ZWAP

Zendrop wants a review for an item that was not purchased from them. In fact, I recently installed Zendrop on my Shopify store and selected products to add, but I ran into some issues. Only half of the products I selected were uploaded, and I have not been able to use the app as expected. Additionally, I was charged for services I have not used, which has caused some challenges in fulfilling orders. I hope Zendrop can improve its integration and customer support, as I want to continue using the platform successfully. I am not a happy customer.

Huge thanks to Lori and the Trendsi team! So far, Trendsi has been the best dropshipping company I’ve worked with. They let you upload up to 500 products on Shopify, which is perfect for a newbie like me who can’t afford a paid subscription yet. Their app is super user-friendly—way easier to navigate than other platforms. Plus, their flexibility and support really set them apart. Highly recommend! Harold was incredibly helpful and prompt in assisting me. He made the process smooth and answered all my questions quickly. Highly recommend his support!

I had some trouble getting the auction feature to show up on my store at first, but the support team stepped in and resolved it by making changes directly in my theme. It took a little back and forth, but once they fixed it, everything started working. I appreciate that they were willing to go into my theme and move things around to get it working properly. Overall, the app does what I need now, and I’m glad it’s running smoothly.

My experience with Shipturtle has been a mix of positives and not so positive challenges. On one hand, the platform does offer useful multi-vendor functionality, and the concept of customizing it for my barter marketplace is exactly what I needed. On the other hand, communication and timelines have sometimes felt unclear, which made the process more stressful. If they can tighten up their updates and project management, I believe Shipturtle could be a very strong partner. I did however, have high hopes for working with Shipturtle, but my experience hasn’t matched the expectations that were set. After paying for a customization project, communication dropped off and I’ve struggled to get regular updates on progress. As a small business owner, this lack of clarity is frustrating, especially when I’m on a timeline to launch. I still hope the team delivers, but right now, I can’t recommend them without caution. Hello Linda, Thank you for taking the time to share your feedback. As per our correspondence, the project was completed within the agreed timelines, and we’re glad to know you were satisfied with the output. At ShipTurtle, we follow a structured process for all customization projects. Once the scope is defined, we prepare a detailed PRD (Project Requirements Document) before starting development. This step ensures clarity for both sides and typically takes more time than the actual coding. In your case, you had requested to view the project live in phases — which many business owners prefer — but as we explained, development can only begin once the PRD is finalized. As per our last communication, you were happy with the completed work and have requested us to keep the project on hold while your overall launch is delayed by about three months. We’re happy to accommodate that and will be ready to resume whenever you are.

Super fast customer service response! I created a sign-up popup for my Shopify store in just a few minutes. Love that it matches my brand style and helps me grow my email list without any hassle. Exactly what I needed!”

Fantastic support & smooth setup! I’ve been using the Hulk Form Builder for my Shopify store and needed help connecting a custom “Barter This Item” button. Chirag and the Hulk team were amazing — they quickly created a backup theme, fixed the issue, and even provided clear video instructions. The button now works perfectly on my new theme, and I couldn’t be happier! The support was professional and friendly. I really appreciate the extra care they took to make sure everything was tested and working smoothly. Highly recommend both the app and their support team. As a small business owner working on a unique barter-based platform, having reliable tools and support like this truly makes all the difference. Thank you, Hulk team, for your amazing service and for being part of ZWAP’s journey. – Linda from ZWAPBarter.com