Aviator Nation

The Order Editing App has made a huge impact on our customer support team by eliminating the need to manually handle order cancellations and edits. This used to take up a significant amount of time and resources, both in labor and cost. Beyond that, it’s helped streamline operations at our fulfillment center. Previously, we had to scramble to cancel fulfillment requests and often faced UPS rerouting fees when orders were canceled mid-shipment. The app has reduced those downstream headaches, which is a major win. There’s also a clear revenue benefit. We’ve seen a nice uptick in new revenue from customers adding items to their orders post-purchase, something we weren’t expecting but now fully appreciate. During peak shopping seasons like LDW—and with BFCM on the horizon—the ability to offer self-service edits is invaluable. With the volume of orders we process, this app ensures our team stays focused on high-value work rather than getting bogged down in manual order changes. Highly recommend this app for any brand that’s scaling or looking to drive operational efficiency while increasing revenue opportunities!

Great features and slick looking product page offering. Allows for a lot of customization from customers looking for a gift!

Team us quick and responsive to our questions, needs! We've enjoyed working with them for a number of years now.

Love this app and the team that runs it! We are a very 'gifted' brand and were seeking a digital solution to allow customers to more seamlessly deliver gift cards in a personalized way and Giftnote was the solution.

Loop has completely revamped the way that we look at our returns. It changed a previously lengthy process into one that is seamless and now generates additional revenue. The setup process was easy enough for me to do alone as they had a very hands on team assisting me with that. The constant roll out of new features and clear communication from the Loop team has been A+. 10/10 would recommend.

Great tool! We recently launched socks (lower price point) and this has been a great tool for up-selling those products at checkout. Support has been super responsive and helpful. Would recommend to any Shopify Plus brands looking to upgrade their checkout experience!

Support team has been great in helping me to customize the look and feel of the variant swatches on our shop! Makes the user experience with a high SKU store much better.

Great app! Helps customers match items together and has resulted in an increase in sales under a short amount of time. Support was quick to respond as well.

Works great! Account manager was proactive in helping to create a more ascetic appearance on our site.