MPM Hobbies
United States
Reviews (20)
Really liked Alex...helpful and knowledgeable. Overall good experience so far.
Lilian is AWESOME!!! Great customer service ethic, very knowledgeable and eager to help. I'd give 6 stars if I could.
Rebeka was AWESOME. She not only fixed my issue but also saved me money. If all their customer service is like her then Rapid Search is a very trustworthy company. Great experience worth all stars.
OLIVIA IS AWESOME!!!! Very patient and professional. I would give her a raise if she worked for me. Great experience.
Charged without justification and inquired numerous times without explanation. Requested invoice or proof of bill and was never provided. We had to block their attempts to withdrawal from our bank. Requested numerous times to provide account information for the Affirm gateway and no information could be given even though an account was set up in our name meanwhile charges were being accumulated. Help has never been forthcoming and all we have received is the runaround. Our Shop sales channel is suspended and when we finally just gave up and agreed to pay the debt, we still have no information about, they will not collect the payment. HORRIBLE accountability resulting in lost revenue with no hope to rectify the matter. Getting to the point of seeking legal advice in hopes of finally getting access to "our" Affirm account and maybe some form of an invoice. We have been dealing with this for well over a year to no avail.
Tristan is awesome
Developer reply ·
Dear MPM Hobbies, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support@tech-arms.io
June is awesome. Very knowledgeable and professional.
It will let the customer purchase into zero and negative amounts without indicating that any purchase of an item when the inventory goes from zero or below will be a backorder. Basically, if a product has an inventory of 1 it will allow the customer to purchase 4, in a single order, without indicating that 3 will be a backorder. The customer is left unaware that 3 items are not in stock, and we the merchants are stuck dealing with this. They require you to check "continue selling when out of stock" to enable the backorder function but did not take into account going zero or below in inventory on a single purchase. Not to mention Google lists your products in stock when inventory is zero or below because of the "continue selling when out of stock" requirement to use the backorder function.
Developer reply ·
Hi there, Josiah here. We appreciate your feedback and the conversation we've had with you directly. Thanks again for bringing this to our attention and sorry about the frustration you've had to go through! We hope this one issue isn't representative of your whole experience with our app. For other merchants reading this, the ability to sell beyond available inventory is a Shopify platform behaviour tied to the "Continue selling when out of stock" setting, which is required for back-orders. Unfortunately, Shopify doesn’t natively provide a way to automatically alert customers when they add to cart or at checkout when part of their order will be back-ordered. That said, we recognize this isn’t an ideal customer experience, so we've immediately researched potential workarounds and put together a help centre article. One of the most straightforward workarounds is many Shopify themes have built-in stock counters that can help set some expectations for customers about the available inventory before they place an order. We're more than happy to help enable this for their store when they are ready. - Josiah
Does what I need it to do. So far very pleased with it.
Developer reply ·
Thank you for the kind review. If you need any assistance do not hesitate to reach us :) -Aldo-
I cancelled my yearly subscription with the majority of months left and have yet to receive a refund. My advice is do not opt for the yearly subscription.
Developer reply ·
Thank you MPM Hobbies, for leaving us such a great review. We are glad that you loved our services. The team here at CedCommerce always strives to deliver the best by going above and beyond. Thanks & Regards. Team Cedcommerce!!
Andrian is awesome. Very professional, knowledgeable and courteous. My issue was corrected very quickly and I highly recommend you download this app if you are looking for a countdown timer.
Developer reply ·
Thanks for taking the time to share your experience! We’re always here if you need us again. Best regards, The GoodApps Team.
Dhana LogBase is AWESOME!!!! Very professional, courteous and knowledgeable. HIGHLY recommend this app based upon his help alone. Although I am new to the app I am finding that is suits my needs and have no problem subscribing. Good investment overall.
Developer reply ·
We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.
Wendy is AWESOME!!! Very helpful and very professional. Highly recommend this app especially for those who are SEO ignorant like me. It makes it easy.
Had an issue with the app not working as advertised but Liubava fixed it. Very professional and courteous. Highly recommend this app. Two thumbs up!
Developer reply ·
Your feedback truly means a lot. We're happy you're enjoying the app and its features! Our support team works hard to help merchants Best regards, Kaktus Team.
Tony is freakin awesome. very quick to help and did not waste my time. customer service for this app is top notch and I definitely recommend. professional and courteous.
Great customer service. Very fast and helpful. Jasmine did not waste my time and was very professional and courteous
Customer support is amazing!! They address your concerns and resolve them quicker than any other app I have.
Developer reply ·
Hi MPM Hobbies Thanks a ton for writing us this awesome review! We're happy to know that your motivating words are addressed to us. 🤗 If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com. Best regards, Mia BON team
Facebook will not allow me to publish my store and only gives vague reasons why. They also keep disabling my account for violating policy when I haven't used anything on their site but the business tools. This experience has been a total pain in the neck and definitely not worth it. ***NEW*** I can’t get help because FB is blocking my access to contact them. Here is the message ***Your account has been disabled You can't use Facebook because your account, or activity on it, didn't follow our Community Standards. We have already reviewed this decision and it can't be reversed. To learn more about the reasons we disable accounts visit the Community Standards.*** The main issue I have is that I haven’t done anything with the personal account. I HAVE NOT sent friend requests, messaged anyone or even put uploaded anything to my personal account. As far as my business listings, all I have done what filled out information and continued to set account up. I HAVEN’T VIOLATED ANY COMMUNITY STANDARDS.. This has to be an oversight, mistake or confusion but FB wont hear of it.
Developer reply ·
Hi there! Paola here with Shopify! Thank you for taking the time to leave us your feedback in regards to your experience. I completely understand how it can be frustrating to have your Facebook accounts disabled. While I would love to help you get your store approved, Shopify does not have a hand in determining your store's eligibility when it comes to the Facebook assets. The review and approval is entirely up to Facebook and they do not share any further details with us on why they have disabled an account. With that being said, I will be reaching out to you shortly with more details that can be helpful and how to contact Facebook for a review. I look forward to chatting with you! Paola | Shopify Support
HORRIBLE EXPERIENCE!! Pinterest denies my merchant account due to incomplete and/or plagiarized information but will not tell me specifically what that means or how to fix it. Getting help is like pulling teeth especially when I have rechecked and check again to make sure all info is complete and I am clueless as to plagiarized accusation. I own a reputable business with stores on the big three sites and never had issues such as this.
