Filler Lux™
United States
Reviews (13)
A huge thanks to the entire Fast Bundle team! They provided support even during our free trial period, stayed with us while we activated the app on our site, quickly fixed issues, and responded to all our questions promptly. The app itself is fantastic, offering a variety of promotion options that are easy to set up. A special thanks to Lara, Sophie, Maya, Amy, Ben, Daisy, Mike and Aysan for their patience and willingness to help at any moment, as well as to the development team for their excellent work. Highly recommend!
I had the pleasure of working with Shelby and Ezra from the Smile.io support team, and I couldn’t be more impressed. Shelby was incredibly helpful, quickly forwarding my request to the team, and Ezra from the Smile Support Team responded promptly with a solution that worked perfectly. Thanks to their clear communication and swift actions, we were able to resolve the issue in no time. A big thank you to both Shelby and Ezra for their excellent support!
Developer reply ·
Thank you for taking the time to leave us a review and for such kind words! It was great working with you. ☺️ - Shelby
In May, my team installed the Freshly App to monitor the expiration dates of products stored in our warehouse. After a long search, we finally found this app and began using it primarily for recording expiration dates of incoming products. However, I repeatedly heard feedback from my staff that the app was not very user-friendly, and tracking product information was somewhat challenging. I hadn’t personally used the app myself, so I wasn’t sure if this feedback was accurate. Last week, I decided to explore the App and was initially set on removing it. After thoroughly exploring its features, instructions, and various options available for customizing our store, I came to a surprising conclusion: this App is perfect for expiration date management. Freshly enables full automation of one of the most critical processes in inventory management, saving us significant time and effort. During my personal setup, I had a few questions and reached out to support. Each time, I received responses within two hours. While some responses were brief, with links for further reading, I appreciated the comprehensiveness of the information provided in their resources. After testing all features, I realized I needed additional theme code adjustments, and Freshly support team went above and beyond to accommodate my requirements. For two days, they worked diligently to implement custom adjustments that weren’t initially included in the app’s capabilities, meeting all my expectations by the end. Overall, I am genuinely impressed by Freshly and its support team. Their dedication to customer satisfaction, coupled with the app’s robust functionality, has left me thoroughly satisfied. Thank you so much for the excellent work, Freshly team! You’re fantastic! Thank you for your detailed and thoughtful review! We’re thrilled to hear that Freshly has met your needs for expiration date management and that our support team could assist you effectively. 🌟 Your satisfaction means the world to us! If you need anything else, don’t hesitate to reach out. We appreciate your support! ❤️
I had a disappointing experience using this app. Right from the start, I encountered issues with loading. I reached out to support, and they promised to investigate. They acknowledged that there was indeed a bug in the app. The interface is quite complex, and many tasks require modifying the theme's code. After a few hours of familiarizing myself with it, I created my first promotion, but it was displayed incorrectly in the store. I contacted support again, and I haven't experienced such poor service in a long time. For all my questions, I was just sent links, and when I opened them, they showed errors. I'll continue using the app for the rest of the day, but I think I will delete it and look for an alternative.
Developer reply ·
Thank you for your feedback, and we sincerely apologize for the issues you experienced, especially the broken links. We were in the process of updating our user guides, and unfortunately, the old links weren't replaced in time. We've reached out a few times to assist with your setup and address the issues, but we haven't received a reply. When you get a moment, could you please check your inbox or spam folder and get back to us? We're here to help you on the configuration.
This is an excellent app that helps boost sales and is completely free. It's very user-friendly. The settings are easy to understand, and the support team responds very quickly and is always friendly!
I just installed this app today, and from the very first moments, it was incredibly easy to use. The intuitive interface and simple, straightforward navigation made everything a breeze. I had a few questions and reached out to support via chat. To my surprise, I received a response within minutes! The support team is not only quick but also friendly and always ready to help. They answered all my questions, whether through chat or over the phone. I’m absolutely thrilled with this app and am confident I’ll be using it for a long time. Highly recommend!
