← Merchants

Birch Boys, Inc.

United States

Reviews (15)

★★★★★
Shopify

UPDATE: The devs were incredibly responsive and have implemented a solution! I haven't yet been able to try it out, but the speed with which they took this seriously was IMPRESSIVE! Old Version of Review: This app -seemed- amazing! Unfortunately, it groups by product name, not product ID. This means that if you've ever changed a product name (like adding 'Organic'), it will show those as separate products - making most data incorrect. Nearly all apps at this point have a product grouping feature or an ability to choose what aspect of a product to go by (product name would never be the right choice, product ID or SKU would). Lifetimely needs to figure that out ASAP, especially with it's high price point compared to its competitors.

on Lifetimely Profit Analytics · 2 days using the app
★★★★★
Shopify

I was very curious to see what our 24,000 customers who were analyzed proved to be in terms of gender, ethnicity, and age (mostly age data is what i was looking for). I have a pretty firm grasp on who our customers are and the results seem to mirror my understanding to a very strong degree, with some slight unexpected nuance, and therefore I cannot say with certainty but it is my opinion that the other 1 star review who said these results are bogus is simply not the case for our customers and my experience with this app. Give this app a chance, it seems very useful

on GS Demographics · 3 months using the app
★★★★★
Shopify

on Shopify Flow · Almost 4 years using the app
★★★★★
Shopify

Products are good quality and I like Printful much better than Printify. Support is responsive and usually helpful. Its easy to resolve issues within the order process due to good customer support. **HOWEVER**, if you are a legitimate business with a tax ID/resale license, there are a few additional, IMPERITIVE, steps that Printful does not prompt you to set up, or inform you about before you set up orders on your store. First being tax exemption, they will charge you additional sales tax (in addition to shopify charging the customer sales tax) unless you submit your resale cert and have it approved PRIOR to the order. Otherwise you will be charged sales tax twice or more without any notification that the shopify payment does not cover your cost. This is also not mentioned in the pricing section where you set your prices. Making it very easy to lose money with Printful unless you pore over every setting before implementing it. Second being shipping charges. The live rate for shipping is not charged unless you do BOTH of the following; have shopify PLUS, AND set shipping section to live rates in the printful backend. Again, there is no notification that the shopify shipping fee does not cover your shipping cost. This is also not mentioned in the pricing section where you set your prices. Making it very easy to lose money with Printful unless you pore over every setting before implementing it. Both of these things should be included in the onboarding process, and neither are. Due to these issues, we have overpayed for a staff order by quite a bit, and Printful was not interested in reimbursing us (even as a one-time courtesy) for this issue that resulted due to their poor onboarding process.

Developer reply ·

Thank you for your detailed feedback! 🙏 We’re sorry to hear about the challenges with tax exemption and shipping setup - your insights are valuable, and we’ll make sure to pass them along to our team for review. We appreciate you taking the time to share your experience 💛✨

on Printful: Print on Demand · About 6 years using the app
★★★★★
Shopify

No support, doesn't work well, issues with understanding trademarks, etc. Get PRINTFUL instead, don't waste your time on Printify - they don't care about you or want to help you.

Developer reply ·

Thank you for your feedback! 🙏 We are sorry to hear that you ran into difficulties with our platform. We would like to investigate the situation, can you please share more information with us here [https://printify.typeform.com/to/Pua3qgMA]? 💚✨

on Printify: Print on Demand · Over 3 years using the app
★★★★★
Shopify

So far Judge.me has been great. Customer service is quick to respond and incredibly helpful, even with rather complicated requests. Leandro spent over an hour helping me implement the carousel on our site. Responsive support is one of the number 1 things we look for in an app, and Leandro and Judge.me is GREAT!

on Judge.me Product Reviews App · 3 months using the app
★★★★★
Shopify

This is a great form builder. I like the dependencies and features that they offer. This form embeds well on our website and doesn't cause any issues with google/SEO. That being said, there is one thing that I would really like to be made possible, hopefully ASAP. The email notifications for the form submissions come in a HUGE chain that seems to reset maybe twice a day (if that). Since we use Hulk for our contact form, there's anywhere from 3 to 40 forms in a single email chain. All different customers with different needs. This makes it very difficult to organize, forward and respond to inquiries - and VERY easy to miss contact forms. We do use one other form service for our website, Monday.com. Many of our forms are hosted on Monday.com, but there are issues with Monday.com forms messing with google/SEO so we use Hulk for any forms that NEED to be embedded on our website.

