Emotive: SMS Marketing

The integration was super easy. The best part about the Emotive is the customer experience managers. They are invested in the growth of not only my SMS list but of my brand overall. The one-on-one help is invaluable for small businesses.

As a person new to using SMS marketing I wasn’t sure what to look for. Emotive knows what they are doing to help small businesses, they are a full service provider, organized, helpful with strategy and listen to my requests. I recommend this team.

emotive has brought a personalized customer centric experience to our customers and has helped us to engage our customer base and boost our sales in the process. We have a measurable increase in customer engagement and in revenue since we began working with emotive.

There are SMS platforms that send broadcast messages (a la email blasts), and then there are Conversational Messaging apps like Emotive. It has changed our business and provides a consistent 35X ROI! Create new connections with your shoppers, and take your revenue to new heights. We love Emotive!

Emotive is great if you're looking to really hone in on SMS. They have all the features built out to get high ROI from your messages, and the support team to help you do so. That's all you can ask for in an SMS platform imo. The monthly bill can get pricey if you're not conscious about how many credits you're sending each time, but that's with any SMS service.

It was great working with Emotive. 10/10 for their sales pitch, and 10/10 for their customer support. I've worked with competitor SMS marketing software before but no one can beat Emotive's customer support experience. Overall when it comes to numbers, SMS marketing has been the big thing for us in 2024, and Emotive's popup and pixel surely helped a great deal in that. They actually care about your growth. Thanks for this amazing feedback, Mandujour team! We're glad to hear that our sales pitch and customer support made such a positive impression, especially compared to our competitors. Awesome to know that SMS marketing with us has been a game-changer for you in 2024, and we're glad our popup and pixel features have contributed to your success. We're always here to support your growth and can't wait to see what’s next for your brand! 🚀

Emotive is a great introduction to sms/mobile marketing. Very hands-on and invested in growing your business and connecting with your customers. Highly recommended. Thanks so much for your recommendation. We're glad to hear that Emotive has been a great introduction to SMS marketing for your business. It's our goal to help brands like yours to grow and strengthen your connection with your customers, and we're happy to be a part of your success. 😊

Emotive has been instrumental in increasing my bottom line at glo luxury oils. Initially, I was hesitant to invest $200+/mo but after the first SMS campaign, the ROI was 5x and it keeps increasing to my surprise each and every time I use it. The support team, Nikki and JC have been so helpful in creating campaigns and segments for me during busy seasons. The set up was a breeze as they held my hand through the entire process. After over a year of working with Emotive, I will continue to recommend this company! Thank you so much for sharing your experience. We're really happy that Emotive has played a key role in boosting your ROI and continues to exceed your expectations. Nikki and JC will be so happy to hear about your kind words. Also proud to support you through busy seasons, and it’s great to know the setup was seamless. We appreciate your trust over the past year and look forward to continuing to help your business grow!

We love Emotive! Our customers are engaged and love receiving discount codes and keeping updated as to the sales and events we offer and tracking for their orders and so much more! Its easy to learn and is a big part of our business! Staff is great and will help you with every step! Thank you so much for this awesome feedback, Ulla-La Boutique. We're glad Emotive is keeping your customers engaged and helping your business grow. Always great to hear merchants finding it easy to use and that our team has been helpful. 😊

We have had emotive for About 4 months now. The product works great and the support is amazing Thank you for this. 😊 We're so happy to hear that Emotive has been working great for you and that our support team has made a positive impact. Thanks for choosing Emotive. 🙌

We have been partnering with Emotive for our SMS marketing needs for several years now, and our experience has been nothing short of exceptional. Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with minimal effort required on our end. Their platform works efficiently in the background, allowing us to focus on other aspects of our business while they handle our SMS campaigns with precision. The ease of management and the outstanding support from their team have made our collaboration smooth and productive. I highly recommend Emotive for anyone looking for a dependable and efficient SMS marketing solution. They have consistently delivered great results for us, making them an invaluable part of our marketing efforts. Wooow! Thank you so much for this amazing feedback. We're glad to hear that Emotive has been an exceptional partner for your SMS marketing over the years. It’s wonderful to know our platform has seamlessly integrated into your strategy, allowing you to focus on what you do best. We’re grateful for your trust in us and are here to keep delivering results. Thanks again for the high recommendation. 🙌

