Jawzrsize
United States
Reviews (5)
At first, everything seemed promising—the product does work, but it has its limitations. I can’t set my own pricing without contacting them directly, and even then, it takes weeks for any changes to be made. Their support team completely disappeared after I asked basic questions, like why we were getting charged on our credit card and how their business model actually works. We’re being billed thousands and receiving reimbursements, but it’s all confusing, and we’re left without clear answers on how the whole process functions.
Easily the best Review App on Shopify!
Been using Zipify for years for a reason! Highly recommended
Developer reply ·
Dear Jawzrsize, "Thanks for sticking with us! 🙌 We're honored to be your go-to for years. Your recommendation means a lot! 😊 Keep rocking with Zipify! 🚀" Team Zipify
Great App and OUTSTANDING customer support! Had a custom code related problem (that I in no way would ever have been able to solve). The GemPages team quickly hopped into my account and fixed the issue in under an hour. Well done!
Developer reply ·
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it. Happy Selling!
We've lost thousands of dollars using this app when the initial goal was to save money using MCF. This app doesn't allow you to use logic to only pull specific orders, or orders where AMZ has ALL of the skus in the order. Instead, it split my shipments, sent the single sku in AMZ and let my warehouse fulfill the rest of the order - in turn, us paying twice for split shipments. I wouldn't recommend. App is jenky to begin with. Learning curve is a bit steep. Customer service is available and tries. Just app quality is not up to par.
Developer reply ·
Hello , We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at help@webbeeglobal.com to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
