Titania Creations
United Kingdom
Reviews (13)
I tried other wish list apps but this one is the best. Alex provided first class support even during the holidays, it was all installed for me. I highly recommend this app.
I have used Marsello for a number of years more or less from the beginning to give my customers loyalty points. I have found this morning I have been locked out of my account WITHOUT WARNING and now need to upgrade to a paid plan which is coming in at a cost of $279 a MONTH. No way am I paying that, my small business cannot afford this. I cannot even access my account to view my customers and how many points they have. So basically being held HOSTAGE, very poor customer service. AVOID!!! IN RESPONSE TO YOUR REPLY I was told by your representative that the plan I was on is no longer available, you are saying its because I have exceeded 1000 customers. I had more than 1000 customers when I installed your app so which of you is telling the truth? I have no issues with you revising your pricing plans but to go from free to $279 per month is extortionate. Even if I could afford those costs I would still have deleted the app purely because you have shown that you do not care one jot about the businesses that use your app. If you had given me notice I could have notified my customers who in turn could have redeemed their points, instead you just stopped the app from working and locked me out of the admin panel, leaving me to then have to explain to my customers what went wrong. You didn't even notify me that you had taken this action, I found out from one of customers. Thankfully for me I have a great relationship with my customers who are all very supportive and agree to me cutting ties with a company that acts in such a way. They are more concerned about me and my business and how you left me in the lurch than any reward points. In my view 1 star is too high for you I would rather have left a zero rating. AVOID AVOID AVOID!!!
Developer reply ·
Appreciate your feedback. I understand the support team has reached out and given you a full export of your customers. Also, to try and find a solution that worked for everyone. The free plan you were previously on was available for retailers who had up to 1000 customers in their database. Since you were substantially over this limit, your account needed to upgrade to a paid plan to continue to use Marsello. We wish you all the best with your business. Please let us know if we can assist with anything else.
I needed to be able to block certain ip addresses and this app is doing the job. Excellent support only an email away with quick response.
Great app, easy to install and set up, I like that you can set more than one condition for it to apply a tag which is just what I needed.
Developer reply ·
Hi there! I know it isn’t much, but I hope you’ll accept this expression of thanks for choosing Order Tagger app from Omega. Even though it's been a while ago, but we would like you to know that you are always a vital part of our growth. Please let us know if there is anything we can ever do to assist you further.
I love this app, really easy to setup and use. It saves heaps of time, just set on auto pilot and the app does all the work.
This app does exactly what it says on the tin. It is easy to use and quickly limits certain areas to only the customers that you choose. Superb app that I now couldn't be without. I would give more than five stars if I could.
Brilliant app, it's just what I was looking for, very easy to set up and use.
I love this app, its easy to use with fantastic support if you need help.
Fantastic app, very easy to use and works great.
Fantastic app, very easy to use and works great.
This app is brilliant, easy to install and set up, the customer support is five star. I would highly recommend it to anyone that sells downloads.
Great little app, the only downside for me is that the link to the download is not stored in a customers account.
Great app, easy to use and fantastic support.
