BTA Appointment Booking App

It had been a while since I last accessed the app to make any changes. When I tried to log in today, I found that the app's configuration had changed. Rana helped me very quickly to understand how to proceed. Thank you so much!

Book That App is great for all the services we offer. Thanks to the team for helping with a glitch, it was sorted out very quickly so we lost next to no down time on the website with our bookings. Super helpful team, thank you.

Rana Waleed helped with an issue we had with book that app. He was very friendly and efficient.

Very helpful call!

The chat function has an AI assistant but it offers you a real person at any time which you get in just a minute, and they will help sort everything you need no hassle. Without their great assistance I would be helpless!

I had a major issue with a product booking and Rana truly helped me resolve it and it was very nice knowing that with BTA, we are covered. Thank you so much!!!

Been looking for an alternative for Calendly which integrates directly with Shopify and this has ticked all the boxes for my needs. When needing help, customer support has been quick an responding and implementing fixes and solutions where needed. Would recommend

Have been using BTA for a few years and very pleased with it! It meets all our needs. The best part for us is that customer service is extremely prompt if you need assistance!

Amazing customer service from Rana Waleed. I am such a dinosaur when it comes to setting up anything remotely technical. Extremely helpful and patient and waited to make sure my questions were answered properly. Thank you.

We’ve been using the app for over a year to manage our classes, and it’s made our day-to-day operations so much easier. It saves us time, improves the customer experience, and the BTA team is always responsive and quick to help. Highly recommend!

As a small business, we don’t always have much time to dedicate to the technical side of things, so having the support from the BookThatApp team whenever we need a change, an adjustment or simply have a question makes a huge difference. Sisco was amazing. I really appreciate the support!

Good

these guys are extremely helpful. try yourself and if you run into any challenges - talk to a human. in my case Rana W and Sisco C were able to answer all my questions and correct my issues. i also learned of some new funtionality i didnt even knew excisted! 10/10 would book that app again

Buena app, sobre todo el servicio al cliente en su chat, muy cordiales, con respuestas rápidas y acertivas.

The BEST customer service I have ever experienced! Every time I can't figure something out or have issues, they respond with extremely fast help. Highly recommend.

We've tried every scheduling app out there, and BTA is the only one that meets all of our needs. Excellent amount of customization and flexibility, and the customer support is very easy to get ahold of and work with for answers, troubleshooting, or feature requests. This is our 5th year using the app, and we're huge fans. Highest possible recommendation!

Easy to use app and great customer support from the team. Have used it for 5 years now and we are very happy with your service, thanks.

Really helpful support team who are open to suggestions for product development.

Nous avons demandé de l’aide pour la configuration du site et le centre d’aide a été très efficace et très rapide. Ils ont pris le temps nécessaire pour répondre à notre problématique ! Merci !

Great app with GREAT customer service. Thank you Rana!

Sisco was so helpful with the issue I was having with the app on my webpage! He knew exactly what the issue was and easily walked me through how to fix it!

Easy to use and understand. Excellent support and friendly can-do attitude. Much appreciated as am out of my depth in the technical realms!

À chaque fois que je demande de l'aide, il me réponde très rapidement et ils sont super efficaces. Excellent service à la clientèle!

Fixed some issues that happened within minutes. Very responsive and helpful staff. Rana was great.

Been using this app for 4/5 years and love it. its super easy to use and the support team are incredibly quick and helpful to resolve any issues (of which there have been few). Very much recommend this app

Perfect app for our party bookings. Has everything we need and the customer service is super helpful.

We've been very happy with Book That App. It works well, is easy to use, and has everything we need. The support has been excellent, especially Scisco. He always replies quickly, is friendly, and goes the extra mile to help whenever we have a question or run into an issue. Good app and even better customer service.

This app gets the job done, and they seem to solve issues quickly. It is very good if you have a high volume of people coming to your site, and need to hold appointment times while the customer is checking out. They have fast customer support with human agents, which is extremely helpful!

