Seadon
United States
Reviews (5)
The team at Okendo helped us migrate from another platform with ease. Scott and Vanessa were very helpful throughout the process. Just a bunch of good people! Highly recommended. -C
Really great app! Very easy to use and integrate nicely into our store. Good support team too. Highly recommended. =)
I really wanted to like this app but customer service is non-existence. Also, they are forcing you to give them your US number to get into their contact support. I am currently not in the US right now and don't have a US number with me. Finally, I've found a chat and someone replied but they seem to be based out of India, where they handle basic questions. It's been almost an hour and still haven't heard back from them after they say 'wait just a moment'. If I can't find a solution by next week, I'll move to Afterpay and try them instead. I hope someone will see this and reach out.
Developer reply ·
Hi Seadon, We're very sorry you didn't receive good support yet. You will receive a reply from our support team very soon today via the ticket you opened yesterday to answer your technical questions. We'll work hard to keep your business and get your integration working well!
Orly was amazing! Helped me resolve a task perfectly. Orly was extremely patient and quick to help. Anyone would be lucky to have Orly as a customer support at Yotpo! Thanks Orly!