Emotive has been great at working with us to ensure we are happy with the results. JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas. We highly recommend emotive for sms marketing. Thanks so much for this wonderful feedback. 😊 We're delighted to hear that you've had a great experience with Emotive and that JC has been so hands-on with your SMS marketing. We’ll make sure to pass along your kind words to him. 👏 We’re here to keep the momentum going. Thanks for recommending us! ✨

We couldn't be happier with the services provided by Emotive! Their SMS platform is user-friendly and incredibly effective for our marketing campaigns. Jun and Nikki have been fantastic to work with; anytime we need assistance, they are quick to provide updates. Our SMS campaigns have proven to be an excellent way to reach our customers quickly and effectively. Highly recommended for any business looking to enhance their SMS marketing strategy! Wow. Thank you so much for this amazing feedback. 😊 We're happy to hear that Emotive has been a game-changer for your SMS marketing. We'll definitely share your kind words with Jun and Nikki—they’ll be so happy to hear it! 🙌 We’re here to support your continued success. Thanks again for the love. 💙

Highly recommend working with emotive! They helped grow my SMS subscriber list and increase conversion through SMS marketing! They have a very hands-on approach and assign you a member of their team to remain in touch with and depend on. Overall great experience and look forward to continue working with them. Thanks so much for this feedback. 😊 We're so glad to hear that we've been able to help grow your SMS subscriber list and increase conversions. Our Emotive Team always aims for a hands-on approach, and it's great to know you’ve found it valuable. We're excited to continue working together and achieve even more success.

We have been using Emotive for our SMS campaigns for over two years. They are a great company to work with and their customer service is fantastic. The platform is always reliable, and the customer service reps are always helping with suggestions on how to improve campaign performance (they are also very easy to reach). Their analytics are easy to follow and show exactly how each campaign is doing. We are a large company that sends over 100 SMS message a month, and have always had great results. Would definitely recommend Emotive to anyone who wants to increase their SMS campaign ROI. Thanks so much for your kind words and for being with us for over 2 years, UHS Hardware team. 😊 We're happy to hear that you've found our platform reliable and our customer service fantastic. Great to know that our suggestions have helped improve your campaign performance. We really love working with you and are glad to see your campaigns achieving great results.

Great customer support. Always there to hop on a call or send ideas to help grow our brand. Wow. We're grateful for this validation and so happy to hear you appreciate our Emotive team. Thanks for the feedback. 😊

We tried out several smaller platforms and and one larger SMS service before finding Emotive (somehow). It's been great so far. The platform is built out with every feature in mind, and the customer success team is a huge perk. The sales team was also very knowledgable and helpful with the onboarding. Our revenue from SMS has gone up literally 15x since switching from that larger platform to Emotive. Highly recommend If you're a small brand looking to scale up your SMS. It's worth the investment in my eyes Hi, BHAKTA Spirits. Mariel here from Emotive. Helping brands scale by leveraging our platform and team is at the heart of what we do, and we're happy we can help you achieve that. We appreciate this genuine feedback. Can't wait to see your continued success with us. 😊

Emotive is absolutely the best SMS platform that there is. I have tried basically all of them and this has been my favorite. Two-way messaging was essential and their UI is fantastic. Also, they have a great CS team that is always there to help me. I can customize the workflows easily and it integrates so well with Shopify. Hey, SAMi. Thanks for this awesome feedback! 😊 We're thrilled to hear that our two-way messaging, UI, and customer service team have made a positive impact. It's great to know that our platform and Shopify integration work seamlessly for you. Thanks for being a part of Emotive!

