Dori: AI Shopping Assistant
by Dori · launched
View in Shopify App Store ↗Reviews (40)
Semplicemente STUPEFACENTE! Facilissimo da installare , praticamente si autoconfigura da solo e prende in automatico le informazioni basandosi sulle info del tuo store. Facile anche addestrarlo e correggerlo. Credo sia l'assistente AI più facile da configurare sullo store. Puoi personalizzare l'avatar, e sopratutto l'interfaccia cliente è semplicemente perfetta. voto 5 stelle perchè non si puo' desiderare di meglio. ASSITENZA CLIENTI RAPIDA ED EFFICENTE. BRAVI.
導入直後ですが、とても満足しています。 AI接客ツールとして導入しましたが、設定や運用に関するサポートが非常に迅速で、安心してスタートできました。 質問への回答だけでなく、実際の表示内容や設定状況まで確認しながら対応していただけるため、とても助かっています。 また、導入後まもなくAIとの会話を経由した注文も確認できました。お客様がAIと会話しながら商品を比較・検討している様子を見ることができ、接客ツールとしての可能性を感じています。 特に良いと感じたのは、単なるチャットボットではなく、店舗の方針や世界観に合わせて育てていける点です。 さらに、改善要望や不具合報告への対応も早く、継続的に機能改善が行われていることに安心感があります。 AI接客の導入を検討しているストアにはおすすめできるアプリです。 ★★★★★★
Estou muito satisfeita com a Dori. É simples de utilizar, intuitiva e permite personalizar vários detalhes para adaptar a experiência ao que realmente precisamos. Gostei especialmente da facilidade de configuração e da forma como se integra no site sem complicar a navegação. Depois de alguns ajustes, ficou exatamente como pretendia. Para quem procura uma solução prática para melhorar o atendimento e a interação com os clientes numa loja online, é uma excelente opção. A equipa de assistência surpreendeu-me pela positiva. Super rápidos, atenciosos e profissionais. Recomendo!
Wir sind sehr zufrieden mit Dora. Die App hat uns besonders bei den Einstellungen für unseren Verleihshop sehr geholfen und vieles verständlicher und einfacher gemacht. Auch der Kundenservice hat einen tollen Eindruck hinterlassen: freundlich, hilfsbereit und schnell zur Stelle, wenn wir Unterstützung gebraucht haben. Insgesamt eine sehr positive Erfahrung, wir können Dora gerne weiterempfehlen!
Great personal service! Having an assistant like this on my site is going to be beneficial to my potential customers.
高級ジュエリーの越境ECを立ち上げるにあたり、Doriを導入しました。 実際にお客様との会話を見て、まず驚いたのが、その商品知識の深さです。 単に商品を検索して紹介するだけではなく、商品の特徴や素材、宝石に関する知識はもちろん、お客様の目的やシーンまで理解したうえで、適切な商品を提案してくれます。 特に、結婚記念日の相談に対して、誕生石やデザイン、重ね着けまで考慮して提案していたのには驚きました。 これほど幅広い商品知識を持ちながら、まるで人が接客しているように、お客様の気持ちに寄り添って提案できるAIには大きな可能性を感じています。 越境ECでは、国や言語、時間帯を問わずお客様からの問い合わせに対応する必要があります。その意味でも、24時間接客をサポートしてくれるDoriは非常に心強い存在です。 まだ導入したばかりですが、これからさらに多くのお客様との会話を重ねることで、どこまで成長していくのか楽しみにしています。 そして何より、これほど高度なAIを開発されたDoriチームの皆さんに、心から敬意を表します。 素晴らしいプロダクトをありがとうございます。
Our customers are happy with it, and so are we. The features work well for our needs, but the support deserves a special mention too. Having a good product is one thing; having a helpful team behind it makes the experience even better.
