Hands-On Toys
Latvia
Reviews (8)
Very good app. I hope it will stay free, but if the pricing will come I hope it will be reasonable. Updated: Still I use and I love this app. They recently updated app with new free features I waited so much, those are very useful!
The worst customer support ever. Shame on Shiam - he doesn't know this apps features, doesn't understand questions, disappears from chat several times for a long time, after poorly answering my questions witch copy/paste random answers disappears and doesn't answer at all. I were not even able to normally start to use it because of such a horrible customer experience.
Developer reply ·
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention. We value all customer feedback as it helps us identify areas where we can improve our services. We truly apologize for any confusion caused by the responses and the interruptions during the conversation. It's important to us that every customer receives accurate, timely, and right support. One of our experts will be sending you an email in order to get this checked and sorted for you. In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com
Good app, glitches a bit, missing some features and customizations but support guys are active and helps to manage problems - Nikita and Charles did a great job. Until it's free, it is good, but if there will be fees in the nearest future there should be fixed many things.
New to the app, seems very nice with many functions. Will check all functions one by one and if I will change my mind I will change the review later.
The best support so far. Customer support girl Danica did an amazing job. Just got the app and she made buttons just like on my webpage, I am super satisfied. I hope the paid version in the nearest future wont take off a lot of good stuff, but for now this is a great tool. Love it!
Developer reply ·
Your review means a lot to us – thank you! 🙌 If there's anything you need or any questions you have, please don't hesitate to reach out – we're here to help! 😊
I am satisfied with app now and Sandy did a great job today by providing support.
Developer reply ·
Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. The free plan will stay free forever, we currently have thousands of merchants on the free plan for months now. I'm sorry if you have misunderstood something. Here is the email address & official messenger link support@dserspro.com https://www.messenger.com/t/DSersOfficial DSers team
Very good support, reasonable pricing and free plan abilities. Happy about the free plan for now. Thank You! :)
Developer reply ·
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!