Developer reply ·

Hello, thank you for leaving us a 4-star rating and sharing your experience with using Hulk Form Builder. We're glad to hear that the form's dependencies and features meet your needs, and it's working well with your website without causing any SEO issues. We understand your concern about managing the email notifications for form submissions, and we apologize for the inconvenience this may be causing your team. Feedback like yours helps us make our product more efficient and user-friendly. Our technical team is keen to resolve this for you. Although we can't share direct contact details here, rest assured they will be reaching out to you soon to discuss possible solutions. We're continually working to improve our service and your experience – your feedback is central to that process. Thank you again, and we look forward to improving your experience with Hulk Form Builder. Best, The HulkApps Team

on Hulk Contact Form Builder · Over 1 year using the app
★★★★★
Shopify

Update: Today Appstle staff helped me resolve 2 issues in a speedy manner. They are always very helpful and get to the root of my issue. Today it was figuring out how to export the upcoming orders for the month so that we can dedicate inventory toward our subscriptions . Secondly, to reformat how upcoming order dates show up in the customer portal. The support member showed me how to filter and export to get upcoming order data. While exporting and manually counting isn't the worst thing in the world, it would be great if we could have a 'next month' section in analytics just so that the manual counting of products is not required. Either way, great app, thanks Appstle!! Prior Update: You can tell Appstle has been working hard to implement the best features and usability. The support is very quick and has always been good quality, but it has also improved to be even better! Very happy to have this app. There were a few hiccups in the early days, but I'm so glad that we got through them. If you're new to subscription apps, just start with this one! The reason I had hiccups was because I started with a different subscription app. Initial onboarding took some patience since I was migrating from Bold V1. We had a few issues due to leftover code from Bold V1, but that wasn't Appstle's fault. We also encountered a glitch on Appstle's end that prevented us from using the app and after a video call, got that resolved very quickly and reset our free trial so that we could actually try it out before purchasing. The customer portal is easy, I love being able to send a magic link. Support is incredibly fast and usually very helpful, IF you get the right person. This app works way better than our previous app and is very functional. Compared to Bold V1, I get way less confused customers now with Appstle. Great app!

on Appstle℠ Subscriptions App · About 1 year using the app
★★★★★
Shopify

I have tried many review apps throughout my 8 years on shopify growing my online store. From review schema to generating XML, to integrating rich review snippets on search console, to displaying review stars and widgets exactly where desired, the ali support team was with me every step. The response time was impressive, as was their ability to help me figure EVERYTHING out, despite my third party theme. Get the premium plan - well worth it and hope the support always stays this good! If so i will never leave !

Developer reply ·

Hi Garrett, Here's Erica from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Erica Ali Reviews by OneCommerce

on Ali Reviews: AI Product Review · 10 days using the app
★★★★★
Shopify

So far, I'm loving shogun. It all works very well and the support is very responsive and incredibly helpful! I'm stoked to keep creating better and better pages with Shogun. There are so many things that shopify and our theme were incapable of, that Shogun provides a perfect workaround for. I can't recommend Shogun highly enough if you want custom, gorgeous pages for your site.

