SmartBN: Banner Slider
by Smartify Apps · launched
View in Shopify App Store ↗Reviews (50)
Is app still in service? I am not able to add image and slider is not displaying
I could not be happier with the level of service that I received from the Smartify/Secomapp team. Steve Nguyen was especially responsive and patient. We worked together on some customisation that was important for us from a branding perspective. There was a lot of to'ing and fro'ing ... and Steve remained good natured throughout. I have deployed the app in a couple of key places on my website ... and it will enable me to significantly improve the user experience for our customers. Thanks again team for your generosity and professionalism.| _________ 2026 Update: App seems to have died and customer service non existant. Not a good way to wind down a service guys. Reducing 5 star review to 1 star.
Peccato che non ci sia un servizio di assistenza nell’app: è praticamente impossibile contattarli. Il Banner non funziona bene.
it was ok at first but full width isn't functionable after the first day of usage customer service is slow
After hours of looking for a simple image carousel that does not cost an arm I came across this app and I was saved. might take a little time to understand but it is super simple to use and very very customizable. Even the free version will have everything you need just on smaller numbers. NO LIMITS on how many slides you can put in a slider either (within reason)
I tried the Dawn default section for banner slideshow and many others available at the Shopify app store. The Banner Slider is much easier to config and Steve gave me a very good support customizing the text according to my request, with prompt response. Great job !
Its a great app and plugin with really cool banner and slider options. Though it is easy and intuitive but if you get stuck - there is really prompt and helpful support team available. I was stuck in a situation and got great help / support from Steve. Thank you Steve and the entire team for great product and service
It was a wonderful experience with steve. He helped me on time. Amazing customer support and a great app for slider banner.
Really love the app and the options you have for your banners, I must say Steve at customer support could not be more helpful in help with an issue I had. Great customer service
Customer support was decent in my experience but, I've had too many issues for something this expensive. Caused my site to load slow and then had dates getting mixed up so banners that had expired (no longer supposed to display) were showing back up.
Developer reply ·
I’m so sorry for the unhappy experience you have encountered. Our technical team has fixed the issue and replied to you via email. Could you please check it and reply our email from support email? Many thanks!
Same as big haat. Have a huge black friday sale and the slider is breaking our page. Emailed support multiple times, and the developer weeks ago. No response. They don't care. Unacceptable. Now after this review I'm guessing they'll be responding and giving me an excuse of some sort. Lame!
We are using this app and facing some issue regarding slider, images not loading on page .i have send 4 time email last 5 days but till not did not get any response. Bad service.
Developer reply ·
Hi there, we are very sorry to hear that you have trouble with contacting our support team. As our team checked, your emails have been marked as spams by G-Mail, which made them unable to be shown in our ticket system. Our agent has got in touch with you and we will try to fix your issue right away. Please rest assured as customers are always our highest priority.
I am amazed by the high level of the app ant the customer service. I had some special request and they did it for me totally free. SUPER!!!!
Very user friendly. Some of the slide transitions are hokey, but there is a wide selection of options to choose from.
Very please with this app it did exactly what I needed it to, didn't take long to get it looking exactly right for the store
Dopest banner app available! I tried at least 5 companies and this one is by far the best application.
App works very well and is easy to use. Customer service is quick and efficient. five stars no doubt
Great app to add custom sized banners to your store. It helped me a lot. Great customer service as well. Thanks! Always great service!
No customer service follow up, ive sent them 4 emails and yet no reply. Even though they keep sending me advertisement for other stuff and asking for a positive review. the only reply i get to my mails is the following "Your request (48791) has been received and is being reviewed by our support staff. One of our friendly staff will get back to you within 24 working hours. (If your ticket arrives us in our working time, we will respond within a few hours). To add additional comments, reply to this email." But its been 3 days now and still nothing. The App might be good but the customer service is very bad
Developer reply ·
Hi Admin, Sorry for your unhappy experience with us. I've checked and found you might have missed our email somehow. We have been off this weekend and replied right to you yesterday: http://prntscr.com/oiq1kw Could you please search your inbox for mail coming from support@secomapp.com ?
Nice, professional looking slider with the more advanced features I needed. I installed it in minutes and was able to upload images and see them live in no time. Had a couple minor spacing quirks at the top and bottom, but Brain and Lea were awesome and got it fixed for me right away. Great product and great support team. Thank you!
Awesome app. Very user friendly and when I could not figure something out, support was very quick in resolving my issue
Very usefull app, we use it in our site and works great. Is perfect to show products and images. Great for slide images http://www.alkilaevent.mx
Great App, Works great for mobile view. Price is a little high but the app works perfectly.
So far, so Good. I must say that the Support has been really great. the developers are very willing to help get banners all over the site. It's been amazing so far.
Best banner app we have tried, very pleased with the various modes. Customer support was excellent when needed. Highly recommended.
Customer service was quick to respond, and the app is very easy to use. Very pleased!
This is a very useful App! Great Customer Service from Thierry! Thanks a lot for your quick help and support.
This is a great app! It is so easy to use and the support team has answered my questions quickly and gone way above and beyond to help me accomplish what I was trying to do.
We love this product and its support team. Thanks Secomapp for the killer app!
Love it! So helpful for our amber jewellery shop to look professional!
Great app with great support, especially for a free version!
Super easy to use and implement. Lots of options!
Thanks Thierry for your support! 5/5 for tech support and the app itself, easy to use and works awesome on our shop. Nice work!
I wanted a banner across the top of each of my collection pages and this app was the perfect solution. But most importantly, the customer support was fantastic! I had a few questions and needed a little cross browser formatting and they were very very helpful. They were quick to respond and very polite. I recommend this app and their service to anyone looking for a nice clean banner app.
Love this app. Banners look great, easy to use and support is very helpful. Definitely two thumbs up.