UPTIME Energy
United States
Reviews (6)
Extremely happy to have deployed Skio! Migration process was amazingly smooth and on time, customer portal/order management and omg the passwordless customer login - thank you.
Developer reply ·
Appreciate the review Uptime team! We're so grateful to have you as a partner :-) -Kennan
Customer support was very helpful. They showed me how to add their snippet even when the theme didn't have checkout.liquid available. They also assisted with putting limitations on shipping to non-contiguous states and locations. Very helpful.
I was willing to cope with the many technical issues. But you have neglected my support request for over a week on a very important theme launch, despite the numerous emails I've sent. You don't even have a customer service number. As a paying customer, what other options do I have to get my issues resolved? This is unacceptable. My project timeline has now been completely derailed because of ReCharge's inaction. Please please fix this now.
Great support - very responsive and helpful. A little heavy to load, so I wish it were faster, but it does everything it purposes to do and does it capably.
Developer reply ·
Thank you for your 4-star rating and for taking the time to give us your feedback. We're glad to hear that you found our support team responsive and helpful. We understand your concerns about the load time, and we appreciate your patience. While we aim to provide a seamless experience, there are times when certain factors can affect the speed of loading. We assure you that we are continually working to optimize our performance. Your feedback is valuable to us and we’ll be sure to consider these points as we work to improve. We look forward to serving you better in the future. Best regards, The Opinew Team
Easy to use interface, and support is super helpful and responsive. I highly recommend this menu app if you're looking for a better, more engaging menu than what your current theme gives you.
Very user friendly. Some of the slide transitions are hokey, but there is a wide selection of options to choose from.