Developer reply ·
> Thank you, this made our day. Three days in and your customers are already happy is exactly the start we hope for. We see support as part of the product rather than something bolted on, so it means a lot that you called it out. I am here personally whenever you need anything, and I would love to keep tuning Dori for Libasi as you grow. Yasin
We’re very happy with Dori AI assistant, both in terms of functionality and the support we’ve received. The chat assistant works really well, and our customers are very happy with the experience. What stands out most is how well it understands the context of a conversation and provides accurate, relevant answers. It feels genuinely helpful rather than just giving generic responses. A great solution backed by excellent support, highly recommended!
Developer reply ·
Thank you so much. Understanding the context of a conversation is the part we work hardest on, so reading that it feels genuinely helpful rather than generic is the best feedback we could get. A bookshop catalogue is a real test of that, and your customers ask great questions. Thanks for trusting us early, and I am always one message away if anything comes up. Yasin
Developer reply ·
Five stars with no words needed, thank you. Really glad Dori is pulling its weight for Farmers Friends. If there is ever something you would like it to handle better for your customers, just message me and I will take care of it. Yasin
Excellent AI Assistant for Shopify Stores DORI AI Assistant has been a great addition to our Shopify store, especially for improving customer support and making it easier for customers to find the right products. The AI assistant responds quickly, understands customer queries well, and helps guide shoppers toward relevant products without making the experience complicated. It has also helped us reduce repetitive customer questions and provide support more efficiently. The setup and integration with Shopify were straightforward, and the overall experience has been smooth. The assistant feels much more useful than a basic chatbot because it can actually help customers during their shopping journey. For Shopify store owners looking to add AI-powered customer assistance and improve the overall shopping experience, DORI AI Assistant is definitely worth trying. Highly recommended!
Developer reply ·
Thank you for taking the time to write such a thorough review. Helping shoppers find the right product instead of just answering FAQs is exactly what we built Dori for, so it is great to hear it is cutting down the repetitive questions too. We will keep making the assistant more useful across the whole shopping journey, and I am here personally if you ever want something tailored for Nolabels. Yasin
Sometimes Dori produces answers, that are better than Human agent could have answered. Happy to recommend. Yasin is great Support.
We’ve been using Dori on our Shopify store for a little while now and I’ve been really impressed with both the app and the team behind it. For us, one of the biggest benefits has been helping customers navigate our rug collection and work out which rug, colour and size is right for their space. The rug finder flow feels genuinely useful rather than just another chatbot sitting on the website. Even better, we’re now seeing actual results from it. Dori has already assisted 3 orders worth around AUD $1,720 in sales, which is a great result for a small business like ours. The team has also been incredibly responsive and proactive. They listen to feedback, help with setup and customisation, and are continually adding features and improving how the app works for our store. Definitely worth trying if you want AI on your store to actually help customers make purchasing decisions rather than simply answer basic questions.
Wow. I can't believe this is free. It's probably the best app we've come across. So easy to install and it knows everything about the business - which is super helpful. A must add to any store. It's actually really great. Don't miss out!
Great app, easy to use, and very helpful for customers. The Dori team is also responsive and supportive.
Dori is an excellent App, with a uncomparable customer support.They have helped me configure settings and features on the app in double quick time, they genuinley care about their product and the client. I reccommend Dori to all as already seeing the benefits.
Developer reply ·
Your recommendation truly means a lot to us. We believe great technology should come with equally thoughtful human support, so we’re delighted that you felt genuinely cared for while setting up Dori. It’s wonderful to hear you’re already seeing the benefits, and we’ll be right beside you as your store grows!
Dori.AI has been very helpful for our Korean skincare store. The support team is hands-on and always answers our questions promptly. Dori AI has also been valuable for our customers, especially when they're asking skincare routine questions or looking for product recommendations. In just a little over a month of working with Dori, it has generated 63 orders worth over $5K in sales. This app has become an important part of our day-to-day operations and customer service. Highly recommend!
