MEEDEN ART
Hong Kong SAR
Reviews (6)
During the use of UPPROMOTE, I always asked customer support for help when I encountered problems I didn't understand. I would like to thank Barney and Tommy for their help and patient answers.
good job
Developer reply ·
Thank you for the 5-star review! We're thrilled to hear that you appreciate our efforts. We would be happy to assist you if you ever have any questions or need assistance.
not bad. but I can't receive messages instantly through your web now. and min 100 characters are difficult to attach. thank you.
Ruzsel John was very nice to me everything was done quickly and all is great.Thank you so much for quick respond customer service very helpful
Good product that solved our problems. Had some troubles at the beginning but had been solved now. And the service is also very good!
Developer reply ·
Hello, this is our first 1-star review in 2 years, if you can first reach out to support then we will sort out any issue straight away, There could be a conflict with the theme or another app, looking at your site, our app clearly shows in the developer console that it cannot find "Add to cart" button and points to troubleshooting page, I wish you can first reach out to support, we sort out most of the issues within hours mostly, anyways reach out to our support we can still help you -:)