Stitchin Heaven
United States
Reviews (11)
Newly installed this app, so I'm still testing it out, but so far it is amazing! Also, the chat was super easy to get help, and they knew exactly what I needed to set up! Definitely recommend this app for bookings!
I’m new to this app, but my experience so far has been excellent—especially the support. It’s easy to get help through chat whenever I’m unsure how to set something up. Today I worked with Sisco, who was incredibly knowledgeable and helpful. They not only configured the app exactly how I needed it, but also took the time to explain the setup and reasoning behind it so I can manage it on my own moving forward. Thank you so much!
Developer reply ·
Welcome aboard! So glad your experience has been excellent so far, and that Sisco could get everything set up just right for you!
As many reviews have said, Yagi's strike-though pricing feature is crucial to the way our sales are now perceived. We have seen higher conversion since using Yagi, primarily seeing impact from automatic discounts showing on collection and product pages (strike-through pricing). We recently went through a Shopify theme change that disrupted our integration with Yagi, and Axel (creator) was generously very quick and helpful correcting our issues. Axel's attention is a huge selling point to using Yagi, and we recommend it.
So far the App is providing a lot of solutions for my company. I still have some testing to do, but think it will be great after speaking with customer support via chat. The Chat rep was wonderful. She answered all of my questions, sent me how to videos for my specific use cases (which are very unique, so it took some creative thinking on her part!). Wonderful experience with customer service. 100% Recommend! Update! The first subscription is set to process tomorrow. Everything is going well. I have had a lot of questions for their support team and every one of the team members has been very helpful, took the time to answer all of my questions, and even made videos and screenshots to walk me through some things. Still 100% Recommend this app!
Developer reply ·
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
This app is wonderful. It has so many features that I can use to do my very unique subscription service. The chat representatives are very responsive, very informative, very kind and will even make you a video if needed to show you how something works!
Developer reply ·
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.
Customer service was fast and great!
Wonderful app. So many reports are already built in, plus the ability to customize your own. I had questions about how to create a specific report and the CS is extremely helpful and quick to respond. This app is exactly what I was looking for and is very affordable for everything it offers!
Customer support was decent in my experience but, I've had too many issues for something this expensive. Caused my site to load slow and then had dates getting mixed up so banners that had expired (no longer supposed to display) were showing back up.
Developer reply ·
I’m so sorry for the unhappy experience you have encountered. Our technical team has fixed the issue and replied to you via email. Could you please check it and reply our email from support email? Many thanks!
I went into chat simply to inquire about additional packages for a larger store. The representative was very helpful and when they didn't have the answer right away, emailed me once they had it. Great followup. In addition, this app takes care of a large number of SEO needs. I don't know of any other app that provides as much. I was even able to delete several other apps because this one does the same thing.
Developer reply ·
Thank you so much for your review. Hope all things are well on your end. We are happy that our service helps. :) Thank you as well for your support. Please do not hesitate to contact us if there is anything we could help