ethicsarchery.com

What a tremendous relief to find a FREE app, built for Shopify, that will handle some of the back-end issues that aren't part of Shopify's functionality at the lower-tier plans. Reymar was extremely helpful, responded quickly, and accomplished exactly what I needed. I wish I had this level of customer service with all of our third-party apps.

We have used this app for many years to guide our archery customers to find the correct components for their specific arrow shaft. I'm happy to say that the service we have received from NexusMedia over the years has been excellent. Whenever we have had an issue, no matter if it's a big one or a small one, we have been able to depend on a speedy response, clear and concise communication, and a dedication to our satisfaction with the app. The most recent issue I had was swiftly resolved by Kateryna and Nina. I do recommend this app - it was a bit time consuming on the front end getting the database loaded, but the help it provides our customers is priceless, and saves us from answering the "what fits my arrow" question on a daily basis.

I've only just installed the app and have started creating the custom pricing and product visibility rules - but so far I'm loving it. The reason I'm giving it 5 stars already, is because I've had many questions during the install and setup process, and the customer support (Alex) has been instant and absolutely fantastic. This is always a crapshoot when you have 3rd party apps installed on your store, and it's so good to see this level of service right out of the gate. I will update my review once our theme has gone live and we see how it has improved our functionality.

We installed this app to enable customers to purchase and send gift cards to recipient emails, and to schedule when they were delivered. We did not have the ability to do this on our Shopify store. I was under a deadline to get the app working so we could advertise gift cards in an SMS campaign the next day. Tim worked with me to address my issues, even going as far as hopping on a Zoom call to walk me through the configuration questions I had. Out of all the 3rd party apps we have installed on our store, Gift Card Pro definitely has the best customer service. It's so rare that I get a same-day response, let alone within minutes.

We have had this app installed for a couple of weeks, and it functions very well. Previously, we had been creating discount codes for military/veterans and providing them by word of mouth. There was no way to prevent the codes from being passed along and used by non-military customers. Now that we have the app, we can offer the discount and not have to worry about fraudulent use. As a veteran-owned company, it's important to us to be able to give back to active military and veterans. This app gives us the ability to put the discount out there without worrying about unauthorized use.