BestChat: AI Chatbot+Live Chat

Amazing app. Made everything much easier for users. Thank you for founding this app seriously.

It's overly 'smart' and a bit out of control. It promised an immediate reshipment to a customer (even committed to delivery time!) when we were offline without any consent from us or notification afterwards - this has caused a big customer frustration and related financial loss. Hi Lansei China, thank you for your honest feedback. We understand your concerns and will carefully review this issue to improve the service and avoid such situations.

perfect！！！！！！！！ Hi Regen-tech,Thank you for your feedback and support. We truly appreciate it.👍

Wow, this app is amazing! Seriously, the AI is so clever—it actually understands all my product descriptions and then gives customers these great, easy-to-read summaries with the right product links. It saves me so much time! The only thing that would make it better is a way to handle discount codes. Right now, it just makes up a fake one, like "Example10" which isn't usable. I still have to go into the backend and manually create the code "Example10" myself. If I could set up some real, working discount codes for the AI to give out, this app would be unstoppable. Hi NoxLumin, thank you for your amazing feedback! 😊 We’re glad AI smartly handles your product info. We hear your discount code idea and will consider it carefully! 💡

Hi Stockodea,Your feedback is like a sunshine on a cloudy day! ☀️

So far so good. I hope that will be updated with some capabilites in the future. Would be nice for AI to be able to create orders and checkout links. Hi Simple Card, thank you for your positive feedback! 😊 We appreciate your suggestions and will seriously consider adding new features to enhance your experience.

I have been using this app for about 3 months now. I can highly recommend this app. It has saved us so many hours of answering emails and phone calls. It learns quickly, took about 3-5 days to learn my entire site and products as well as the most commonly asked questions. Custom Plate Pros, we truly appreciate your recommendation! 🙌 Happy the app adapts fast and eases your workload. Thanks for trusting us!

Hi omnia,We value your endorsement.

easy to set up and seems to be helping so far Hi Smart Eats, thank you for your kind words! 😊 We’re glad setup was easy and the app is helping you so far.

Hi Tech Goods,Thank you for your feedback and support. We truly appreciate it.👍

Hello,SHANGMENG nails,We're thrilled with your feedback.😊

Nice application and easy to use. Would like more customization options. Dear Steve, thank you for your feedback! 😊 We're glad you find the app easy to use. We’ll definitely consider your request for more customization options.

The app gets in the way of customers using the store, way worse on mobile which is where most of my users are coming from. I get the odd message from it but from the niggly blocking of customer functionality I would assume it is increasing my bounce rate and decreasing my conversions Dear Steve, we’re sorry to hear about your experience. Thank you for the feedback! 🙏 We’ll work on addressing the mobile functionality to improve conversions.

Hi LUCIER,Thank you for the 5-star rating.

Great so far Dear Renewable Outdoors, Thank you for your great feedback! We're thrilled you're enjoying it so far. Your satisfaction is our priority! 🌟😊

wow Hey LISS | Living in Sunshine,Thank you for your feedback and support. We truly appreciate it.👍

Very nice loving it so far Hello Beutra, We truly appreciate your kind words! It’s fantastic to hear you’re having a great experience. We’re here to make it even better! ✨🤗

It seems good, I don't have any experience yet... it seems there is enough adjusting Thank you, candletown.net! We appreciate your thoughts and are glad you find it promising. We're committed to supporting you every step of the way! 💫

Wow, quite an interesting application,..I love it and will continue to use it.

BestChat: AI Chatbot+Live Chat is a customer service tool designed to enhance communication between businesses and their customers. It combines the capabilities of an AI-driven chatbot with live chat support, allowing businesses to automate responses to common queries while still providing the option for human interaction when needed.

The AI feature is surprisingly knowledgeable about my store. I'm very happy with the product and level of service overall.

The app has been very simple and accurate. Just ready to go which saves a lot of time.

This app looks very promising

So far, I am really impressed with the AI's ability to recommend my products to my customers

nice app! I lov eit

Nicht schlecht

This is great way for customers to interact without having to be constantly present! It nailed our offerings. Couldn't be happier.

Thanks

basically easy to customise all the settings, and many useful functions which enhanced AI feature, recommended for newbie

Five stars! So far so good.

So far so good! Will return after a few days of using to report back.

very good

Best Virtual Assistant for your online store

Awesome! Thanks Team!

This has helped my customers a lot and I'm glad it shows you each interaction because it helps me add more information to questions I wouldn't have thought of that my customers are asking. It's easy to use too!! I love it! so thankful <3

These apps are so fire.

As promised, here is my updated review. First, I gave them a ( 3) stars for asking me for a review without using their service. Now, is ( 1 )start due to nobody responding to any of my 2 emails I sent 3 days ago to costumer service. Costumer service is very important. If you have a service or want to gain new customers it is imperative that you respond quickly otherwise, you leave a bad impression for potential customers and users in general.

Nice app

I love it, very useful chat

I try a lot of chat app, Always looking for the best for my needs and I have tried a lot of the new AI , Most AI chat are surface level and I found them get most answer wrong when it comes to the skin care we sell on SkinCareBYSuzie.com but Best chat AI is amazing I have yet to find an AI answer that wrong or even could have been better. This has recommended our skin care perfectly it has given a perfectly correct answer when customers have asked to compare products with each other. Concerning the actual chat function with an agent they also work really well

this is the second time we try this app in about 2 years span. pros: some of the options have improved and actually work - the AI has improved as well. Cons: lack of customer service - the chat app doesn't work well still and needs much improvements especially taking over from AI on live chats (we lost many customers because of this) - there is a big gap of options in the paid subscriptions and it needs to be setup for better value. For now we will continue to try it until we find a better alternative or unless they fix these issues asap.