Great customer support and customization. Their team helps with creative and copy, which is extremely helpful for lean teams. They are very accessible as well. Hi, Trina! Thanks for the great feedback! 😊 We're so happy that our customer support and customization meet your needs. It's wonderful to know our help with creative and copy is beneficial for lean teams. We're always here for you.

Emotive's onboarding experience is second to none. They took the time to understand our specific business goals and tailored their training accordingly. Their support team goes above and beyond, offering creative solutions and always being available to answer our questions. Thanks for the awesome feedback! We're glad to hear that our onboarding experience and support team have been so helpful. Tailoring our training to NinjAthlete's goals and offering creative solutions is what we strive for. We appreciate your kind words and are always here when you need us. Thanks for being part of Emotive. 😊

The Emotive team is on top of it. Very responsive and follow up quickly. Easy to use and effective. Thanks for this great feedback! We're glad to hear that you find our team responsive and the platform easy to use and effective. Thanks for choosing Emotive! 😊

We've been with Emotive for a couple of years now and have had a fantastic experience. Service is exceptional. Stuart and JC Fajardo is always checking in to ensure we have everything we need, and providing valuable support throughout our time with them. Hey! Thanks for this wonderful feedback! 😊 We're delighted to hear you've had a fantastic experience with Emotive over the years. It's great to know that Stuart and JC have been providing valuable support and checking in to ensure you have everything you need. We appreciate your continued trust in us.

Words can’t describe the sheer happiness I experienced working with MJ and Maris of Emotive. I was on the fence as a small business owner in moving forward with SMS Marketing for my online store because there were so many options and so who can you trust. I am so happy that I fell into the hands of MJ and Maris of Emotive because they walked me through, step by step, the process technically and conceptually. In less than 1 week of onboarding I saw more than a 10x return on initial spend budget! As soon as I thought it could not get any better, my success manager with Emotive just added to the assurance of continued growth with a detailed action plan, guidance and strategies. This company and trusted staff is a game changer! Hi, Psalms Gourmet Brittle. Thanks for sharing your incredible experience! We're thrilled to hear that MJ and Maris guided you so well through the process and that you saw such a fantastic return in just one week. Our team is dedicated to ensuring your continued growth, and it's great to know we could provide the support and strategies you needed. Thanks for choosing Emotive and for your kind words. 😊

I have been working with Emotive for a few years by now. Tried a different company but the results were not good and the customer service was bad. Decided to go back to Emotive and have been working with Ian. She is a very responsible, creative, responsive, and reliable person to work with. Results are good and will continue to work with her and Emotive as long as the results are there and sales improve. Hey, Verdant Lyfe! Thanks for your feedback. We're glad to have you back and happy to hear that Ian has been so responsible, creative, and reliable. Great to know that you're seeing good results with us. We're here to support you and help improve your sales. Thanks for sticking with Emotive! 😊

The customer service is great. They helped me get all the important things set up during the trial period. They were willing to accommodate for my seasonal business and gave me a discount and support even though I wasn't able to sign a year contract. It is easy to set up flows to reach customers with relevant messages. It integrates well with Shopify. Hi, QuikCamo. Thanks for this great feedback! We're happy to hear our Emotive team helped you get set up during the trial period and accommodated your seasonal business needs. Glad to know you find it easy to set up flows and that our integration with Shopify works well for you. Thanks for being a part of Emotive! 😊

We enjoyed working with Emotive! Their team is always very responsive and they also help you plan out and schedule your campaigns. We had a good experience working with our customer success manager. Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list! Thanks for the kind words! We're glad to hear you enjoyed working with our responsive team and that we could help plan and schedule your campaigns. It's great to know your experience with our customer success manager was positive. We're here to support brands at any stage of their SMS journey. Thanks for choosing Emotive. 😊

I had a great experience working with the team at Emotive. They were incredibly helpful and collaborative, ensuring that our account tracked users efficiently and accurately. What impressed me most was their understanding of how we wanted to target our audience across our various products. Jen and Olivia were particularly responsive and patient, addressing all of my questions promptly. I'm very grateful for their guidance in navigating Emotive's metrics. However, we only use Emotive for sending emails and not text messaging. Thanks for sharing your experience! We're glad to hear that our Emotive team was helpful and responsive and ensured your account tracked users efficiently. We appreciate your feedback and support!

