Kinkycurlyyaki 3
Canada
Reviews (6)
We've been using our Military Discount app for over a year now and we are very happy with the results. In fact we have decided to come back and add the Student discount app as well.
I had this app installed on 2 stores for Black Friday. Had to uninstall it 30 minutes after my sale started as it was not working as it was supposed to. Had been testing them out for about 2 weeks and all the edits I had made on one store, kept copying over to my other store. I thought I was hallucinating. They acknowledged the issue and blamed it on something about L Frame. They said I could only make changes to one store at a time ( I had both stores open in different browser tabs). It was a pain in the butt to do because both stores are exactly the same, just set up for different currencies. I moved ahead anyways and tested and tested and tested to make sure everything looked good. At midnight on Black Friday the app basically crashed. My social media and inbox was a mess with customers complaining that: 1. discounts weren't showing up on product pages. 2. when the discounts did show up, they disappeared by the time customers were ready to check out. For some customers, worked perfectly fine. At the end of it all, it turned into a huge administrative headache that we didn't need and didn't do as well as we'd predicted. We believe that this app is the cause. We historically have just used promo codes for big sales, but wanted to avoid the headache of "I forgot to use the code" and wanted to do sitewide, timed sales. Cleaning up the Bold mess was an even bigger mess that we're STILL dealing with as customers are receiving their credit card statements. A few days later I contacted their support to express my disappointment and asked for a refund, they agreed to do so and said it would be done in 10 days or so. I contacted them again after not seeing the refund, they said to check again Dec 25 (????). As of Jan 5, 2017, I STILL Don't have a refund. Update Jan 6th. Finally received my refund
Love this app. We used yotpo for over a year and had horrible support as they wanted us to upgrade to a $300+ monthly plan. In the short time we've been using judge me, we have the doubled the amount of reviews in the space of 3 months and ar a much more decent cost. The support has been stellar. Can't wait for dynamic coupons to start working then our reviews will go into high gear.
I've had it over a year now and it makes running my affiliate program super easy!
As a CANADIAN store that primarily ships high value goods to the US and Internationally, it was hard to find an app that pre-filled customs docs, be able to purchase insurance with a single click and print packing slips/labels in literally less than 5 clicks. THIS APP IS IT!! I had a few stumbling blocks with setup, but these guys took their time with me and walked me step by step to set everything up. We even had a session where they logged in as me to help me fix an issue. And this was all while we were still using the trial. Since then, everything has been smooth sailing. This is my most FAVOURITE app because it cut down my shipping time in half (based on using Paypal to ship packages from our old commerce platform) . We tried other apps but couldn't get them to connect to the Canada Post API properly or kept getting weird error messages. Then when we contacted the developers it would take forever (in internet time...LOL) for them to get back to us. Not these guys. I don't leave a lot of reviews, but I had to leave a review for these guys because their customer service and the app have far exceeded my expectations (and saved my sanity). :) If you do A LOT of shipping and are a Canadian Store...heck, any store...download this app ASAP. Best $30 a month I have EVER spent. Update June, 2016. 1 year of using this app. Still the best shipping app out there. We now use OrderCups' USPS shipping functionality and it has reduced our shipping costs by 70% which enable us to offer free shipping. We've gotten out labels down to 3 clicks. THREE CLICKS!!! The support is awesome. My business is efficient because of this app. Update #3 Sept, 2016. Got our label printing down to ONE CLICK! With Ed's amazing customer support, I was able to set up a thermal printer and set shipping defaults so all we're literally doing is clicking "print label" and it's done. This app is a LIFESAVER! Thanks again guys!
I needed an straight forward app to help me streamline my inventory, keep track of costs, connect 2 sales channels in multicurrency and be simple enough that my creative brain could understand. This app does just that! The customer support has been A+++ since I installed the app. They made tweaks to suit my business and are very open to feedback. Most importantly, they didn't make me feel like an idiot for asking questions and made sure I understood what the answer was. Another app I tried didn't seem to want to take the time to show me how to use their app properly. I highly recommend this app to anyone who needs a robust inventory management system that is straight forward, useful and cost effective.
Developer reply ·
Thank you so much for your enthusiastic review! We're thrilled to hear that Qoblex has been instrumental in streamlining your inventory management across multiple sales channels and currencies. Our commitment to customer support is paramount, and we're delighted that you found our team responsive and accommodating to your business needs. We appreciate your recommendation! -The Qoblex Team