Developer reply ·

Hi there, Kaitlin! Thanks for leaving us a review. We are super excited to learn that you are having a great experience with Shogun and the support team. We are also glad to hear that Shogun has been helpful when it comes to creating gorgeous, custom pages for the store.🙂 I'll be sure to pass along the feedback to the entire team. Thank you so much for the recommendation and let us know if there's anything we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

on Shogun ‑ Landing Page Builder · 5 months using the app
★★★★★
Shopify

Support got back to me and answered all of my questions. From their answer, Dovetale isn't as functional as UpPromote, but a lot of Dovetale's features seem cleaner, more intuitive and Dovetale is free. Not sure if I'll be making the switch yet, but manual referral entry isn't possible, so it's likely I'll have to pass on Dovetale until that feature is possible.

on Shopify Collabs · 5 days using the app
★★★★★
Shopify

Update 4/19/22: App stopped working/displaying any bundles entirely. We've figured out a solution to our problems using the shopify discounts alone. Great customer service, easy to use. Best almost free* bundling app available! Formatting is a bit wonky, but the customer service reps will very quickly make changes for you at no cost. It's also well worth the value to get the plan. *NOTE: Employee views, and test views count toward your limit. Customer service did however note my issue and gave me 200 more free views.

Developer reply ·

We truly appreciate you taking the time to share your thoughts. We wanted to let you know that, since your feedback, we’ve introduced a completely new pricing strategy built around bundle sales. This means pricing and discounts are now driven by actual bundle sales. In addition, our team has been hard at work rolling out several exciting new features designed to make the overall experience smoother and more intuitive. We recently sent you an email with more details about these changes and our offer but unfortunately we haven’t received a reply yet. If you’d like, we’d be very happy to resend it or answer any questions you may have, just let us know! Thank you again for helping us improve. Your input really matters to us❤.

on FBP | Fast Bundle & Upsell App · 4 months using the app
★★★★★
Shopify

This app works great. It is feature rich and makes it easy to have multiple affiliate programs with different rules/commissions/etc. You could even make everyone's program custom to them if necessary. We've found it very lucrative. The support is fantastic and actually responds very quickly through the in-app chat. After a quick getting-used-to-it period, this app WILL work hard for you! The only thing I'd change is I'd love to be able to require that the person submit a W9 during the sign up process. Requiring this would weed out the people who 'just think it might be fun to try being an affiliate' but really have no idea what they're doing and don't garner any sales. People who will garner sales, namely those with affiliate experience, are not afraid to submit a W9 to brands they're interested in. There is a spot in settings to check 'require w9' but it does not actually make them submit a w9 at any point. The biggest thing to note is that if you know how to run an affiliate/influencer program, this app will serve you very well. It will not do it for you though. You will still have to make your programs enticing to affiliates and find affiliates that are right for your brand. They do have a UpPromote marketplace where you can try to find affiliates for your brand, but I found most of them inapplicable for mine. Lots who are completely new to affiliate marketing, non-US residents, and/or children under 18. If this marketplace were clear and strict in terms of age and experience, I think it would be a helpful feature. Overall, this app is well worth it as long as you actually want an affiliate/referral program and know how or have researched how to get started off on the right foot.

Developer reply ·

Hi there. This is Stark from UpPromote team. Thank you very much for the suggestion. We do appreciate your detailed insights on the W9 form. I'll make sure that this is well noted for future improvements. Please feel free to reach us again at support@secomapp.com or via the in-app chat channel if you need our assistance. We're always here to help!

on UpPromote Affiliate Marketing · Almost 2 years using the app
★★★★★
Shopify

I have yet to fully take advantage of the app but it has been generating additional sales in first 45 days and will generate more once fully customized. I've been using Shopify for 5 years and the support team at WIZER has been the most impressive support experience I've received from any developer / app I've ever used - of which there are MANY. Afreedi was incredibly helpful

on Wiser AI ‑ Upsell & Cross Sell · About 2 months using the app
★★★★★
Shopify

The support helped me with the installation. They were readily available and they met my exact specifications very timely. Thumbs up from me!

on EVM Customer Testimonials · 4 months using the app