Great support and super easy to set up! We literally spent 5 minutes and we were all set with the Pixel. Oftentimes times, when setting up new software, the onboarding is slow this exceeds my expectations. Additionally, we have seen a huge lift in only 3 weeks thousands in recovered revenue and customer data. Thanks for the awesome feedback! We're thrilled to hear that setting up the Pixel was quick and easy for you. It's fantastic to know that you've seen a huge lift in recovered revenue and customer data in just three weeks. We aim to exceed expectations, and we're glad we could do that for you. Thanks for choosing Emotive. 😊

Ryan, Jen, and Mhira are amazing! They held our hand through every step of the process making it such a wonderful experience. We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless. Thanks for the great feedback! We're so glad to hear that the Emotive team made the process seamless and enjoyable for you. It's awesome to know that their support helped ease your transition into the SMS/MMS world. Thanks for choosing Emotive. 😊

Great platform, and amazing support. My experience with emotive is very positive. I have tried all other platforms and switched from Klayvio and Attentive and this is by far the best SMS platform out there. Thanks for this great feedback. We're thrilled to hear that you find Emotive to be the best SMS platform, especially after trying others. Your positive experience means a lot to us. Thanks for making the switch! 😊

Emotive has been a great hands-on tool that continues to provide our store with the sms results we want to see. The tech integrations have been seamless and timely. My only complaint is that there seem to be a lot of missing features that would be nice to have, but the team is very quick to offer alternative solutions and work on product updates. Thanks for this review. We're glad to hear that Emotive has provided you with the SMS results you want and that our tech integrations have been seamless. We appreciate your input on missing features and are always working on updates. Your satisfaction is important to us, and we're here to support you with alternative solutions. Thanks for being with Emotive! 😊

Nous avons bien aimé travailler avec Emotive. Nous avons eu un bon retour sur notre investissement tout au long de l'année.

The Emotive Growth Team has helped us to scale our SMS and social advertising efforts by creating a seamless experience for social media users to become part of our digital ecosystem. This led to an increase in net new business and better retention of existing customers. They really work to understand your business and goals while collaborating on initiatives that move the needle.

We really love using Emotive. It makes SMS marketing super seamless. Their support and onboarding team is fantastic, they are extremely helpful in ensuring your team is taking full advantage of all of the features to maximize ROI. Emotive is definitely one of the better SMS platforms we've used (and we've used quite a few). The dashboard has a great layout, and it has all of the features we need to launch successful campaigns. The pre-built flows are super good on their own and easy to customize to your brands needs. So far everything has been great, but the only feature I would like to see is a cost calculator to show the estimated cost for the campaign before it has been sent.

The bes SMS App experience i've ever had with emotive. Setting up was easy with Emotive team. and using the app is even easier! Our ROI aftter using the app was about 3x for 1st month. still on 3rd month right now. Emotive Team spend alot of hours to keep us update and recommend us to us the app to full cap! i Highly recommend this app

10/10 Emotive is an excellent platform. It is user friendly and has opened up a whole new avenue of marketing for our brands. Jessica and the team are a joy to work with and have been so helpful in offering assistance during transitions, helping with copy, and sending ideas for campaigns. Would highly recommend this platform for anyone looking to start SMS marketing.

Very satisfied with Emotive! Our rep, Michelle, is a pleasure to work with. The platform is easy to use and it's been a game changer for us.

Truly the best onboarding experience I've ever had with a marketing app! Brian and the team were a delight to work with and complete pros. They made beautiful automations that were completely on brand for us and are already generating serious new sales and customer acquisitions. We saw 16x ROAS in the first month alone. The Emotive team invested hours in teaching us how to get the most from their software and from SMS marketing in general. Cannot recommend these folks enough!

