Maddie's American Pet Products
United States
Reviews (7)
First this app is very expensive. My main issue is the support and overall quality of the product. Since the new app was launched (they redo the app often) I have not been able to get the app to link to my store and support keeps saying to uninstall and reinstall....
Was looking for an app to update my product pages. However I have a pretty large catalog and the page limit makes this useless. If you just need a landing page I am sure this would work fine (have used it in the past). Just think they have gotten greedy with pricing, $39 a month should be plenty.
Developer reply ·
Hey there, Adam! Thank you for sharing your feedback. I'm so sorry to hear that you've had a negative experience with Shogun. It looks like there may have been some frustration with our current plans and the features that we offer. I apologize if you felt that we've gotten greedy with pricing. We make plan experiments based on the feedback we receive. Our plans with page limits have been active for over a year now. All our plans offer different features based on the requirements. I have reached out to you via email and I would greatly appreciate it if you can follow up with me there. We'll do our best to ensure that we can turn your negative experience into a positive one. Hoping to hear back from you soon. Sweetan | Team Lead | Support Shogun Page Builder
While it would be great for this app to function great out of the box I do understand with all the variations in Shopify it can be hard. Honestly not sure why we have to pay for something that should be standard. That being said the price for this app is very reasonable. The support has been very responsive if I need something and they go in and fix it. It can be hard to find companies that will offer a quick turnaround and actually help rather then making you do everything. I signed up for the yearly plan and the free trial was nice to give it a try. I like that there isn't a ton of upselling for little features and they keep it simple. I'd recommend using this app if you need to add tabs to your store!
Awesome app. Tried to setup and was walked through the setup at midnight on a Sunday. Super surprised they had someone online. Didn't really need help but it was nice!
Fairly quick and nice support so that is the highlight of this app. Had a few installation issues they took care of. Honestly I wanted to love this app and for the outrageous price tag I expect perfection. Firstly its a ton of work to get this to integrate with your site especially if you offer discounts codes. None of this syncs with the app and the coupon code options in the app is less then that in Shopify. If you have any apps that create coupon codes (loyalty ect) that will be another headache. This runs on a completely different checkout, not their fault more another instance of Shopify trying to make money from something that should be a basic feature. My store sells taxable products and coffee that would not be taxable or might have other lower rates. It's amazing to me that this is not support in the Recharge checkout. I will have to overcharge my customers on tax to use the app. Like it seems fairly common for stores to have this.
Honestly pretty easy app that works easy and does what it says it does. The pricing is a bit steep especially since you have to pay the monthly fee too but if its just extra sales for your store how can you really complain. I ordered a bag to checkout the quality and the coffee was good and the packaging actually was amazing looking.
Really just awesome free app. Highly recommend to get a picture of what your customers are doing. Just seeing a high visit count can sound good but in a lot of cases these are just bots or other things that leave within a few seconds.
