Cocorose London

The App does exactly what it says it does, it’s easy to manage and looks great - but what we have really loved is the support and the continual improvement. The team were fantastic to help get us started and migrate, and the support and involvement of the team going forward had been different class. It may be a very cost effective solution but there is no impact on performance or on new developments / improvements – one of the most active in new developments of all the apps we have installed on our site.

We migrated from another 'well known' loyalty App in September, I would normally leave a good couple of months before I review an App, but I have to say we are delighted with LOVE Loyalty. It’s built for Shopify so all the data we want access to can be in Meta Fields in Shopify Admin, and it integrates perfectly with our choice of Review App – making it easy to reward points for Reviews, and with Shopify Flow allowing more adaptation. Bálint and the support team are excellent and available every time we have needed them. I also rate very highly any App developer that wants to listen to feedback and recommendations – no matter how off the wall they sound – and the Love Loyalty team certainly do that.

The 1st line Stamp support team are fantastic. But the support behind them leaves something to be desired. It’s perhaps unfair to list all the issues we have had, having worked with this App for over 4 years, there are bound to be challenges. It has come to a point where we have to express how we feel more publicly. Recently we have again sent batches of review request emails out - and they haven't sent. We are told sometimes they take time for them to be 'processed in the backend' . We have had to request manual push of emails in the past. At the end of February we noticed that pending review requests had no products or product image - so we therefore could not send them out. As we approach 4 week later - still the Stamped Product Team are working on it. The support team are told that the issue is linked to the Shopify API and a recent product sync issue. The same issue stopped customers getting reward points on their other App. We do not know if this is impacting many brands, but if we can’t send our reviews, the App can not work for us. We say again – thank you 1st line support for all you hard work and trying to keep us position.

We have tried few page builders, also thinking Shopify 2.0 would be the answer, but we find EComposer the best we have tried. The flexibility in page design is fantastic, templates are good .. would like more .. but the Customer Support is fantastic, outstanding even. Day or night, weekday or weekend. They are there to help and guide you through. They have visibility of what you are trying to do and can pop over screen shots and videos in a flash. The pages are great for SEO, easy to build to H1, H2 etc headings. Please can we have templates for Shopify pages like "Returns" "Delivery" "Loyalty / Rewards" these pages that can be boring and basic.

We have been using this App for some time. We use an SEO Agency to rank selected pages on our site, so SEOAnt works as great Health Check for our business. Highlighting issues that we can systematically address and resolve. I had some concerns and questions about some of the features of the App. Having spoken to Jenny in their Support Team, I'm very confident that it can deliver even more for us. Love that its "built for Shopify" too. Thanks Jenny for all your support and answering all our questions.

I found over recent years the integration with Shopify has improved, but its still far from the level other mail solutions are at. The final straw for writing this review has been trying to pause / deactivate a simple pop up / sign up form. Despite doing this there is still code / script on our site and we are left with a generic sign up form which mailchimp support can not help with. We are advised to hire "an expert" to solve this ! heck we just want to turn off a pop up form and try another one ... well this final straw will be the catalyst to finding another Email solution. Update .. now they want me to update my review .. OK well how is this. After MailChimp told me over and over that this was our issue and to hire an expert to remove the code ... Turns our it was their issue and their Developers identified the problem and removed the code. Their support was unwavering is their response that this was our issue. But we would not give in. Then in the end No Apology.

We had launched a number of smaller accessory items in 2020 and realised that some of them could 'bundle' together to create a new product offer. We looked at 5 or 6 other Apps offering a similar solution, but Bundle Builder's examples were close to what we were looking to achieve and so we found it easier to trust this App. As of the date of this review we have been using it for about a year, and we are really happy with its performance. It does clog up your 'draft orders' because of the way it has to construct the bundle order - but I believe all have to do this. Support was good. The 30 days free trial was long enough to really test it out - an offer that was very important. I'm not a web designer .. BUT I'm sure the look at feel and the flow through could be thought out more. As I say to so many of the Apps the route to the best App is get your long term customers involved in your UX. Still A Good a App, well worth our support. Cheers BB

In January I rated this as 3 stars. I found the App 'quite buggy' . I have now worked with the App for a month, and with LayoutHub resolved the issues. We created our first page and launch it. The blocks are good. I still think there's a lot of repetition and some obvious blocks missing from their templates, but you can create 3 basic pages for no charge, which is a fantastic offer. UPDATE - the customer service as responsive when we had issue with our initial page. When we tried to create a Landing Page for a bespoke collection, the images were blurred In the App (not the collection) prices in US$ (we are a UK site). Sure these should be easy to resolve, yet 4 days later no reply. Because the pages need creating - we moved to an alternative - rather that upgrading to their paid plans.

A Back in Stock Notification App really helps us keep track on potential demand for items currently out of stock, and to capture potential sales. Alert Me! does this efficiently. We have used it for over a year now. 4 rather that 5 stars .. a) because of the format we often get sign-ups for our smallest sizes .. they are automatically offered in drop down, and b) the filtering method when in the App to search for Styles. The support is quick and very helpful.

I have to say you guys professing you are E-Commerce experts has to be questioned at times. It would appear that after all the 'testing' you have done, your team on this has completely ignored the most basic user (customer) experience. We like others find its not available for our store. ... but YOU ONLY DISCOVER THIS AFTER YOU HAVE INSTALLED THE APP. I don't understand...I installed the app and it says: "Shopify Email is coming soon" Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available." Come On .. its just basic.

Really Happy with this App, but really really happy with the support. Migrating from a 12 year old Magento site to Shopify was a challenge in itself, but throw in issues with your Google feed and it was enough to throw anyone off the edge. This App solved our worries, and when we have had challenges the Team have been there to help. 5 Stars no doubt.

Two things 1) Search 2) Filter. What you need to know is that the Filter only works once your customer has entered a search. They they can see the filter option. We also found it didnt format well on the catalogue page. If its a Search you are looking for - then perhaps a different review,

New to Shopify, very much finding our way through - this App is great for product creation - still working through other features. But 100% believe the other reviews the customer support is fantastic. Read the guides, watch the videos - any questions, they are there. When you have created all your products - this is great to down load a file to have a detailed record; you can see clearly sizes of images, if they all have Alt Tags, if the Google Shopping tags are set up, have you got seo set up on all products. Lovein' it.