Emotive is our go-to SMS app. The program is super easy to use, and the support we get is unreal. With an account rep, and a dedicated copywriter there is nothing missing with this app. They are able to help us plan out sales to run, they give us information on performance, THEY WRITE COPY WHICH IS HUGE! Not only that, but they respect that we are a small company and have been incredibly helpful in making our money go the farthest and ensure our ROI is what we want! Cannot recommend more!

Emotive is great SMS Marketing tool. Love their 5X ROI guarantee, automated two-way conversations, and dedicated success manager.

The app itself works incredibly well, our retention in SMS through emotive vs email is insane! But beyond the app, what makes this SO worth it is the support... The team at Emotive is knowledgeable, helpful, and thoughtful; they really made it feel like a team effort.

I moved my SMS biz over to Emotive after a disappointing experience with very limited customer support on another popular platform and immediately saw the difference. Their customer support is unlike any other I've experienced ... Onboarding (training) Sessions to get our SMS campaigns up and running; Daily Sessions that provide opportunities to ask questions as they arise with live experts; ongoing check-ins from team members who provide real-time, hands-on support to help assure success in our SMS campaigns. They provide a range of tools to help with your planning and stay engaged enough to keep you on track. Working with Emotive is truly an incredibly positive experience.

Emotive is great. It's an extremely useful tool to reach out to customers and is easily manageable and understandable with the tools and reports available. Support is also very quick to respond and has valuable solutions to any issues that arise.

Emotive has been a great asset for us to run our SMS marketing campaigns. Our Success Manager has been very proactive and helpful, providing us quick solutions when we have issues and consistently sending us ideas for campaigns.

Emotive checks all boxes: - Great features - Delivers quantifiable results - awesome client support Our CSM never fails to make each sync-up session worthwhile. He provides different strategy ideas in both Experiences and broadcasts. I'm a fan!

Both the service and client support is amazing. The software is great! I think everyone should use it. I'm really enjoying working with emotive!

Emotive, thank you for all you have done for me. Huge shout out to the BEST customer service member I have ever worked with, Brian Honick. Grateful for the emotive team in helping me expand and grow my business. Sign up!

You guys have really created an excellent product and have a great support team. Easy to use and very intuitive.

Emotive is simple to use as this has allowed us to reach out customers in a more direct manner which has resulted in constant conversion for our brand. The support staff is also great!

I have been with emotive when they first started out. I was not familiar with text marketing and wasn't sure how effective it would be, but for the price I was willing to try out and I've been with them for over a year so I am glad I went with them. Communication with them has always been prompt and reliable. My favorite aspect is they send me ideas of what I should send as texts to customers so I'm not left wondering what would be a good thing to send out. I will be sure to use Emotive with every business I start.

I would definitely recommend Emotive. We find it a useful tool and we're very happy that we work with Emotive. Our CSM is the BEST. She's literally the best CSM we've ever had - across every platform we use. It's easy and user friendly. 10/10

I've been an Emotive user for almost a year now and truly love it. It's easy to use and the best part -- the Emotive team is helpful and responsive. Heading into 2022, we knew SMS marketing would be one of our key conversion drivers and Emotive delivered. I highly recommend this app to anybody that's looking to add SMS marketing to their business!

Have been with Emotive for 2 years now, really like their hands of support approach. Also, the ability to use a normal phone number vs. short code is huge for a personal touch to the brand. Overall really solid experience!

After fumbling around with another SMS marketing SaaS, as well as Klaviyo's own SMS program, I was decided to give Emotive a try. Starting with what was a to-the-point, no b.s. tour of the product with Christian F. right through a painless integration and onboarding with Brian Honick. The product simply works. The dedicated help from Brian and the entire team really sets this platform apart from the others. I wish every app and SaaS was this elegant and full of professionals like Emotive. Already seeing positive ROI and SMS growth after just 45 days. Couldn't be more pleased.

