Attitude Fashion
United States
Reviews (8)
Support doesn't answer emails promptly, and they are only not available during normal business hours if you live in the United States. So getting help when you need is difficult unless you wanna be up at 1 or 2 AM in the morning to match their Indian Standard Time. This is not acceptable for a business that serves an American public.
UPDATE October 11, 2024: DO NOT USE FOR AMAZON. YOU WILL REGRET IT! I have been using this app for a while, and I understand how it works pretty well. It's the most inconsistent piece of junk I have used. I cannot believe it's owned by Shopify. Here's why: 1. It's an absolute nightmare to list product with variations on Amazon. Items frequently get listed wrong with variations all split up for no apparent reason. I can have several items in the same category with the EXACT SAME settings, and not all of them get listed correctly. It's an inconsistency nightmare of having to remove offers from Amazon, delete ASINS, and re-list over and over until it works. 2. Inventory does not get synced when an order is created, only when it is fulfilled. That means if multiple sales come in a short span of time before you actually fulfill them, your stock will be out of wack and you will oversell. UPDATE 11/24/24: A bug in the program has erased all the Amazon product category mapping/settings out of nowhere that I spent a lot of time customizing, affecting all my listings that has been previously working. Still the same bug from my previous update. UPDATE 11/20/23: It's been several days since a bug in the program that affects apparel products has caused all of my listings disconnect. None of my Amazon listings work. REVIEW: Powerful app, great customer support, but very difficult to use and full of bugs that break the app and cost you hours. I was very excited about using this app to list my clothing products on Amazon. Sometimes this has worked well, but the problem is how difficult it is to use and all the bugs that keep popping up breaking things. When trying to list, there is a lot of hidden information about fields the app doesn't tell you about. You are not really guided on what fields are required, what fields are hidden or visible between the single and bulk edit mode. It’s impossible to list without the help of customer support, but they are there to help you and do a good job.
Developer reply ·
Thanks for your feedback, Amazon change, update and continually make it difficult for their merchants to list products. Our support team has extensive knowledge on most of the errors that Amazon returns and will always offer assistance until resolved. We have reached out with solutions and listings are now active. We are available 24/7 if you require further support. Nikki
Doesn't work with cart drawer, only sends the user to the cart page, which is not ideal.
If the product has two variants like size and color, and you only want to split by color, what do you do? It did not work for me.
Developer reply ·
Hi, Your requirements are possible, please contact with support team. I apologize for the inconvenience 🙏🙏🙏. Please get in touch with us at this WhatsApp number your issue will be resolved on a priority basis. Please send me details on WhatsApp at +923078677415 or +923054285555 / ess@extendons.com The team has not received any message from your number. Regards Muzammil Product Owner
This app is messing with my Google Shopping conversion tracking. I don't recommend the upsell feature because it interferes with the conversion on the thank you page, since not all customers are visiting the thank you page after the upsell page appears.
Developer reply ·
Hey, Rotem from the Loox team here. Thank you for taking the time to share your experience with Loox. I have sent you a private message through our support. I'd be happy to assist you in setting up the Google Shopping integration and ensure that everything is in order on your Post-purchase Upsell feature settings.
Misleading, says it supports Amazon, but I cannot publish products to Amazon from Shopify.
Developer reply ·
I'm sorry to hear we could not meet your expectations, in our app page, we have not listed any functionality regarding product sync to amazon, so I'm not sure what lead you to believe we have it right now.
GTM Tags only fire on Firefox. They do not work in Chrome or Firefox.
Developer reply ·
Our app works on every device and browser. However, we noticed a contradiction in your statements—one says it works on Firefox, and another says it doesn't. Would you like to schedule a Zoom meeting? We can guide you through how it works and clear up any confusion
Doesn't work. Even though I've installed the ad blocks in my theme, and they appear in the preview, they do not show up on the live site. I'm using the Dawn theme.
Developer reply ·
Thank you for your review. Depending on the settings in the app On-Site Messaging will show to customers located in the country that matches what is on your Klarna agreement used for the store. You can use for example VPN to simulate this. Checking your website now Klarna On-Site Messaging appears clearly using a US VPN, while when using a European VPN it would not which would be expected behaviour. If you have further feedback we would love to hear from you on merchant@klarna.com.