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Uplift Active

United States

Reviews (8)

★★★★★
Shopify

Dealing with Tsvetalin with Affiliatly support was very refreshing! Super quick to respond & will clear helpful answers to all our questions!

Developer reply ·

Thank you so much for your review. We're honored to be part of your success story and will continue working hard to bring you the best value!

on Affiliatly Affiliate Marketing · Over 6 years using the app
★★★★★
Shopify

Especially since the new iOS update, it's super important to have insights from a post purchase HDYHAU. Enquire is fantastic at this, especially with their many app integrations. The product works, and customer service is very responsive. They continuously roll out new features to make it better (eg: ability to ask follow up Qs). Highly recommend and should be in all Shopify store's stack to get a better understanding of their first/last-click attribution.

on Fairing Post Purchase Surveys · 7 days using the app
★★★★★
Shopify

Good app. Support is responsive and helpful. Does what it's intended to do and makes fulfillment from spreadsheets easy to do.

on syncX: Fulfill Tracking Bulk · 10 months using the app
★★★★★
Shopify

Horrible experience with this app. We spent countless hours and lots of money installing and setting up hundreds of variant options, only to discover a critical feature limitation. You cannot use any discount codes with this app except for storewide codes. Want to run a sale on just one product, or one collection? Can't do it. This is a dealbreaker and we had to abandon the project after so much time and money. Also, the way the app functions, it creates a new product anytime someone purchases a new variant combination. This means managing the back end of your store will become very messy and cumbersome as you will have hundreds of "placeholder" products generated by the app. No help or refund from the developper for this, even though we are not able to use the app in our store. The discount code limitation should be clearly disclosed, as it is a critical function for many stores. The variant options LOOK nice, but the the feature limitations make it unusable.

Developer reply ·

Hello, We are truly sorry for the inconvenience you've faced with. Unfortunately, the current app working principle doesn't allow us to fix this issue on the spot. That's why we decided to reconfigure the app. It will no longer generate custom temporary products/clones and all the native Shopify features will work properly. But since this is not a regular app update, but a massive UI reconfiguration, the development process takes time. We constantly face new challenges while striving to make the app function perfectly. That's why delays in release happen. Please feel free to reach out to us directly to discuss the ways we could solve the conflict. Have a great day!

on APO Product Options, Variants · 2 months using the app
★★★★★
Shopify

Great support! It's very customizable - you can create a report exactly how you need it. We needed some help getting some fields set up properly and support is very responsive and helpful. This app saves us so much time in order fulfillment.

on syncX: Export · About 2 months using the app
★★★★★
Shopify

Klarna cancelled over $3000 in orders without notifying us. We went ahead and shipped the orders, and THEN Klarna notified us that there was an error. Their interface is not fully integrated with Shopify, so Shopify doesn't update if they cancel your payment. They didn't notify us by email either. We're out thousands in losses and Krystan from customer support says "it's in the contract" and refused to help us recapture the orders. We can never recommend this faulty app and horrible customer service.

Developer reply ·

Hi Uplift Active, We are very sorry for the problems you've experienced. We are working to improve notifications regarding soon to expire orders and we will review to see if other additional improvements can be made regarding the integration with Shopify specifically. Additionally, per your continued communication with the Klarna support team, fortunately they were able to help with many of your orders.

on Klarna On‑Site Messaging · 6 months using the app
★★★★★
Shopify

Really great app, but poor quality printing. We have been slowly migrating our print on demand products away from Gooten because about half of our customers complain about the print quality or item quality. We only use a few products from Gooten now. Highly suggest testing a product before offering it to your customers to avoid bad experiences.

on Gooten: Print on Demand · Over 1 year using the app
★★★★★
Shopify

Great at boosting customer reviews, and I love the gallery widget. I added it to the cart page and it increased our conversion rate a lot.

Developer reply ·

Hey Uplift Active, Thank you for your reviews and kind words! We are glad to hear that Stamped.io has helped to increase you UGCs and we definitely have great display widgets, we are glad to hear that they have helped with sales conversions :D

on Stamped Reviews & Loyalty · Over 2 years using the app