Trusted Help Center & FAQ
by Trusted apps · launched
View in Shopify App Store ↗Reviews (91)
Fantastic app. It says what it does, and does what it says. Simple to set up, and support is quick and friendly. We had a few questions during set up and Vik answered right away. After installation we had our FAQ up and live within days. The new FAQ was created for AI search support, as well as for customers. Very happy with the product and support.
The app was very easy to setup and use. I tested against 4 other apps and this one has a good balance of simplicity and functionality.
So far i love this app! It does exactly what I need, has lots of customization options, and the support team is quick to respond and helpful!
This app will be really helpful for my team to insert all product FAQs without having to modify or add to the product description. Vic from their customer support was very quick to respond and was able to modify the placement and look of the FAQ so it is where I wanted it and matches the style of my website. Highly recommend!
This is my favorite FAQ app, because: - You can set different FAQs to show/hide for specific Collections, Products, or even based on URL rules. - You can put the FAQs on product pages, a centralized FAQ page, or other blog post or page using the Block. - The answers support HTML rich text (images, bold/italic, hyperlinks, tables, video embeds and more). Very useful if you want to explain something in great detail! - You can group FAQs into segments with subheadings separating them (easier for customers to find the questions). - Auto-generates FAQpage schema fields so that Google can show your FAQs within the search results. - Lots of style customizations: easy to make the FAQs look coherent with your store's design. - Also, the developer is very responsive to feedback and capable of pushing out fixes/improvements extremely quickly!
I've been very happy with this app. Our FAQs look simple, yet professional. I'm not a computer expert and I was able to set it up with a little help from customer service. Highly recommend!
Needed help with the layout, the chat feature was perfect, got the issue resolved in less than 5 minutes.
Great app, very responsive and attentive support. Thank you.
Really great support from th developers when looking at getting a ustome placement for a product FAQ. Superb service!
Great app and the support team are super helpful. They went out of their way to help us get set up and running properly.
Absolutely love this app! Vik went above and beyond to make sure the FAQ worked perfectly with my custom Booster theme. It’s super easy to use, looks beautiful on my product pages, and the support team is incredible! Highly recommend Trusted FAQ to every store owner! — VIREAHEALTH LLC
I am really pleased with the app. It does everything I wanted it to do plus more. It even showed up in my Google Search Console as an enhancement 24 hours after installing. It was relatively easy to set up, and easy for customers to find any queries for products they are looking at.
The app does exactly what I was looking for. I use it for a general FAQ page. What's very important to me is that the content can be crawled by (AI) search engines, which is crucial for SEO. The help I received with several questions was excellent (fast and helpful). I'll explore the optional features further.
Vik helped me with problem in couple hours, very fast support and whole FAQ main site - perfect :)
Easy to set up and use. I had a question about my setup, and I was able to chat with someone online and get it resolved on the spot. Impressive!
This is a great app with lots of customisation options so it matches my website brilliantly. Vik has also been extremely helpful with a small layout alteration too. I highly recommnd this app.
Great app with amazing support from Vik. If you are looking for a FAQ/help app, this is the one. Have absolutely no hesitation in strongly recommending it.
Vik was very helpful in their chat to help us implement the FAQ's. Now I just need to customize the design format. So far this works great.
This app made a lackluster FAQ section pop and easy to navigate. We found the app was easy to install, use, and customize! Great app!
Just started using it and very happy so far, especially with the quick support from Vic to get it showing properly in my custom theme.
On our biligual site works perfect! it is easy to manage and to customize the layout the best part for us is that you don't need an external app to translate your content. We ran into a couple bumps on the road but the support team was really helpfull and answered the question with a reasonable delay.
We at GhamaHealth are thrilled to share our positive experience with FAQKing. Their app has been an invaluable tool for our team, streamlining our customer service processes and significantly enhancing our efficiency. The user-friendly interface and robust features have made managing our FAQs a breeze. Special thanks to Vik for his exceptional service. He was quick to respond to our queries and resolved any issues we faced with remarkable speed and professionalism. His support has been instrumental in ensuring that our transition to FAQKing was smooth and hassle-free. We highly recommend FAQKing to any business looking to improve their customer service and FAQ management. Thank you, Vik and the FAQKing team, for your outstanding support and service! Sincerely, The GhamaHealth Team
great customer service from Vik, sorted out my problem for me, app works brilliant!
Customer support chat is very responsive and willing to dive into odd problems specific to our store. Also, we really like having the ability to assign product FAQs by product type, vendor, collection, etc. So much faster to assign than our previous FAQ app that made it a much more manual process.
Love the app so far. looks great, responsive and easy to use
Fantastic app - support is also top notch and very quick to respond.
The easiest 5-star review for sure! The app is super easy to use and makes everything look better for the customer's point of view. Vik, you are excellent in what you do! The customer service is spot on and so fast in their replies. Love everything about the app!
Outstanding service and guidence for a guy that does not know tech very well. The app was simple to use, and I am excited I found it.
Great customer service! App is well built and easy to customise. Plenty of options where other apps only provide minimum amount of FAQs entries and then make you upgrade for more. No lag either. Happy with my choice to change to FaqKing!
