. Vediamo come va, credo bene :)
Developer reply ·
Ciao, Siamo il team di supporto di Promer. Grazie mille per la tua gentile recensione! Siamo davvero felici che l'app ti stia piacendo e che il nostro supporto ti sia stato utile. Speriamo sinceramente che la tua esperienza con Promer continui ad essere positiva! 💪 Oltre a migliorare costantemente la tua esperienza, continueremo ad arricchire i nostri servizi per utenti preziosi come te. Grazie di cuore per le tue parole: sei davvero una parte importante della nostra community! Ti consigliamo anche di visitare il nostro blog, dove troverai le ultime novità non solo su Creative Studio, ma anche su tutte le altre applicazioni Promer e molto altro ancora: 👉 https://community.promer.ai/ Per qualsiasi domanda o necessità, non esitare a contattarci tramite la chat dal vivo oppure scrivici a promerteam@firegroup.io Cordiali saluti, Il team di Promer