Popcorn Replay Customer Visits
by Conversion Bear · launched
View in Shopify App Store ↗Reviews (50)
Great app, excellent value for money, great support. Had a problem with recording initially, but they fixed it in no time.
I just installed this app and so far so good. I can not really say more at this point in time. it is easy to install, I did a test run and it it recorded my session. I uninstalled Nope, I already un installed it. It recorded my own visits, I don't need that. There's is no way to turning it off, not that I could find any without asking for help. I am to busy, to do that. That app is not for me.
Developer reply ·
You can avoid recording your own visits by excluding your specific IP, inside the settings tab. We record store admin sessions to make it easier for merchants to test the app during trial period.
I was charged for three months and was never able to access over 2,000 recordings! This app isn't worth it .
Developer reply ·
Hi there, Popcorn was used by your account since October 2020. Since it was installed, we have not received any support ticket or email by your account. Our team is available to help through a live chat and email. We will be happy to solve any issues as they arise. Please note the app billing plan was *manually* activated by the store admin on March 23rd, 2023. As any other Shopify app billing charge - it is visible in plain sight inside each and every Shopify monthly invoice, under the "Apps" section. A charge will be automatically deactivated once the app is uninstalled. We have a satisfaction guarantee policy through which any of our accounts can be refunded with no questions asked. Please let us know if you need any further assistance via email - support@conversionbear.com.
doesn't work on Dawn theme, you can only see the annonce bar, first image, and the footer but all without text, just white background. Same issue as propel replays
Developer reply ·
Hi there, the app works across dozens of stores who use Dawn - it is not limited by a specific theme. You've mentioned you are experiencing the same issue you had when using a different recording app (Propel). As such - the error is coming from your specific theme files, and not the app. It seems that you are trying to view an app or a custom element which is located on top of your main page. Some elements are wrapped inside iFrames which means we (or any other recording app) do not have access to their code, and can not technically record them in the view. That does not mean they won't show, it just means they would not be presented inside a recording. In these cases, we render widgets as gray blocks. The root cause of apps not able to render iFrames is because the app simulates your store HTML and visitors mouse movements. It's more of a front end simulation of your store, rather than a video. You can read about the technology here: https://en.wikipedia.org/wiki/Session_replay. If we would record a video - that would make your store unusable as it would take the entire bandwidth. Thank you for your understanding and happy to answer any questions directly - support@conversionbear.com.
Ein tolles Tool um seine Kunden besser zu verstehen. Kann ich jedem nur empfehlen. Tolle Dashboard btw
My favourite new app! This is so useful and customer support are quick to answer questions. Thank you.
super easy and this is going to be really useful. 100 character review limits ftw sjadhasjdhasjhdaskjdhasjkdhjsad
I am a new brand, and I do my own development. This app really helped me understand some of the pain points by seeing patterns of where customers where leaving the store and I am able to action and test new things quickly. I think it’s a must have to be honest
This app gives me the information to fix the conversion problem. I am excited to see what prospects are doing on my website to find out why people are not buying.
Thanks for this awesome app! Watching what people do on my website leads me to improve on some areas of the store. I find it very useful and informative.
I love this app it really helps with conversion. I really enjoyed how easy it was to navigate and to install
This app has been so awesome, it allows me to see what my customers are viewing on www.shopshesbaeboutique.com and make adjustments to my main page for features. It also helped me see that I had something that shouldn't of been on my product page from the customer standpoint. Dope app, absolutely love. Also, it allowed me to see when my students found my website with the infamous Sherpa Gate!
BEST THING SMOKING. tHIS IS HOW I FOUND OUT MY STORE HAD A GLITCH. tHIS IS GREAT FOR MY ONLINE BOUTIQUE
What a great app! Now I can see what my (potential) customers are doing and where they might be confused. I can really follow what they're doing: if they skip an important part of a product description, are they looking for more product photo's, if and how do they use the menu, do they really see the message on top of the screen, etc. etc. This helps me to improve the website, which of course helps the (potential) customers to make the right decisions and last but not least: it leads to more sales.
I like being able to see what my customers do on our website. It helps to possibly figure out why carts are abandoned.
It is great to see how website visitors run thru our site. A little bit spooky. But very, very helpful. Thank you, Conversion Bear
Works great so far! Super excited go see what my customers look at all the time! Also like how I can watch something later if I am busy too
Wow! I can't believe they offer this for free! It is so helpful to see the customer's journey on my website. It helps you to find bugs and confusing parts. Totally recommend it!