Using this app for 5+ years now and it has been a reliable and easy to use tool. Great experience with support as well where they were able to fix an issue and help with configuration steps within 5 minutes.

great app! thank you rana yo are really kind and really helpful

Great app with a lot of features. Support is incredibly responsive and helpful!

Sisco has helped me in different occations and everytime it's been super helpful and patient while helping me fixing some minor problems that I had no idea how to address. Thank you so much

We had an urgent issue where our checkout button was being blocked after a domain renewal, and Sisco C. from the support team helped identify the problem quickly and got everything working again. This is actually the second time Sisco has helped us with an issue, and both times the support was fast, clear and very helpful. The app is very useful for managing reservations, dates and availability on Shopify. For a rental business that depends on online bookings, having reliable support like this makes a big difference. Highly recommended for rental businesses using Shopify.

Rana helped me set this up. If you have any trouble just reach out to support and they'll dialed in.

Had a small issue with a price not updating and was helped straight away - problem sorted quickly many thanks to Sisco C.

Rana was so helpful! He accommodated the time I was available, fixed the issues I was having and then also showed me how to fix/prevent in the future. Thank you so much Rana!!

Rana was very fast & helpful! They looked at our store, edited the code, and fixed a random issue. Thanks!

Rana anwsered all my question and fix my calendar in less then an hour!

We have used BTA for years now and its been great. Just had a random issue today and they hopped on and fixed it very quickly, I really appreciated how fast and easy they solved my issue. Thank you Rana!

Great app and awesome support that helped me with my issue in a professional and timely matter!

Rana was an AMAZING help!!! I was nervous about explaining a complex issue over the BTA chat, but Rana was able to fix my issues almost quicker than I could type them out. There was one issue that we could not resolve through the chat, so Rana set up a Meets session so that we could share screens and resolve the remaining issues very quickly. I am beyond delighted with the BTA support team! Thanks again, Rana - you made my day so much better!!!

Really helpful and such a great tool to have on the website. The team behind the app are really quick to reply and will help you edit code on your app for you.

I’m new to this app, but my experience so far has been excellent—especially the support. It’s easy to get help through chat whenever I’m unsure how to set something up. Today I worked with Sisco, who was incredibly knowledgeable and helpful. They not only configured the app exactly how I needed it, but also took the time to explain the setup and reasoning behind it so I can manage it on my own moving forward. Thank you so much!

Sisco on the support staff really knows what she's doing! She was phenomenally helpful and sorted out my problems in no time at all!

The lady that helped me made my day. Rana Waseed

Super fast and friendly support! I got clear instructions and immediate help with my setup. Great experience, thank you for the professional assistance!

Very easy to use and tech support is great !!!!!. The tech Support all of them have been above and beyond

Support was very helpful! I was getting frustrated with my lack of app knowledge and they were very patient and assured me they could help.

I've been using this app for 2 years and it has been incredible! Whenever we are unsure about a change, they are always so quick to respond and help us in anyway possible. I highly recommend this app to anyone looking for a reliable booking system!

So far this app has been perfect for us! Rana from the support team has been an immense help with any questions we had along the way. We love the deposit feature for our bookings, and look forward to fully launching this in our shop in the coming days! Adding an update to say their support team has been great. They’re always available and willing to help us find a solution whenever we reach out.

Five stars for BTA. I’m very satisfied with the tool and the service provided. A huge thank you to Rana Waleed, who assisted me with the setup with incredible patience and kindness. It’s a pleasure to work with professionals who are so willing to help. Thanks for everything!

2026 Update Had a business impacting technical issue, which Shopify couldn’t fix. Went back to BTA & they resolved the problem. As always, great technical support & ruddy good booking system. Thanks Just Fabulous. It works so well for us to get students to book courses online with no administration intervention. Allows multiple payment options to work seamlessly with the booking. Took a little while to iron out some display options, but now it's how we like it. Great support too. Great App, get it if you need to sell courses and book online.

i dealt with sisco.c and they were very helpful with quick speedily replies, would highly recommend

This app has been incredibly helpful for my business. It’s easy to use, well-designed, and works exactly as expected. It has saved me so much time and made managing everything much smoother. The setup was simple, and the features are very practical and reliable. Customer support is also responsive and helpful whenever needed. Overall, it’s a great app that genuinely adds value. Highly recommend it to anyone looking to improve their workflow!

