Hemp Gallery Australia Pty Ltd

Wow wow wow! The onboarding experience was super easy. I had a slight hiccup with the installation, but their amazing customer support Wonder was an absolute dream in helping me not only install the code, but customise the graphics to correspond with our website. All the while communicating with some kick arse GIF's that made me smile while I waited. Once I thought our conversation was coming to an end, they said they would quickly check our logistics integration. Like, talk about going above and beyond.

Wow... customer service has been beyond incredible. Kai and Adam have been so helpful in my seemingly mundane, but driving me crazy, questions during the set up process of the app. After going through several reviews apps that didn't seem to hit the mark, I think I've finally found one that will go the distance! Excited to work together to get the best from our customers.

I really enjoying being able to see the revenue gathered from each EDM sent out. It's really easy setting up templates for the campaigns going out and since the update, ensuring that our branding looks the same across all communication is even easier. Setting up flows is super easy and I love having that extra to be able to offer customers because of it.

What a great app! Very happy we downloaded it as it's helped immensely with our pre-orders and stock management. We had a small issue with the 'pre-order' badge not showing on our products, but a quick email back and forth with Sarah ensured that it was fixed in no time. Thank you!

Ridiculously easy to install and utilise. I was able to import all my reviews from a previous platform. I had an issue installing a widget into the code, but Holden and Kopila from the customer service team were able to assist and fix it within moments. Very happy with the Fera user interface and ease of use.

Lifesaver! Although many of our products don't have barcodes, we found it really easy to navigate the app, complete our weekly cycle counts and have everything updated straight away. It's definitely a lifesaver and time saver!