Really cool app to help you solver problems with your store online. Thanks for making a free plan available I appreciate that
INCREÏBLE. Súper fàcil de fer servir (només cal instal·lar i acceptar) i pots veure tots els moviments de les visites. Ideal per detectar punts a millorar de la teva botiga.
5-stars, must have. hopefully it doesn't affect load speed. not sure what else to say to hit the word count, i mean, does what it says if not more, free, what more could you ask for?
To be able to see where your customers go on your store is really powerful, where they pause what they read before hopefully making a purchase is great, we are now tailoring our store with more content that our customers enjoy and getting rid of some of the stuff they seem to skip over. Who doesn't like a little popcorn !!
Love this app! It's amazing to see what my customers are actually looking at really helps with my buying and designing jewellery process.
Not too fancy but records a lot of sessions for a free app. Easy to use, you can filter recordings based on sessions you're interested in. Great, overall.
Very very very good app, definitely records many if not all the live sessions. The feedback provided by this recording has already led to us making several changes to the template and store. This is a must have app!
Being able to watch a customer's interaction on your website is an amazing tool, it helps you to see where you can improve and what aspects of your site are drawing in customers.
I used the app to help me track potential customers who visit my site. I wanted to see the actions they were taking and what was causing the sale to not be completed. I LOVE IT
Really just awesome free app. Highly recommend to get a picture of what your customers are doing. Just seeing a high visit count can sound good but in a lot of cases these are just bots or other things that leave within a few seconds.
Works as intended! Easy and quick to use and shows you exactly what visitors to your site have been clicking or searching for.
Total game changer. I'm using it for several weeks now and the insights I got are incredible!! love it!
The quality of Conversion Bear apps and the fact they offer most of them for free is just unbelievable. Popcorn Replay is just another home run!
its amazing, the app is really good, really shocked to what it can be done, would give it 100 stars, if possible
This app was super easy to install. I like how I can see my customer's progression through my site. I sometimes wish the 0 second hits didn't record because the limit is 500 recordings and it uses a lot of them, but at the same time it can be helpful to see if a particular product from my facebook or from email marketing is what drove them from the site. For a free app the insights I get are amazing!
So easy to install and perfect for me to find out how my customers behave on my store. I’m hoping to achieve less abandoned checkouts so this app may give me some insight. Well done!
Developer reply ·
I hope you make the most out of the insights we have to offer 🤞 thank you so much for your support! Jonathan / Popcorn Replay
I love this app; it helps me understand if my website is easy to navigate from my client's views.
I downloaded this app to give me better insight on my customers experience on my website. This app is AMAZING. It’s so cool being able to see how my customers engage with my website.
I just downloaded this app and wow I'm so impressed with it so far! The fact that I can see exactly what my customers are doing is so mind blowing. I'm so excited to utilize this app as a part of my marketing strategy. It's going to be super beneficial when creating retargeting ads. This app is definitely going to be a game changer. And it's completely free! That's awesome. I'm so glad I found this app!
Im super impressed. This will really help me with seeing what my potential customers are looking for on the site . Thank you for such a neat experience that actually works with easy setup
Simple to install and works like a charm. Just like watching over the shoulder of your customer while they interact with your site. I'm always skeptical of free apps but this one delivers - super impressed.
Very good app especially for free, seamless install, started recording right away, I really like this app. Works in an instant and so far no problems- Thank you! I would HIGHLY recommend
Developer reply ·
Thank you so much for supporting the app 😊🐻
it works! Will test for more sessions. gives a good idea of customer behavior. and to see if there are any issues.
Developer reply ·
Thanks for the great review 🙌 we appreciate it!
so cool to see what my clients are actually doing in our designed app store. amazing ! cant live with out. It provide essential information to be used for redesign of your store
Developer reply ·
Thanks Moover Toys team! 💫 we appreciate it!
WOW WOW WOW - Not only is this application brilliant, but the fact this is free makes it all the more amazing. I have seen software like this on the market the cost a heft price per month. Yes this doesn't give you lots of the features that them particular developers do - but my god, for a free app, this really is a very handy tool. I have been arguing with my developers that a particular part of our website won't work, and now - with this app - I will get the answers. Brilliant stuff, brilliant app and easy set-up.
Developer reply ·
Wow, your review made our day. Thank you so much ✌️👌🙏