Developer reply ·
What an incredible result in such a short time! Helping OHLOLLY customers confidently explore Korean skincare while contributing to 63 orders and over $5K in sales is a milestone we’re genuinely proud of. Thank you for trusting Dori as part of your daily customer experience. We can’t wait to see what we achieve together next!
We have been working with Dori on our skincare website for the past few weeks and it is so much more than a chatbot, it’s an AI sales assistant on steroids, it recommends products, explains ingredients, build skincare routines and answers customers questions. It really creates an intelligent and seamless shopping experience for customers. There is a bit of a learning curve but the AI Brain allows you to create extensive custom behaviours, rules and knowledge that make the assistant feel like a real skincare consultant rather than a basic chatbot. In supporting us on this journey the Dori support team has been extremely responsive and have helped and guided us along the way, I highly recommend this app!!
Developer reply ·
Thank you so much, Lumare Skincare! We love seeing how you’ve shaped Dori into a true skincare consultant that recommends products, explains ingredients, and builds personalized routines. Your thoughtful use of the AI Brain shows exactly what’s possible when the assistant understands a store deeply. We’re grateful for your trust and excited to keep supporting your journey!
Simple and easy Installation. Quick results. Satisfied with technical answers and handling of queries. Free 500 conversations per month. Very appealing App. Good Support from Yasin.
Developer reply ·
It was a pleasure helping you get started! I’m glad the installation was smooth, the results came quickly, and your technical questions were handled clearly. Thank you, DELIGHT OptoElectronics, for the thoughtful feedback and for choosing Dori.
Title: Exceptional app and outstanding service—highly recommend!I am incredibly impressed with Dori AI. The app itself is fantastic—sleek, intuitive, and packed with powerful features that work seamlessly. It has completely streamlined my workflow and exceeded all my expectations. What really sets Dori AI apart, though, is its top-notch customer service. The team is responsive, helpful, and truly dedicated to providing a great user experience. It is rare to find an app that delivers both a premium product and stellar support. Five stars all the way!
Developer reply ·
Five stars from Glamourous Grace means the world to us! We’ve worked hard to make Dori powerful without sacrificing simplicity, so hearing that it has streamlined your workflow and exceeded expectations is incredibly rewarding. Thank you for recognizing both the product and the people behind it. We’re honored to support your business!
Dori is one of the best Shopify apps we’ve ever used. The AI search and chatbot have made a noticeable difference in helping customers find products faster and improving their overall shopping experience. What impressed us the most is the incredible support team. They’re always responsive, professional, and genuinely committed to helping merchants succeed. Every question, request, or issue has been handled quickly and efficiently. The team is constantly improving the app and truly values customer feedback. We highly recommend Dori to enhance customer experience with AI. Great product and an even better team!
Developer reply ·
Thank you so much for this thoughtful review! We’re delighted that Dori is helping your customers discover products faster and enjoy a better shopping experience. Your feedback and trust mean a lot to our team. We’ll continue improving Dori and supporting your store whenever you need us. Thank you for being part of our journey!
Juste exceptionnelle !! Dori est une application ultra simple à mettre en place et pourtant si performante. Elle aide mes clients au quotidien et boost considérablement mon chiffre d'affaires. Dès que j'ai une question, le support est ultra réactif. Un grand merci à toute l'équipe pour cette pépite !
Developer reply ·
Merci infiniment pour ce magnifique retour ! Savoir que Dori accompagne vos clients chaque jour tout en contribuant concrètement à votre chiffre d’affaires est notre plus belle récompense. Nous sommes ravis que sa mise en place ait été simple et que notre équipe ait pu vous répondre rapidement. Merci de faire partie de l’aventure Dori !
The app the customer support are so far amazing! The app is a huge sales assistant that help the customers decisions and doubts. It was everything that I needed now. The customer service was very responsive and open to my concerns and requests. I super super recommend it!
