Early Bird: Preorder & Restock

5 preorders a month sounded like 5 items that can be preordered. It was unclear that it was 5 orders per variant and I launched a campaign that was cut off almost immediately by the usage being exceeded on the free plan. I was then forced to upgrade to a monthly subscription to keep traffic flowing.

Love this app, works smoothly and has everything I need. Highly recommend!

Fantastic app and very attentive developers. We previously used a different app for pre-orders, but Early Bird is by far easier to use, more intuitive and integrates natively in our store theme. I will keep this on our store regardless of items on pre-order, as it also allows us to work ahead for purchase orders, so we can cut out a lot of manual stock-management. The developers helped me with theme integration issues within less than 24hrs every time I reached out. Very happy with this find.

good

Super happy with how easy and intuitive this app was to set up. Finding an app that only applied the notify when back in stock to select products was key, and this was so easy to implement and manage. We ran into an a user issue on our theme, however customer support replied within 24 hours and helped us launch it seamless with no steps needed on our end. Great app!

App is good, support crew even better :)

Works as promised, created good income during the time we awaited restock of our products again. Would highly recommend this Shopify app.

An excellent app that enables us to continue selling whilst we're waiting for more stock! It is 10/10

Customer service is excellent, but the app does not work with other upsell apps we typically use and does not push through to our warehouse as we wish it would. Definitely works and is user-friendly, just doesn't fully fit our needs.

So far so good, haven't used it in real world experience yet though!

Very app Useful and easy to manage, highly recommend

Excellent product and EXCELLENT customer service! The founder went above and beyond to answer my questions and help me find a custom solution. Highly recommend!

Excellent, just what we needed.

great and very easy to use

Josiah has been wonderful to work with and is super helpful! Great app! They go above and beyond providing information along with videos to better help you understand how everything works.

I tried 3 other preorder apps before finally finding Early Bird. I LOVE that there is a FREE plan available for those of us with minimal/low preorders. Josiah was incredibly helpful. He reached out to us personally (using our names) and was prompt with his responses. Through email help with Josiah, I was easily able to get the app working and set up on our website within a very short period of time. He checked in a short time later to make sure everything was working still. Customer service/tech support was A+! Would highly recommend!

Really lovely Team, very helpful and great app

The team went out of their way to assist us and helped resolve our issue very quickly. Thanks again!

Super functional and easy to use. Would recommend for pre-orders and their support team is very responsive!

Amazing customer support. The app has been so helpful in getting my fashion business off the ground and managing pre-orders Grateful!

Early Bird was easy to install and set up. I had a question, which was answered quickly though chat by a real person. I'm running my first preorder campaign with it now and it's working flawlessly.

Great customer service! They were so helpful in helping me figure out how to set up pre-order sales for a book release and even helped me customize the checkout. Highlight reccomend this app.

We absolute adore using Early Bird, it is so user friendly. The support team behind the app is so fast to respond, and communication is their strength. Having this installed in our store has helped us navigate the tariffs and bring in revenue prior to items arrival. Truly so appreciative to have such an affective and efficient app attached to our business. Highly recommend to ensure your store keeps scaling.

I have really liked this app. It's simple to use and works really well. Even better, I'm not constantly badgered with upsell/cross sell emails. When I needed help, their team helped me quickly. I initially hesitated because the app doesn't have a lot of reviews, but after trying a few of the more popular apps and not liking their functionality, I decided to give this one a try (and i'm glad i did). I would highly recommend giving this app a try.

I had to set up a store with pre-orders really quickly and the process was ridiculously easy (even for someone brand new to Shopify). We've run over $20k pre-orders through it so far and its gone without a hitch. Really pleased with the campaign configuration which was easy to understand, and they nicely guide you through the entire setup process. Great work to the team.

Great features for our situation and can't fault the team at Early Bird one bit. They're super responsive to questions and always willing to help out

The team have built one of the best pre-order apps in the biz. We've been using for quite some time. Have run over $100k in orders through it. Our favourite parts - ease of managing discounted product, ability to find scheduled orders and unfulfilled orders via pre-order app view, ability to adjust campaign mid flight and update customers easily if needed, great UX / UI on the product page, ability to add more products mid campaign without having to make new campaigns, ability to clone a campaign to save time, great help files if needed, ability to work around B2B sales and duplicate skus for pre-order so they don't show up in wholesale... Plus just general overall great service and great price. Congrats team and keep up the great work.

simple and user friendly!