I have been using BTA app in Shopify for several years to manage online reservations for our tours and I have been very satisfied. I have been able to customize the app's settings to get it to do what I need and customer service and support has always been quick, helpful, and effective.

Amazing customer service and support! I asked if they could personalize a specific field to help optimize the rental experience on my website, and they not only added what I needed but exceeded all of my requests. They were super responsive every step of the way. I would absolutely recommend this app to other businesses and reservation platforms. Huge thanks to Rana and Sisco for being so helpful — truly appreciate everything!

The app is robust - a bit tricky to navigate on your own BUT the customer service is phenomenal and they will walk you through how to setup and troubleshoot to resolve your issues every time you ask!

Mr. Sisco was extremely kind and helpful. He assisted me with my website with great professionalism, explaining everything clearly and patiently. He was always available to answer my questions and find effective solutions. I highly recommend working with him.

Thanks so much to the Bookthatapp team for their excellent support, the platform is intuitive to use, and we've found whenever we need extra support the BookthatApp team are on hand quickly to help with ideas and solutions!

We use the various BTA widgets to manage the sale of classes, courses, hiring equipment and setting appointments. It's all fairly simple to set up, and if you've got any questions the support people like Sisco are very good at solving any problems.

This app was exactly what I needed! 1 event, 24 time slots. Tech support was johnny on the spot and helped me get everything setup the way I needed it. Thank you!

Genial! Me solucionaron inmediatamente un problema. Os recomiendo Me atendio Sisco. Pero siempre hay alguien amable y con ganas de ayudar

Rana was amazing! The customer services is always top tier.

The customer support team was incredibly helpful and guided me through every step. I had an issue with setting up timeslots in the app, and they helped me resolve it quickly and efficiently. Everything is now working perfectly. Highly recommend their service!

Every time I have a question or a problem that needs solving, the support team with Book That App is there in a timely manner, solves my problem, and is kind and considerate when doing so. We love the BTA team!!

We use BTA in our shopify site to manage class enrollment and events. The tutorials section in the help center is very detailed and makes the program easy to use. When I can't find what I am looking for there, the customer service team is very quick to respond with helpful advice and offers comprehensive solutions.

BookThatApp is a fantastic service that truly services all our booking needs. The customer support team is beyond fantastic and is very patient to understand the business needs. Would highly recommend it!

The customer service is amazing, they are fast and willing to help and explain every detail.

BookThatApp is worth its weight in gold for the customer service alone — truly phenomenal! Every question I had was answered quickly, clearly, and with so much care. The features themselves are powerful and intuitive, but it’s the level of support that really sets this app apart. Absolutely worth a try if you want a booking system that actually feels human behind the screen.

Für unsere Anwendung ist diese App genau richtig! Und falls man mal Probleme hat wird einem über die Chatfunktion wirklich immer schnell geholfen.

Amazing Support from Sisco! I was having trouble with some coding and getting BookThatApp to work properly on my Shopify store, and Sisco was an absolute lifesaver. He figured out the issue straight away and helped me get everything working perfectly. His support was quick, professional, and super helpful — such a great experience! Thank you so much, Sisco!

We are a smaller art studio that offers a lot of classes with online registration and have been using the app for about 4 years. This app has been perfect for what we have needed. It allows us to capture all the necessary questions we need when having clients register, it sends reminders and allows us to email a group all at once about the event. Not only do we book classes we also book private events, and this App generated a calendar we can place on our website allowing community members to see what is occurring on different days. Anytime I have had an issue their support team has quickly helped to resolve the issue and show me what I can do moving forward. I highly recommend the app.

Been using BTA for quite some time. Very easy to use, and if you ever find that you don't understand something or need to figure out a way to get something to work, the Chat function is always there and they're very responsive and helpful. Super handy and also easy for my clients to use on the website!