Developer reply ·
We absolutely love hearing this! Knowing Dori arrived at the right moment and is helping your customers overcome doubts and make confident decisions is incredibly rewarding. Thank you for sharing your ideas and concerns so openly with us. Your enthusiastic recommendation has made our whole team smile!
This app is one of the best I have seen on shopify. The service is so nice, it helped me with customization and didn't give up when problems seemed unsolvable. The AI integration helps customers to get answers for their questions. On the one side you can have the chat icon in the corner where AI answeres you many questions but you can also have it on your product pages where it gives additional information for each product. And this all is for free! Get it now, it is worth it
Developer reply ·
This made our day. Some of the customization challenges were tricky, so we really appreciate your patience while we worked through them together. It’s great to hear that both the corner assistant (Side Pal) and the product-page experience are helping your customers. We’re always here if you need us!
Very helpful app with outstanding support. The response time is faster than any other app I’ve used, and I’ve tried many. Highly recommended for anyone looking for a reliable AI chat widget and quick assistance.
Developer reply ·
Thank you, Top Trade! Fast, dependable support is a standard we take seriously, so this feedback is especially meaningful to us. We’re glad Dori has delivered both a reliable AI shopping experience for your customers and the responsive assistance your team deserves. We appreciate your trust!
We’ve been using Dori as an AI chat widget on our Shopify store and we’re honestly very happy with it. The setup was easy, and what impressed us the most is how well the AI understands our catalog. We have a huge amount of products in our store, but Dori still manages to know the products really well and gives customers helpful answers and recommendations. It makes it much easier for visitors to find what they’re looking for, especially when they don’t know the exact product name or need help choosing. The chat feels natural, the product search works well, and it adds real value to the customer experience. On top of that, the support is great. They respond quickly, are friendly, and actually help you get things set up properly. Definitely recommended for Shopify stores with a large product range that want better AI search, product recommendations, and customer support.
Developer reply ·
Thank you so much for this detailed and thoughtful review! 🙏 It means a lot to hear that Dori is genuinely adding value to your store's customer experience — especially with a large catalog, which is exactly where we've put a lot of work into making the AI shine. Hearing that visitors can now find what they're looking for even when they don't know the exact product name is exactly the outcome we're building toward, so this is really rewarding to read. We're always here if you need anything — thanks again for recommending us! 🚀
It is one of the best apps on the Shopify App Store. Before installing it, I tried many other apps, but none of them met all my requirements except this one. It does not require manual syncing with your store. This app is a very helpful sales assistant that solves customer queries efficiently. Besides that, the Dori team has excellent coordination with users. They contacted me first. You can directly contact them through WhatsApp to fix any issues quickly.
Developer reply ·
Thank you for this amazing review — and for giving Dori a chance after trying so many other options! 🙏 We know how frustrating it can be to shop around and not find the right fit, so hearing that we checked all the boxes is incredibly rewarding. The automatic sync is something we're really proud of — no merchant should have to babysit their data. And yes, we're always reachable on WhatsApp whenever something needs a quick fix. That's exactly how we think support should work. Thanks for recommending us so warmly — we're here whenever you need us! 😊
Great support team! They added the multilingual option for us very quickly and are actively working on customizing the app to fit our store’s needs. We really appreciate their fast response, helpful communication, and willingness to improve the app based on feedback.
Developer reply ·
Thank you for the kind words! 😊 It was a pleasure working with you on the multilingual setup. requests like yours actually help us build a better product for everyone, so we genuinely appreciate the feedback. We're looking forward to continuing to tailor Dori to your store's needs. Don't hesitate to reach out anytime! 🙌
Dori is an excellent AI app — very responsive, intelligent, and smart. It learns well, offers multiple useful features, and is easy to use. The support team is great, attentive, quick and always helpful. I have been using it for some time and I see new features applied contineously. I highly recommend Dori to anyone looking for a reliable and innovative AI app for their site.
