Muntjac Trading
United Kingdom
Reviews (5)
2nd updated Review: We have changed our review from 1 stars to 4. After a rocky start with the app and the customer support, The developers have vastly improved and has fixed the issues we were having. The communication is far better now and we are looking forward to working more with this app and getting our catalogues up and going. Thank you First Review: We have paid for the annual subscription at $179.99 for the year expecting a catalogue app that isbn't bugging and actually saves the work... unfortunately thats not the case. If you want to do work that disappears when you come off the app..... then this is for you! Support response is slow or non existent. i'm not talking a few days slow. i'm talking I have emailed 3 times since their last communication on 24th February 2026 and still waiting for a response to any of them on 25th March 2026. The app has a lot of potential but currently its disappointing and doesn't do whats advertised at all.
Developer reply ·
Hi there, I sincerely apologize for the delay in delivering this. Now, it’s ready for use, and we’ve tested it in multiple scenarios, and everything works perfectly. Once again, we apologize for any inconvenience caused
This team are second to none. The support was fantastic, even helping us design something specifically for our business.
Developer reply ·
Hi, Thank you so much for the 5-star review! It truly means a lot to our whole team! If you ever need help, our support team is always here with you. Regards, Magestore Support Team
Ive needed some help with some really simple issues (simple because i just hadn't read the instructions properly) and not once was i made to fee like and idiot. Responses cam very quickly and were super helpful.
Had some questions when setting up and sam got straight to supporting us and sorting. Very happy with the set up and looks super smart on our website. Thank you
Ideal app! We had an issue with something and spoke to Ivy through the chat function. They were incredibly helpful and got it sorted efficiently and kept us in the loop at all times! Things go wrong in technology but I think the measure of a company is how they deal with this when they aren’t perfect and this team were super helpful and communicative!