Works perfectly. We were awaiting a shipment of products and the Early Bird app ensured we could effectively manage stock, customer expectations and orders seamlessly, saving us $1000s in potentially lost revenue. In addition, the customer service was absolutely fantastic, with the team being super responsive and able to help us immediately, even recoding our website slightly to enable certain tweaks we wanted to make. The ONLY downside is not a problem with the app but a problem with Shopify itself - a customer doesn't find out that they are placing a back order unless current stock is zero, so if there is 1 item left but the customer orders 2 or more, it goes through as a regular order without the back-order tag. Again, this is not a flaw of this app, all apps in this category will have this same limitation. Just including it here for transparency.

Having a great experience with early bird. I had some confusion on a preorder campaign and Jay got it fixed right away!!

I'm new to Shopify and was looking for a simple, efficient way to manage backorders in my online store. Early Bird came highly recommended by a ton of people, so I got the app and started playing around. I wasn't sure I set up my pre-order campaigns and backorders correctly in my theme, so I reached out for help. I was surprised and delighted that one of the co-founders and developers of the app responded and was able to quickly correct the parts I messed up! Awesome app and wonderful customer service. Highly recommend!

I use the back in stock and preorder sections of this app every week, I recommend my customers to click "notify" on items that i've sold out of to indicate where i should spend my money ordering. Excellent value, very happy with the performance i'm experiencing.

Quite easy to setup. Support was excellent thank you!

Works as it's supposed to and the customer support was great! I'm happy I found Earlybird for my Pre-order Campaign :)

Great app, and probably the best customer service from an app representative that we have ever had. Jay got everything we wanted up and running super quickly and was amazingly helpful.

Fantastic app for back in stock notifications to customers, as well as managing pre-orders and back-orders! The customer service team is also incredibly helpful and knowledgable. Highly recommend!!

Excellent app with even better support!! Jay was awesome!!!

Fairly easy to set up, worked as expected. Sounds trivial, but that's a huge deal in todays vast ecosystem of 'apps' and add-ons. The support has been spot on, attentive, and incredibly helpful. We've only been using the solution for a brief period of time, but anticipate making this an integral part of our future product launch strategies.

Early bird has worked great for our two online stores - as we both make to order, and hold stock, we needed a way to show the customer what was "made to order" and available for immediate shipping, which Early Bird does perfectly. Super grateful for the quick responses and problem solving from the team!!

Early Bird fitted the use case I had perfectly. It can handle out of stock requests but more importantly for us, it allowed me to target individual products and create campaigns to build pre sales. I had full control over how this worked and the customer support is second to none. We have been using Shopify and associated apps for 6 years now and Early Bird have been one of the best to date. Highly Recommend.

The best and easiest to navigate for those looking for a pre-order system. I am a small fashion label based in Brisbane Australia, it was so exciting to see a fellow Brisbane business! So beyond grateful the the fantastic customer service that came alongside downloading Early Bird, they helped me integrate it into my store and answered any and all questions I had. They went above and beyond! Could not recommend a better download!!!

Brilliant app, easy to use, and the customer service is above and beyond. The sales were instant from the first day we started our first campaign. Three campaigns in and the sales have been great We have had zero negative feedback from any of our customers, so they've also found it clear and simple to use. I'm very excited to see what we can achieve going forward with this app, in terms of back in stock notifications and preorders. Wish I'd found it sooner.

Excellent - finally something that works with bundles!!! And the customer service is out of this world, so helpful and thorough.

It will let the customer purchase into zero and negative amounts without indicating that any purchase of an item when the inventory goes from zero or below will be a backorder. Basically, if a product has an inventory of 1 it will allow the customer to purchase 4, in a single order, without indicating that 3 will be a backorder. The customer is left unaware that 3 items are not in stock, and we the merchants are stuck dealing with this. They require you to check "continue selling when out of stock" to enable the backorder function but did not take into account going zero or below in inventory on a single purchase. Not to mention Google lists your products in stock when inventory is zero or below because of the "continue selling when out of stock" requirement to use the backorder function.