Really easy to use!

Really smart AI and great app. I recommend it.

測試中覺得還不錯測試中覺得還不錯測試中覺得還不錯測試中覺得還不錯

Nice app so far!

BEST

Good app so far! Loving the customisation ability.

Wow amazing it's very helpful

Semplicissima da installare. Il Bot impara a memoria tutto il sito (870 pagine) in pochi secondi. E gestisce in totale autonomia i clienti. Lasciando a me il tempo di evadere gli ordini. Cercavo proprio questo. Un Bot che facesse tutto, sponsorizzazione, risposta alle domande (anche le più complesse), marketing, follow up. E lo fa attraverso tutti i sistemi di chat più diffusi

Very well made

I love that it can recommend products from my website accurately.

Great App! very responsive and unique.

Easy to drop in and reply to people. However, the AI can be EXTREMELY slow

good

Ik gebruik de chatbot net 2 dagen en ik ben wel tevreden, hij stuurt mijn klanten naar de juiste pagina's als ze vragen hebben en indien nodig, ga ik de vragen beantwoorden.

Great ap

Genial

We are a startup company from China, and our target market is in the Middle East. Using this software has been incredibly helpful for our business. However, I noticed that Arabic is not currently available as a language option, and I hope this can be improved in future updates. Aside from that, everything else is very user-friendly, and we really enjoy using it.

I've been testing this and training it for about 24-hours and I have to say that I am blown away by how good this is. I've been looking for something like this for a while. The ability to train it using natural language (like you would train a human) is amazing.

Good

tres bien

This app seemed to be great at the beginning when i was setting up, but i dont receive any notifications when folks are on the site. The multilanguage ability also has glitches that dont allow me to properly transalte some english to french. Seemd promising at first though

Me parece muy buena aplicación, facil de configurar y de usar.

As a newly established company, we are in a crucial phase of building our brand and attracting our initial customer base, making it essential for us to manage our resources wisely while still offering outstanding service. In this context, I have found that the Best Chat AI plan, priced at a budget-friendly $10.00 per month, stands out as an excellent choice tailored to meet our specific needs. Compared to other chat companies that typically demand higher fees for similar services, this plan provides an affordable yet robust solution that enables us to integrate advanced conversational AI into our customer support strategy without stretching our financial limits. As per our recent implementation of the BestChat service, we at Velozzo Web Base Bicycle Store, have found it to be a remarkably effective solution for enhancing our online customer experience. BestChat has proven its worth by rapidly learning about our extensive inventory of bicycles, accessories, and apparel, and has successfully provided accurate and helpful responses to a wide range of customer inquiries.

working very well so far, i'll see how much I can train it up :) The UI is also good.

We just started using BestChat and so far it is very intuitive and easy to navigate.

Great apps Chat bot is a huge time saver and immediately increases customer satisfaction, I highly recommend it.

This app's a proper gem! The AI bot is a whizz – super helpful and easy to chat with. And if you need a bit more help, the support team are top-notch and always happy to lend a hand.

So far so good. Tons of features!

really helps our website

good

Great Tool, very easy to work with and easy to train.

Very good Chatbot, who learns fast and gives good answers

So far I'm finding the app very easy to use and the AI fairly refined in the process of learning and answering customers. As AI continues to evolve, businesses like mine will depend more and more on the help that it offers. As long as BestChat keeps up with the demands of the evolving business needs, they will have me as a loyal customer.

really great live chat app, everything you need and nice ui

功能非常强大，关键是免费的APP

Fantastic app, solved my customer care chat problem. I needed assistance and they were super fast. Thank you

Quite easy to use, from install to get it up and running. Had a notification problem with my iOS app but customer support was quick and a reinstall solved it.

looks good but when i install their smartbot, they don't seem to integrate together which is a bad thing, we cannot have two chats on one website. the logic should be smartbot -> human livechat. seems don't have such option on this.

It provides a complete CHAT + CRM solution, and provides various on-line messenger interfaces. More importantly, it provides the file upload function, which is quite powerful and easy to use. The current price is 0 yuan. Everyone, don't miss this opportunity.

这个在线聊天软件的用户界面设计非常直观和用户友好。我很容易找到所有需要的功能，而且整体体验非常流畅

The interface is very nice and user-friendly, and the service is attentive! It is a good plugin and I hope it can be used for a long time

Comparing many options, the ultimate choice for a chat tool, believe me, don't waste time looking for others.

Great service!

It is a very useful app. You can install the reply software on your mobile phone. You can reply to customers in time even if you are not in front of the computer. The relevant reply information can also be customized. It also includes an email reply function. Customers can also reserve email information when they are not online. , in short, it is very useful, worth recommending, worth a five-star rating.

Fast and convenient chat software.

Responsive customer support, great features, clean app that works better than the other ones I tried in the app store. And its free. Couldn't ask for more. Cheers!

The software is easy to use and the customer service is very professional.