We have been searching for a PRODUCT FAQ to integrate into our theme and we finally found a great option with FAQKing! We are able to fit it into Theme 2.0 into an accordion and customize the text, padding and a bunch of other options. We also go some support when we could not figure out a couple of things that ended up being easy fixes. This is a great app!
I think this is the first app I have installed that acutally has a reasonable free plan. You get great customization for your FAQ and the support was fast and smooth. And this is all on the free plan! Still trying to wrap my head around this. I can recommend this to everyone.
I don't know much about what i'm doing I'm not technical I'm more of a chemist type I make stuff. Viktoras was great he helped me with more than one issue. And I'm sure I will need them again.
Easy to understand. Very quick help from support team via chat. Really recommendable!
Super easy install with straight forward instructions. Had one slight issue but was fixed in 30 seconds! Very sleek look. 100% recommend.
Quiero expresar mi más sincero agradecimiento por la asistencia excepcional que me brindaron. Su profesionalismo, paciencia y dedicación han sido verdaderamente impresionantes. Gracias a su ayuda, pude resolver el problema que estaba enfrentando de manera rápida y eficiente.
Great app for FAQ page! Excellent customer support - Viktoras was super helpful
Awesome FAQ app! Easy to create questions + answers and customizable with options to include links, bullet points, images and more! Easy for customers to navigate and find the answers they're looking for. 5 stars
Great app! Very easy to use! I like the sidebar, making it function like a multi-level accordion. Super fast support!
I've tried various FAQ apps over the years. This one has been by far the easiest to use and integrates perfectly with my site. Highly recommended. Thank you!
Support was very fast and helpful. Asked for Shopify access to modify code, so I can have the FAQ container at the place I want it to be. TOP!
Great application and swift service! Great team behind this app! Can't recommend FAQKing highly enough.
Great app! The customer service is PERFECT! They took less than a minute to answer, I highly recommend!
This is a great app! The customer support was very fast to respond and take action with a small install tweak that I needed. We highly recommend this for anyone wanting to add a highly customizable FAQ help section to their store front!
Fabulous app, fabulous customer service. I was having trouble integrating the app, and they were right there to help. Thank you FAQKING!!!
This app is exactly what we're looking for, and it's easy to use! Haven't had any issues and we are satisfied with our experience so far.
Great FAQ app. Simple to navigate, modify the design & use for your online shopify store. Also the free plan option is a definite plus for smaller businesses looking to cut down on costs. Overall a good app worth using.
Good app for building a collapsible FAQ page. The layout is a little clunky but I am overall happy with the app.
Really easy to install and customize! I was able to create my FAQ page and get it up and running in less than an hour. Highly recommend!
The app is amazing - it's easy and comfortable to use. I would like to say a BIG thank you to the Support and development team - they made a translation in the app for us and were super kind and helpful. I 100% recommend this app and the people who create it!
Super simple, affordable, and exactly what I was looking for. I needed a quick easy way to display only a handful of FAQs and didn't want to spend a bunch of money on a monthly subscription so the free version works out perfectly for my store's needs!
Great free FAQ app. Easy to set up, no coding required with most pre-filled questions to ease your work. Customizable look. Thank you!
Love this app, pretty easy to use, didn´t find any errors or bugs, and the best part, its free! glad to use it
LOVE THIS APP! Love the features and options! It is user friendly, looks great and gives you the ability to customize it the way you want!
Although we haven't 'published' the app yet, I looked through in terms of editing and information input and it just feels so straight forward and super easy to use.
Best FAQ application on the app store. Easy to set up fast and free. We actually donated a monthly fee to them because we like the app so much.
I've been using it for a short while but love it so far! Highly recommended especially for those starting out.
Muy buena app, valió la pena instalar en mi tienda, es fácil de utilizar y personalizable, genial que sea gratuita, algunos la hacen paga con menos funciones
The fact that this is free and has the amount of customization it has is crazy, thanks so much for creating such an awesome app.
super underrated faq app. despite few reviews, I tried a couple other faq apps that had way more reviews but FAR less functionality. this one is easy to use, really quick to update, the formatting is really pretty, and customization was sufficient! highly recommend.
The app itself is very easy to use, and has plenty of customization options. The page is a perfect extension to the rest of my website. The support was fantastic too! Highly recommend.
The #1 FAQ app for Shopify by far! Beautiful layouts, easy to customize, and the support is outstanding. We had a small issue on our site and the developer resolved it within a few hours. Highly recommended!! Watching this developer closely for future projects. They are simply the best. Thank you for an amazing app.
Very nice, easy to cutomize app, which additionally is for free! Love it, it makes my FAQ page look quite professional.
I needed an app that could help me put FAQs on product pages and this app does the job nicely. I can fully customize the look and feel of the FAQ section. I highly recommend this app.
I used this app to make custom FAQs on individual products and it works great. The customization and design tools are extremely flexible. FaqKing also helped me with some implementation issues I had and was very gracious with their time and patience.
Perfect! Just what we needed! Looks wonderful and aesthetically pleasing on our store. Very satisfied.
Just installed this app and I am amazed at the level of customization available. Very pleased! Looking forward to the launch of our site with this app as my FAQ page. Blends in seamlessly :)