I downloaded this app a few hours ago, and I fell in love with it from the very first minutes of use. The navigation is user-friendly, absolutely simple, and incredibly engaging. I encountered an issue with posting, but I reached out to customer support and received immediate assistance. The customer support team responds very quickly and is friendly. I will definitely continue using this app.
Review of the mobile app: Today, I downloaded the app and immediately started creating a form. The app turned out to be simple and easy to use. I needed to make a form with 30-40 questions. After filling in half of the table, I noticed that some questions were disappearing. At first, I thought it was my mistake or inattentiveness. I left this table in drafts and decided to create a new one, hoping everything would be fine. However, I encountered the same problem again – rows were disappearing from the table. I contacted customer support. They responded very quickly and promised to resolve the issue within two days. I continue to work on the table and hope that everything will work out on the third attempt.
A special thank you to Charlie and his team!!! for bringing solutions and always being transparent about the goals that the app is achieving. I would like to thank this app for providing such amazing and irreplaceable services for our business. This app decreased the probability of products being lost or stolen because each item is tracked with a barcode. It is also integrated with Shopify inventory, which is really convenient. With Easy Scan, you can print any label you like, as everything is already set up. Easy Scan creating new solutions for connecting platforms with no limits for growth and they do UNIQUE THINGS for INVENTORY MANAGEMENT that can be implemented in different stores. I would like to describe the amazing process our team is experiencing now thanks to Easy Scan. It’s so convenient to create PIs in another app, and Easy Scan seamlessly integrates with each PI (FI: from Stocky). Easy Scan then allows our warehouse to automatically determine the invoices and print labels for the next scanning. THANK YOU!
We are so amazed by Webgility. It’s the best solution on the market! Many thanks to the onboarding team: Manish Manoriya and Prerit Agrawal. They are true professionals who provide our entire team with consultations. If a new option could be available, like synchronizing purchase order pages from QB to Shopify, it would allow us to update inventory immediately upon arrival. This way, the person receiving the inventory (without any access to QB) could display this information to accountants and automatically add inventory to both Shopify and QB.
As a user of this application, I have encountered numerous problems while using it. One of the most frustrating things is the lack of an online chat feature. Whenever I need support, I have to wait for hours to get a response. Unfortunately, the support service is probably the worst that I have ever encountered. When I do get a response, it's usually just incomprehensible screenshots and messages stating that my request has been sent to the technical department. One time, I spent my entire day trying to change the name of the delivery. However, I had to wait for hours just to get a response from the support team. Even after numerous requests, the problem persisted and nothing was done to resolve it. Eventually, they wrote that they would transfer the information about the problem to someone else, which was not helpful at all. Overall, my experience with this application has been very negative, and I regret having purchased a plan for 1 year. I do not recommend it to anyone looking for a reliable and efficient application. 05/04/24 I am writing to express my concerns regarding continuous functionality issues with your application, which remain unresolved despite my previous communications with your support team. The most recent incident occurred on April 20th, and as of today, May 4th, I am still unable to access the essential functions of the application. I have fulfilled my payment obligations for the promised service, yet the persistent issues have significantly hindered my ability to use the service effectively. This situation is impacting my store and I am extremely dissatisfied with the ongoing disruptions. I urgently request a thorough investigation into these issues, a clear timeline for when they will be resolved, and a statement regarding compensation for the period the service has been unavailable or dysfunctional. I appreciate your immediate attention to this matter and look forward to your prompt response. Sincerely, David H. Filler Lux
I am absolutely delighted with the performance of the application. The setup process was incredibly straightforward and hassle-free, allowing me to get started with it within minutes. I must say that the support service was exceptional - the team was quick to respond, provided detailed insights, and went above and beyond to offer me valuable recommendations that have significantly enhanced my experience with the application. I am grateful to Locksmith for providing such a fantastic service.