Enviro Flex Pack
United States
Reviews (9)
I love Avada team! They respond within seconds and always resolve my issues. We use their loyalty program app Joy and Review app as well, getting this Joy Wishlist app is a no brainer. Hana and Andrew helped me customize my Wishlist button today, they were amazing!
I can't thank Vignesh, Deepan, and Barath enough for their exceptional support in resolving all my complex issues. He was incredibly patient, guiding me step-by-step through each solution, and took the time to clearly explain how to set everything up in Shopify and the app to achieve exactly what I needed. His expertise and thorough explanations made the entire process so much easier to understand. This app has been a game-changer for my store, especially in optimizing our shipping settings. It has streamlined our operations and made our day-to-day tasks much more manageable. Highly recommend both the app and the outstanding support that comes with it!
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Sudhan Ravi always assists me with all my requests and resolves all of my issues, honestly all support from Logbase are amazing that's why I continue to use their apps for my stores.
Exceptional customer support! Report Pundit offers powerful, customizable reports, and their team is incredibly responsive—always quick to help and solve any issues. Highly recommend!
GoProfit support is top notch, I always get help right away with a real cs. Tracy and Dolia helped me and solved some of the questions I had. It's pretty crazy that this app is completely free with great support. Thank you GoProfit!
Developer reply ·
Thank you so much for the kind words! ⭐⭐⭐⭐⭐ We’re thrilled to hear you had a great experience with our support team — Tracy and Dolia will be happy to see this 😊 Thanks for your support, and we’re always here if you need anything!
Liam was very helpful and assisted me to fix some of my errors. We just started using this app but are excited to see the improvement soon.
Hana was helpful and got what I asked done quickly <3. In fact, the team Avada is awesome, I am using other apps from them as well and their customer service is top of the game. Highly recommend.
Developer reply ·
Hi Enviro Flex Pack, Thank you for your wonderful feedback! We're thrilled to hear that Hana provided quick and helpful assistance. We're glad you're enjoying not just Air Reviews, but other Avada apps as well. It's fantastic to know our customer service is meeting your expectations across the board. Your recommendation means a lot to us. We'll continue working hard to maintain the high standard of service you've experienced. Thanks for being a valued customer of Air Reviews and Avada! Best regards, The Air Reviews Team
I don't get what the hype is... upon setting up the forms I encountered so many difficulties - 1. all of my answered checkboxes are not showing in submissions 2. did not receive email upon checking and entering admin configure email 3. there's no submission complete message. all my answers were erased after clicking "Submit". There should be a thank you message afterward. Spoke to cs but they have a hard time understanding me just keep repeating the same thing... So disappointed and a waste of time.
Developer reply ·
I apologize for any inconvenience you may have encountered while utilizing our form builder application. Ensuring our merchant's satisfaction is of utmost importance to us, and we are committed to delivering the highest level of service. We have carefully reviewed your requirements and are here to assist you with any issues you may be facing. Feel free to reach out to us via the live chat on the app dashboard, and we will promptly address and resolve any errors you are experiencing. I sincerely regret any inconvenience this may have caused and appreciate your understanding.
I literally installed many filter apps and ended up keeping only this one. I had a couple of customization requests for my website and emailed Cloud Search support team for them. Nikita was able to reply within 24 hours with solutions and solve all my issues! We had a couple of rounds of these customizations and I couldn't be happier with the results. Nikita is very knowledgable and responsive. I rarely have good customer support with these apps, this definitely tops my experience! Highly recommend.