Solli's Hundebedarf
Germany
Reviews (10)
We run both Appstle Subscriptions and Appstle Loyalty and chose the loyalty app specifically because we expected the two apps from the same vendor to work seamlessly together. For a replenishment business, that assumption did not hold on the most important use case: subscribers cannot redeem their points against their subscription orders in any automated way. What actually works today: after redeeming points, the customer has to copy the discount code, open the subscription portal, add the reward product as a one-time add-on and apply the code manually. It functions, but it is a workaround — not the native integration the shared branding suggests. Redeeming into a separate one-off order instead means paying shipping, which punishes exactly your most loyal customers. We raised this several times over months. First we were told it was a hard Shopify limitation; later support confirmed the manual portal path works, which shows the building blocks exist — an automatic "apply to next subscription order" option at redemption has simply not been built. There is also no API or webhook path to automate it yourself; we asked. To be fair: support responds quickly, the loyalty features themselves (earn rules, VIP tiers, referrals, widget) work reliably, and pricing is fair for what each app does on its own. If you only sell one-time purchases, this is a solid loyalty app. But if subscriptions are the core of your business and you expect points redemption to work on recurring orders, know before installing that this requires a manual customer-side workaround. We would happily update this review once a native redemption option for subscription orders ships — it is the one missing piece.
The support we received from Dave was exceptional. He was always available and guided us through the entire process. This app solved a problem that had plagued our business for over a year. We highly recommend this app.
We wholeheartedly recommend this app. Having used a quiz from another provider for several years, we're thrilled with how many features this app offers that we've never had before. The support is also great, and the best part: the developers are genuinely interested in feedback and are committed to constantly improving the app. All in all, a fantastic experience!
The app works great, but that's about what we expected. What really blew us away, though, was the incredible customer service. We installed the app in five minutes and approached the team with various requests, and they fulfilled all of our needs. We've rarely experienced such great service. Many others could take their example from this.
Developer reply ·
Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!
Highly recommended. Exceptional customer service
Outstanding customer service. If we could give 6 stars we would.
The team goes above and beyond to customize the result to your specific needs. Highly recommended
Highly recommend. Offers everything you would be looking for and support is always there to help you out. :)
Developer reply ·
Thank you for your recommendation! We’re glad to hear that BixGrow offers everything you need and that our support team is always there to help. If you need any further assistance, feel free to reach out to us at support@bixgrow.com.
Awesome App, Service and customer support. The Team goes out of their way to help you sort out any questions you might have!