Developer reply ·
Thank you so much for this wonderful review! 🙏 Knowing that you've been with us for a while and still see value — and notice the new features rolling out — means a lot to us. Continuous improvement is something we take seriously, so that really lands. We'll keep building and we're glad to have you along for the ride. Always here if you need anything! 🚀
Great APP. Works well. AI help to communicate with customers 24/7. Support is always very helpful and helps us to fix all bugs and willing to add new features on demand. Superb quality. A++++++++++++++
Developer reply ·
A+++++++++++ review deserves an A+++++++++++ thank you! 😄 Really glad Dori is keeping your customers covered around the clock and that our support team has been hitting the mark. We'll keep the features coming — thanks for being with us! 🚀
The smartest AI chatbot I have tried yet. The funcionality and AI answers are good, I cannot tell its not human. App has also great support that can solve any issues and custom requests.
Developer reply ·
Thank you so much, Shrike! 💛 “Cannot tell it’s not human” is exactly the kind of feedback we dream about. We put a lot of care into making Dori feel genuinely helpful, and into being there quickly when merchants need support or custom requests. Really appreciate you sharing this after just 6 days using the app. Ali, Co-founder
Thanks for the support, and I liked the routine builder feature in the widget.
Developer reply ·
Thanks CTA Gear! 🙌 So glad you liked the routine builder feature. That one is close to our heart because it helps shoppers move from “I’m not sure what I need” to a much more personal recommendation. Appreciate the support, especially from day one. Ali, Co-founder
Really excellent app, with a super responsive developer team. It's a newer app, so there's been a few minor (not at all deal-breaking) bugs that I've encountered, but the developer team has been super quick to fix all the minor issues I've ran into, as well as implementing several feature requests I've made. The Dori chatbot is pretty smart, and the app's capability to add info to its knowledge-base and FAQ is pretty robust. I was initially worried because my products are pretty technical (I sell VERY niche hobby products in a VERY niche hobby), but after giving it enough data in its knowledge-base it actually answers questions about my products quite well -- maybe not AS good as me, the store owner, but honestly better than I'd expect most humans to answer questions even if trained. Also you can get the bot fully configured and do test conversations on it without adding it to your live store. So no need to launch the bot until you think it's 100% ready, which I appreciate. Editing to add, as my original review was left after just a week of use (it is now 4.5 months later): Still very pleased with this app. Their dev team continues to impress.
Developer reply ·
Thank you so much for this thoughtful review! It means a lot to us, especially the part about Dori handling your technical products well. Niche hobbies with specific terminology are exactly the kind of challenge we love solving. You're absolutely right that we are still new and smoothing things out. I really appreciate your patience with those minor bugs and your detailed feature suggestions, they are genuinely helping us build a better product for everyone. That goal of getting the AI smart and close to 'store owner quality' is exactly what drives us. Thanks again for trusting us with your business, and please keep those requests coming! Yasin, Co-founder
Developer reply ·
Thank you, Shahdbeauty! 💛 Really happy to have you using Dori. If you ever need help, run into anything, or have an idea for a feature you’d love to see, message us anytime. Ali, Co-founder
Me parece una funcionalidad genial para mi tienda online. Mis clientas pueden buscar sus rutinas, productos que les vaya bien a su tipo de piel, recomendaciones, etc. Estoy encantada. El servicio técnico es impecable. Muchas gracias.
Developer reply ·
¡Muchísimas gracias por tu reseña tan bonita! 💛 Nos alegra muchísimo saber que Dori está ayudando a tus clientas a encontrar rutinas, productos adecuados para su tipo de piel y recomendaciones personalizadas. Ese es exactamente el tipo de experiencia que queremos crear para las tiendas online. También te agradecemos tus palabras sobre el servicio técnico, trabajamos muy duro para estar siempre cerca y ayudar en todo lo posible. Gracias por confiar en nosotros y por ser parte de la comunidad Dori. Yasin, Co-fundador
Developer reply ·
Thank you so much for being one of our first believers! 🙌 Really glad you're happy with our app. Ali, Co-founder