Good Vibes All Purpose Cleaner
United States
Reviews (9)
I downloaded this app because I wanted to import my 300+ reviews from the Shop App. I was able to upload my reviews from my old app here, Copying and pasting the code was pretty cut and dry. Where I ran into trouble, customer service saved the day in a matter of minutes. I have a vintage theme and they helped me paste code in the right places and got everything to work well. This app is also reasonably priced and integrates with Klaviyo. I recommend
They just want your money. I downloaded this app and submitted a help desk ticket to figure out how it could solve my problem. I was told to get the enterprise subscription to block checkout. The problem is not that deep and that was the best they could do. Deleting the app
Developer reply ·
Hi, We’re sorry to hear about your disappointment with the Blockify Fraud Blocker app. To clarify, the Fraud Blocker app is designed to protect your store from the moment a visitor accesses it and to prevent high-risk customers from placing orders. It does not directly block checkout, which is why our support team recommended the Blockify Checkout Rules app as a better fit for your specific needs. We understand that the upgrade suggestion in the Fraud Blocker app may not have matched your expectations, but our customer support team’s intention was to understand your requirements and guide you toward the most suitable solution. Since it seemed you did not wish to continue using the Blockify Fraud Blocker, we referred you to the Checkout Rules app, which is specifically designed to manage checkout-related blocking and restrictions. We have already reached out to you privately to provide further assistance. Please check your email and reply to us, or feel free to share more details with us directly at support@omegatheme.com — we’d really love to hear from you.
I'm very satisfied with this app. The pricing is fair and it makes it easier to sell bundled products AND keep track of the inventory for them, rather than bundle them yourself and have the inventory all over the place. My only wish is for the bundle title not to appear on customer packing slips along with the bundled items. It can be confusing to customers. However, idk if there is anything that can be done about it on the app's end, so they still get five stars Customer service is also top notch in my experience.
I really liked this software put they raised the price and my business can no longer afford it. They charge based on the number of line items you sell every month.. not how many orders you have per month. So, if you have les than 5 SKU this might work for you. Our top selling bundle has 7 line items. We have almost 25 SKU at any given time. This software is way over priced for small businesses with multiple SKU. Its very user friendly though. I'm so sad we can no longer use it.
Developer reply ·
Thank you and we're taking your feedback regarding QB into account!
We had a small hiccup trying to get this to work at first but MBC really extended themselves to make it right and that makes all the difference. They really work with their customers to ensure the app runs smoothly. Customer Service is five stars. I have not fully installed the new bundles yet, but I will come back with a full update once I do. Thanks MBC
Developer reply ·
Dear, Jimanne, we apologize for not meeting your expectations. We take all feedback seriously and would appreciate the opportunity to discuss your experience further. Please reach out to us in any convenient way, and we’ll do our best to make things right. We assure you that we will do everything in our power to make it up to your expectations if you give us this second chance.
Route is a ripoff. Route controls how much your customers pay to protect their packages. They raise the rates as your claims increase (like it's your fault). Merchants have no control over the claims process so if a customer files a legitimate claim and is denied by Route, the merchant is out of pocket for the replacement. All of this is done while Route sits back collecting all the money your customers pay for shipping protection. I recently switched to Navidium Shipping Protection, which gives me 100% control over the claims approval process, acts as an upsell in your store so, as the merchant, you get to keep the money charged for shipping protection, AND I get to set the price of the shipping protection for my customers. All for a nominal monthly fee. Its a WIN for me! Don't download this app. Get Navidium instead.
Developer reply ·
We appreciate your feedback regarding your experience with our platform. We apologize if our service did not meet your expectations. We would like to clarify that Route's claims process is designed to protect both our customers and merchants, by ensuring that all claims are thoroughly evaluated and investigated before being approved or denied. We understand that it can be frustrating to have claims denied, and we strive to make our claims process as fair and transparent as possible. That being said, we are always looking for ways to improve our service, and we thank you for sharing your experience with us. If you have any further questions or concerns, please do not hesitate to contact our support team through our Help Center here: https://merchants.help.route.com/hc/en-us. Best regards, Leea, Customer Service
Customer service is top notch and personal. I was having some issues after installing this. The founder reached out to me personally, reviewed my store and took care of all the glitches. I am happy to do business with Navidium. It gives me back the control over my customer's claims process and increases revenue with the upsell. Route won't be robbing me anymore. Navidium is new tech, so if you are having any issues, do reach out to them, they will get them resolved for you.
The app doesn't work on my phone. it keeps signing me out and I miss messages. Not very useful if it doesnt work half the time.
Developer reply ·
Hello Good Vibes All Purpose Cleaner, thank you very much for your direct and honest review. Please accept our apologies for the troubles you have been encountering. I will be sending you a private email to help with troubleshooting the problems. Please keep an eye on your inbox and hopefully we can work together to solve this! Thank you! Best regards, Veronica N. Senior Support Specialist - Ping
I am so glad I got this app. I don't know why it took me so long to do so. it is nothing like I thought it would be. I thought it was a bunch of different apps from different developers sold in one bundle. Boy was I wrong. It looks very professional and smooth. I plan to transition the majority of shopify apps that I use over to the Vitals platform when I get more time. And I absolutely love the dashboard. So many possibilities with this. Get this app.