Great app for our health & wellness ecommerce brand. Outstanding support from within Emotive when you are working with a lean team on scheduling and copywriting. Very transparent and easy-to-use. I recommend!

We've been using Emotive for almost 2 years now and we couldn't be happier with the decision. They have an amazing Customer Success team and tech support. More than anything else, the SMS solutions perfectly compliment our overall marketing strategy. We highly recommend Emotive to anyone looking to have great success in SMS marketing.

The training the Emotive team gave us was incredible and very informative. We are able to navigate the different areas we use easily and quickly, while seeing results immediately.

The experience with emotive has been so amazing. The entire team, especially Stephanie is amazing. I'm looking forward to success with this company.

The Emotive team has been so helpful every step of the way. Their platform is very easy to use. Highly recommend.

The app works really well. The only downside it that you will need to use 2 platforms (emotive and wisepop) and that can get confusing. The team at emotive is really helpful.

One of the best SMS platform we used. The customer service is awesome. the agent give us full advices from the setting up the flow to the marketing material. It comes with all the features of SMS marketing needs. With thousands of templates provided, we can easily target customers on every level of the channel. Besides that, it provide a powerful data report help us monitor the performance and optimize the campaign. The only con I can think of is the price. But it will justify itself at last. Overall I highly recommend you check it out

Love using this app for our SMS marketing needs as an e-commerce business in the health and wellness space.

The emotive team has been proactive helping us with copy writing and building out flows. The software is super intuitive to learn. Can't say enough about the tool. I've used 3 other SMS tools and this one has been my favorite for sure.

The best SMS platform for anyone looking to start or build their SMS marketing. We love being able to meet with someone monthly or whenever we need to go over campaigns, what to try to increase engagement, follow up on specialty sales, and so much more. Easy to use and the one-on-one assistance has been amazing for helping us grow. 100% would recommend.

Emotive has been an important part of our eCommerce stack. Their knowledge of how to best utilize SMS to increase traffic and conversions has been invaluable. They have been involved in every step of the process from onboarding to how to best utilize their broadcasts and experiences. We have truly had a partner in the entire process and we look forward to working with them for many years.

Elevate your SMS marketing with Emotive! Emotive has revolutionized the way we interact with our customers. We've seen a great ROI and it's been an crucial part of our marketing strategy.

I've used Emotive for about two years and overall it's been a great product that has undoubtedly boosted revenue. They provide marketing helps thanks to an account manager and copywriter which is useful for small businesses who don't want to hire people otherwise. Emotive is also constantly adding new products and making improvements. Overall recommend.

We started using Emotive to communicate directly to our customers, exactly where they are (on their phones). The price is higher than others, however great service & support and a very helpful onboarding process. Additionally their creative team assists in coming up with copy, when we're stuck or slow. Great value!

More pricey than some but has more benefits: copywriter, more involved marketing team, more education on segmenting and getting the best return on investment.

Most importantly, this app brings in historical Shopify data which allows us to segment customers properly in SMS marketing. That has been a big advantage in efforts of customer acquisition vs retention marketing. Easy to use and integrates well. All good in my book

The best SMS marketing App on Shopify. Our revenue has increased 3000% since using Emotive. Highly Recommended!

SMS made human and easy. This team has a way of being swift, friendly and accommodating. Emotive is always improving its platform/services by listening to the ones that use it on a daily basis. Using Emotive has been both a huge revenue tool and communication tool for us. Sales, delivery follow ups and product launches are just a few of the many ways we have seen success in the use of emotive. No plans on moving away from them any time soon!

Blows other services for SMS out of the water! They add a much needed "human" element to the messaging system, strengthening the bond between us and our customers.

We have been with Emotive for a couple of years now and have had a great experience. Their white glove service is exceptional. Michelle is always checking in and making sure we have everything we need and Lindsay is a creative rockstar.