Lavender Living

Just wanted to give a big shoutout and thank you to Daniela for her outstanding support in resolving our recent email issues. Her help has been a game-changer and made all the difference! I’ve updated our previous review to reflect this experience — it was about the platform, not the email marketing itself, which has actually been fantastic thanks to her guidance. Appreciate the support, Daniela!

James was wonderful in assisting us with the initial set up. Thank you so much for make it a breeze.

I’d like to highlight an alarming issue that another reviewer and us have encountered: a fraudulent website has essentially replicated ours. It is evident that this app is a scam, and I find it astonishing that such an app is permitted on Shopify. This raises serious concerns about the platform's screening processes.

Updated New Review: The issue has been rectified and their response as always was prompt and satisfactory. Old Review: Growave support is brilliant. Nothing is too much for these people, they are all so helpful. Great app to have!

Thank you Waqas for your support! We have only just started using this app, but it was a pretty straight up process and the app looks very nice and modern.

Gill is fantastic! Prompt replies, super helpful with our special request! Love the app too! Thank you!

Nice, neat app and very helpful customer service staff. Thank you Mariadel for your knowledge and assistance today!

Can be buggy at times, labels tend to randomly not show unless you refresh the app, but overall a useful app.

We have always had a prompt and helpful response from their customer service. Would recommend the app.

It feels as if we have been looking for an app such as this one for just about forever. Some apps we have trialed are either too complicated, or show too much confusing info at the check out. We absolutely love that we can customise shipping rates so easily based on a postcode. The biggest issue with other apps is that the rates did not recognise if someone puts in "x post code" but selects a shipping option that is outside their region. With shipping costs on the rise, this app makes shipping run so much easier because once you set up an area/postage rule, if a customer's address does not correspond to the rule they will not see the postage option and vice versa. In return, this removes any doubt as to whether someone had selected a cheaper option by mistake or on purpose.

Although we haven't 'published' the app yet, I looked through in terms of editing and information input and it just feels so straight forward and super easy to use.

Great customer service. Our requests were responded to quickly and efficiently. Easy to use and customise.

Excellent customer service. Efficient and prompt, our requests were dealt with in no time. App is easy to configure and use.