I have been using BookThatApp for a few months now, and it’s a great app. Aside from the app itself and the features I’ve been enjoying overall, I want to give special mention to the support team. We have several consultants using the app for bookings, which means we often have a wide range of queries that require assistance. Honestly, BookThatApp has one of the top three support teams I’ve ever worked with. They are incredibly helpful, quick to respond, and provide detailed, thoughtful support. You can really see the effort they put into helping you find a solution. Thank you so much to the BookThatApp support team, we truly appreciate both your app and your excellent service.

BookThatApp is a fantastic app – easy to use, reliable, and perfect for managing bookings. The customer service is top-notch, always quick to respond and very helpful. Highly recommend!

コロナ禍のときに、来店予約を受け付ける必要が生じて導入。「カートをスキップして予約できる」という手軽さに魅力を感じて使い始めました。 以来、3年使い続けています。 その後、無料の来店予約、有料の体験予約、複数日にわたる有料の宿泊予約と、活用の範囲が広がってきましたが、その高機能さと柔軟さがすごいなと思います。 複雑なことをやろうとすると設定はちょっと難しいのですが、奥深いアプリだと思いました。まだまだ機能を使いこなせてないような気がしています。 サポートも迅速で充実しています。

Gros point fort : le support technique d'aide (assistance client) de l'application fonctionne très bien, les réponses sont réactives et efficaces. Merci !

We love this app and it has become crucial to the running and organisation of our events business. The thing I like most is that they are quick to respond and usually fix my little issues for me quickly and efficiently leaving me to get on with the daily running of my business instead of having to become a web expert. Highly recommend

Sisco on the live chat was such a massive help, and was available immediately for my query. Thank you Sisco for your friendly and helpful manner. My query was resolved efficiently

Très réactif pour aider super hotline

Great app with a lot of functionalities, easy to integrate with Shopify shops and also support the use of services. The support has been very good as well

Es lo que buscaba para una tienda de Tours vacacionales y el soporte que brindan es de lo mejor, la recomiendo ampliamente

We have used BTA for over 3 years and it's the only booking app we have ever used. Simple to set-up and very good interface on the customer side and on the store side. Customer support is extremely responsive and any issues are quickly resolved. My one wish is that there is a way for google analytics to integrate with the app. As soon as a customer begins the booking process on the BTA side, we lose side of customer conversions.

Great app! It helps our business to customize using their app. Fast and Awesome Customer Service!

Joao was an incredible help to us when we experienced an issue with our website usability. He was clear, concise, and timely, successfully helping us solve our issue.

The App itself is very easy to set up and use. I've used other apps and this one has impressed me the most, and given me the ability to customize almost everything for our store. The BTA team is incredible to work with. I've ran into issues twice so far, that the BTA team was very quick to respond and were able to address the problems.

Fantastic support with those guys, they reply to any issues within SECONDS. Keep it up!

Great app and support very efficient

Had a bit of an issue with the app's functions, BUT the support team was efficient in addressing any problem I had! Friendly, quick, and able to not only fix my issue but also guide me in better understanding the app to avoid any future confusion. That said, my issue was a bit more in-depth than what I normally work with in the app. From creating appointments, to searching past customers, to customizing the schedule for more specific days is so convenient to control from the same app. This calendar is by far my preferred app to any other method I've used in my seven years of admin work. UPDATE: Another issue, another quick fix from the BTA support team. Well done!

I have been using BookThatApp for over 3 years and am very satisfied. Reliable and offers many options.

Support was super speedy and helpful! Would recommend!

アプリの完成度も良いが、何よりカスタマーサポートが素晴らしい。 レンスポンスと的確なアドバイスと親切さは使い続けることに十分な価値を見出せると感じます。

very good calendar app

Great App to sell my event booking

Amazing support, very quick response, professional and friendly! highly appreciated

Awesome app! Even when I come across some hiccups in connecting calendars, my own doing, the customer service team is quick to help and resolve any issues. Especially Rob B, he was so helpful and quick to help our company's needs. Thank you!

とても良いです。柔軟に拡張できます。 また、問い合わせに対する返信の速度がものすごく早いです。