Robinsons Singapore
Singapore
Reviews (8)
I've had a very positive experience using the Lookfy app. The interface is extremely easy to use, which made the setup process smooth and efficient even without a steep learning curve. One of the biggest advantages is how the app helps increase product visibility. The gallery layouts and hotspot features allow us to showcase multiple products in an attractive and interactive way, which greatly improves the browsing experience for customers. What truly stands out is the customer support. The team is very friendly, attentive, and highly responsive. Whenever I requested adjustments or shared feedback, they addressed it quickly. In one instance, I encountered a critical issue related to the default size selection behavior in Lookfy Gallery that caused serious concern for my store. However, the team resolved the issue promptly and professionally within a day. Special thanks to Cuong and Tinh for their amazing support. Their quick response and dedication made a huge difference. Overall, I highly recommend Lookfy to anyone looking to improve product presentation and engagement in their store. The pricing is also very reasonable considering the value it brings to our store.
This app has been extremely helpful in implementing the shipping charges we needed. They’ve provided all the necessary options and solutions, with very impressive support from Sid. Each shipping rule for the respective countries is working tremendously well.
Worldclass service by Jai, Kumar, Deep and Priya - they are always very helpful and prompt in resolving any issues that I faced. App has a clean and user friendly interface which makes it straightforward to sync products and orders. The app is easy to integrate, highly recommended!
Amazing App for any type of shipping charges implementation for our store! Easy to install and easy to implement the rules. Very responsive team and great customer service by Siddharth!
Super good Apps. save time and easy to track. will recommend to others. Customer services Ronnie super nice too.
Shoutout to Robert and Anne for the world-class support! I experienced an issue with setting up an offer and Robert was quick to jump in to help me with it. Louis is also quick to help troubleshoot some coding issues for us. The app work well with Buy 1 Get 1 promotion and it also has the ability to set up Purchase with Purchase deals. Easy to set up with a few clicks. Importantly, thumbs up to the customer support team - Trix & Louis who have greatly supported in the process of getting us familiar, and guidance in setting up with bundle deals. Definitely would recommend this app to e-commerce retail business in a consumer-centric environment.
Developer reply ·
Hi Robinsons Singapore, Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Martin Free Gifts - Customer Support Team.
Great recommendation app with a superb support team. The app is easy to use and has loads of product recommendation strategies that are all powered by Amazon. All driven by real-time algorithms, generating product recommendations based on visitors’ actions and buying context. Jared is very dedicated and always quick to help troubleshoot issues/answer questions when we encounter any. The team has done some custom coding to improve the styling of the widgets to match our theme and also take notes of our feedback and explains what's upcoming in their roadmap. Obviyo has helped in boosting our conversion and improving our customer journey. Highly recommend this app!
Developer reply ·
Thank you for your detailed and awesome review. We will share this with Jared and the rest of the team to let them know how we are doing.
Awesome app with many useful features and excellent customer service! Loads to customise and play around with for the filter feature. Wanna give a shoutout to Jack who is patient and quick to help with custom configurations. The team also provided clear instructions whenever I have questions. Keep up the great work!
Developer reply ·
Hi there, We are glad you are enjoying using our app and the service! Product Filter and Search is indeed very easy to work with and our support team is always around to help you personalize it, especially Jack - one of our amazing staff. He is happy that he could assist you with customizations. In case you need any further assistance, do not hesitate to reach out! Thank you, once again, for your kind words. Boost team