This app is almost perfect... was easy to install, has great functions for setting up pre-orders and back in stock notifications and the support team is super responsive. However, the only way for customers to place pre-orders is through our website - there is no straightforward way to take phone or in-person pre-orders and all pre-orders must be paid for using credit card (gift cards are blocked and debit cards are not a payment option through our website). The app does not work with the order creation tools in Shopify admin nor does it work with Shopify POS. As a result, we've had customers annoyed as they don't understand how we are not able to take their phone or in-person pre-orders. To be fair, the Early Bird developers say these are Shopify system limitations. So, Shopify, if you are listening: stores that have both online and in-store sales channels need to be able to serve their customers properly. Limiting apps like this is very frustrating, since it is clear that many Shopify customers use the POS app alongside the web tools.

Jay and Josiah have been phenomenal to work with since we started using EarlyBird! From day one, their support has been next-level. Jay reached out personally to ensure I was set up for success, offering guidance that made onboarding effortless. He helped me with a whole bunch of unrelated tasks as well. Honestly A+++++ service. The app itself is intuitive and easy to navigate, but it’s the team’s thoughtfulness and attention to detail that truly stand out. They’ve been incredibly responsive to any questions I’ve had, making the whole experience smooth and stress-free. This is sooo valuable when you are establishing a business and PALMA are super grateful.

Impressive in its simplicity and functionality. Wish it were more affordable. We're just starting out and the profit margins on our products would require us to sell 20-30 products before we break even. But if you have a store that's already selling well, this is a great product to go with.

Early Bird is so wonderful and has been extremely supportive! They help us to solve the problems right away with speedy reply. Really appreciate their efforts!

Josiah and his team have gone above & beyond since I downloaded the app for pre-orders for my new cap product! Josiah emailed me as soon as I got the app to ask if I needed any help getting started - he even set up my whole first pre-order for me and videoed it so that I could see exactly how it all worked! These guys are super helpful, thoughtful and the app is simple, easy to use and to understand! So grateful to have this app for my Shopify now and highly recommend! They are quick at responding for any technical support and made my first pre-order a breeze. Love that it also is free to a certain extent - especially when you're just a small business owner trying to make ends meet.

Service was incredible and they helped me every step of the way above and beyond. The app works perfectly for what I needed.

We've recently started using Early Bird for our store, and it’s already proving to be a game-changer! The support team has been incredibly responsive and helpful, and the results we've seen so far are more than paying for the app itself. Looking forward to sharing a more detailed review as we explore everything it offers. But even at this stage, it’s clear that Early Bird is quickly becoming an essential part of our workflow.

We’ve found the Early Bird: Preorder & Restock app to be extremely helpful for our store. It’s easy to use and set up on individual items, and the customisation options allowed us to design it perfectly to match our site. The app functions seamlessly, and the support team is fantastic. Josiah, in particular, went above and beyond to assist us, offering quick responses and helping us find the best possible way to make the app work for our specific needs. Highly recommend!

I’ve been using the Early Bird app, and it has been a game-changer for my business! Allowing customers to place orders by just paying a $19 deposit has significantly boosted my conversion rates. It’s a great way to reduce customer risk, making them feel more comfortable with their purchases, and in turn, has helped build trust in my brand. The seamless integration and functionality make it incredibly easy to manage pre-orders. Highly recommend this app to anyone looking to improve their sales strategy and customer experience! Plus the founders are the best! They personally make sure that the app works perfectly fine. Josiah was someone who you'll feel comfortable to discuss all the problems with your store and he makes sure all the problems get resolved. UI/UX: 10/10 Customer Support: 100/10 Usability 10/10

The app provides all the features I expected, and Jay at support has been incredibly responsive and shows great professionalism.

Early Bird saved the day! Highly recommend. Easy to install, no coding needed. We were in a tough spot with a delayed shipment right before one of our busiest sales days. We had run out of stock of our most popular upsell, which could have made us lose sales. Setting up Early Bird was quick and simple, especially with the support team's help. We managed to recover over $100K+ in sales over which kept our customers happy and accountant happy. Best of all, Early Bird doesn’t charge a commission on sales, unlike other apps in this category. Highly recommend it.

We've been using the Pre Order and Restock app on Shopify, and it has been an invaluable tool for our business! The app is incredibly handy, allowing us to manage pre-orders and restocks seamlessly. It has significantly improved our inventory management and customer satisfaction. Highly recommend this app to any Shopify store looking to streamline their operations and enhance the shopping experience for their customers!

Love this App! The Early Bird team have made the onboarding super easy and have provided the best training for my team via loom to easily work through campaigns. Easy ROI with $6k in our first week campaign :) 10/10 for me!