← Merchants

Fames Chocolate

United States

Reviews (14)

★★★★★
Shopify

Best bundle app and best customer service! Thank you!!

on Easy Bundles: Bundle Builder · About 2 years using the app
★★★★★
Shopify

I recently had a great experience with Sellbrite customer service. I had errors and needed help to automatically list on Walmart, I was in contact with a representative named Sarah. Sarah was very helpful and understanding. She apologized for the inconvenience, did a Loom video showing me how to setup and connect. I am very satisfied with the fast SMS customer service I received, and based on my experience with Sarah I would definitely recommend to others.

Developer reply ·

We're thrilled to read about your positive experience working with Sarah. Thank you for taking the time to provide us with this rating and review. -Mike

on Sellbrite · About 1 month using the app
★★★★★
Shopify

Zero app support, my account got hacked and no help.... I don't recommend installing this. ........

Developer reply ·

Hi there, Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram We can follow up with you directly and ensure you have the best possible experience. Thank you, [Meta Support]

on Facebook & Instagram · Over 2 years using the app
★★★★★
Shopify

The best review app out there that has 1) Fastest load time 2) Fastest response time 3) Best pricing A no brainer app with the BEST developer, I hope he develops more apps soon!!! Mow it has Chatgpt integration which is pretty cool

on Rapid Reviews: Product Reviews · 10 months using the app
★★★★★
Shopify

From the start I could tell the team behind this app weren't new to this game. They quickly installed and set up the app for us, and it literally took us maybe a day or two before the monthly app fees were covered just from shipping insurance fees we collected. App runs butter smooth, doesn't add any lag (which can not be said for some of the comparable apps), and support is quick to reply to any question. However nothing is as satisfying as opening the dashboard each day to see the growth revenue and seeing how I'm able to both satisfy our customers and still recover some of my insane shipping costs at the same time. This is an absolute must to any shopify store big or small. If you sell products and ship them, download it and have them set it up for you. You will not regret it. Excited to try order bumps!!!

on Navidium Shipping Protection · 12 months using the app
★★★★★
Shopify

This App looks clean, pricing is good, i have emailed support a question and they replied immediately.

on Shopify Collabs · 3 days using the app
★★★★★
Shopify

Great app, not sure how to close fully for a specific day, like Sat we are closed and it asks for open hours Hi Fames Chocolate, thank you very much for your review!!! You can fully close a day by setting Opening Time: 00.01 and Closing Time: 00.02 :) we can set it up for you if you wish!!

on We're Closed · About 19 hours using the app
★★★★★
Shopify

Great app, great idea, best team to work with, does not slow down site, I hope it will crush it for us as every order is a gift now for Valentine's Day Thank you for your review and kind words! We're very happy to add video gift messaging to your delicious chocolate store. We're excited to be working with you and continue enhancing the video gifting experience for your customers.

on Video Greet: Gift Messaging · 8 days using the app
★★★★★
Shopify

Great customer evangelist on twitter sharing all valuable information :) Great employees = Great product!!!

on Klaviyo: Email Marketing & SMS · About 2 years using the app
★★★★★
Shopify

I hate apps. This is the only app I recommend for DTC brands, not because it does have features like cross-selling, upselling, post purchase survey, rewards. That alone is 5 different apps... what do you want more? Though the best part of this app is the innovating collaborative feature where it makes it super simple to upsell lifestyle products to lifestyle shoppers with a win/win for both brands. If your brand sells a high-end unique product, it’s a must have. oh and customer service is the best.

on Disco: AI Offers Platform · 37 minutes using the app
★★★★★
Shopify

It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.

on Formilla Live Chat + Chatbot · 20 days using the app
★★★★★
Shopify

Best support - we had questions and the developer called me and explained how to set up in google merchant center and on Facebook business manager. Very happy! and FYI the best app to sync with your shopping feed!

on Simprosys Google Shopping Feed · 9 days using the app
★★★★★
Shopify

I like the ability to ship to multiple address and the ability to select delivery date, especially customer support that has been extremely helpful Thanks

on Giftship: Gift Options & More · 5 days using the app
★★★★★
Shopify

Great App. Great value Best Custumer Service with fast responce, Perhaps one of the best apps in shopify

on Judge.me Product Reviews App · 1 day using the app