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Consentmo GDPR Compliance

by Consentmo

View in Shopify App Store ↗

Reviews (2008)

★★★★★
Shopify

The app seems to work well and does what we need it to. It is a bit confusing how they try to push you into a higher plan and then you aren't sure if you've got all your bases covered or not. (I took off a star for that reason.) The help is usually prompt and thorough however -- they do customer service well and if you get Joseph or John helping you, you're in great hands! (Both have helped me enormously -- very nice and so very helpful!!)

Developer reply ·

Thank you for the honest feedback! We're glad the app is doing what you need and that Joseph took great care of you, we'll pass along the kind words. We also want to address your concern directly, because it's important to us. Our free and lower tier plans are fully capable of keeping your store compliant. The paid plans simply add automations and time-saving convenience (like scheduled scans, auto-sorting of cookies, storages and pixels, and hands-off compliance management) for merchants who want them - they're never a requirement to "cover your bases." If anything in the app made that feel unclear, that's on us to communicate better, and we'd genuinely welcome the chance to walk you through exactly what your current plan already covers so you have complete peace of mind on your compliance. Please reach out anytime and ask for the team, we'd love to make sure you feel 100% confident, not upsold. Thank you again for giving us the chance to get this right.

Oceanside Glass™ · 27 days using the app
★★★★★
Shopify

Je suis ravie d’avoir découvert cette application pour gérer mes cookies et faire des analyses , j’ai particulièrement apprécié la réactivité du support à l’instar du spécialiste de support: Georgi Georgiev qui m’a aidé à résoudre un souci très rapidement, de façon professionnelle et courtoise , toujours disponible et bienveillant, je recommande cette application et l’entreprise.

Developer reply ·

Merci beaucoup pour cette belle review! Georgi sera ravi de lire vos mots - il est passionné par l'accompagnement de nos marchands. Consentmo is designed to make cookie consent management and compliant tracking simple and stress-free on Shopify. Whether it's GDPR, CCPA, or Canada's privacy laws, we're always here to help you stay compliant. Thank you for recommending us! Consentmo Team

Univers Bebe Et Maman · 2 days using the app
★★★★★
Shopify

Zeus helped me quickly and was very helpful..

Developer reply ·

Thank you for your feedback! We're happy to hear that Georgi was able to assist you quickly. We always strive for the best experience possible, so if there’s anything we can do to make this a 5-star experience for you, please let us know! 😊

Lekker Sapje - Wijn voor mensen met humor · Over 3 years using the app
★★★★★
Shopify

Swedsen · 30 days using the app
★★★★★
Shopify

The app is very straightforward to set up, and their team was very helpful in assisting with App integration troubleshooting. We can't give 5 stars yet, as we are newly integrated, but we will update to 5 stars in 1 year if we experience no issues.

Developer reply ·

Thanks so much for the honest feedback! 💬 We totally get it - smooth setup takes time, and we’re glad to hear things are going well so far. Looking forward to earning that 5⭐ next year! 🤞😊

Palladio · About 3 hours using the app
★★★★★
Shopify

ottimo

Developer reply ·

Grazie mille per il tuo feedback! 🙌 Siamo felici che tu sia soddisfatto dell’app e del supporto. 🚀

Quiscuola.it – Zaini, Astucci e Diari Scuola · About 2 months using the app
★★★★★
Shopify

Consentmo ist eine hilfreiche App, um den eigenen Shopify-Shop datenschutzkonform aufzusetzen. Die wichtigsten Funktionen wie Cookie-Gruppen, Google Consent Mode V2 und Skript-Blocking lassen sich gut einrichten. Besonders bedanken möchte ich mich bei John vom Support. Er hat mich bei der Einrichtung unterstützt und Fragen zum Setup zuverlässig beantwortet. Der Preis ist allerdings recht hoch, vor allem für kleinere Shops. Insgesamt aber eine gute Lösung, wenn man Wert auf rechtliche Absicherung legt.

Developer reply ·

Vielen Dank für Ihr detailliertes Feedback und die netten Worte über unseren Support – besonders John freut sich sehr über die Erwähnung! 😊 Wir verstehen, dass der Preis für kleinere Shops eine Überlegung ist. Wenn Sie möchten, besprechen wir gerne gemeinsam, welches Setup für Ihre Bedürfnisse am besten geeignet ist – vielleicht gibt es eine passende Lösung, die noch besser passt. 💬 Wir würden uns natürlich freuen, wenn Sie uns bei Gelegenheit noch einen Stern mehr geben könnten. 🌟

Twoda Shop · About 3 hours using the app
★★★★★
Shopify

Great support, great product, but a bit high priced

Developer reply ·

Thank you for the honest feedback! 💬💡 We’re glad you’re happy with the product and support. We’ll keep working to deliver even more value - your input means a lot! 😊

Suztain.no · About 10 hours using the app
★★★★★
Shopify

einfach Einrichtung, schneller Support!

Developer reply ·

Genau das wollen wir hören! ⚡🇩🇪 Danke für Ihr Vertrauen!

Stallgasse · 7 minutes using the app
★★★★★
Shopify

Developer reply ·

Thanks for your feedback! ⭐ We'd love to know what we could improve to earn that 5th star - feel free to share your thoughts! 💬

Black Clover · Almost 3 years using the app
★★★★★
Shopify

Fast support during the week. Thumbs up.

Developer reply ·

Thank you so much! 👍😊 We’d love to know what we can do to turn your 4-star experience into a 5-star one - your feedback helps us grow! 🌟

XYON · 4 days using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review! 😊💡 We’re happy you had a great experience so far! If there’s anything we can improve to make it a full 5-star experience, we’d love to hear your thoughts! 🚀

Vodaland UK Ltd · About 1 year using the app
★★★★★
Shopify

Good app. Thanks to Georgi !

Developer reply ·

Thank you for your review! 😊 We're happy to hear that Georgi was helpful! If there's anything we can do to turn this into a 5-star experience, we'd love to hear your thoughts! 🌟

Pixizoo · 38 minutes using the app
★★★★★
Shopify

Developer reply ·

Vielen Dank für Ihre Bewertung! 😊 Gibt es etwas, das wir verbessern können, um 5 Sterne von Ihnen zu bekommen? Ihr Feedback ist uns sehr wichtig! ⭐

ESI Prüftechnik GmbH · 12 months using the app
★★★★★
Shopify

Merci beaucoup pour le support. 4 étoiles car je n'ai pas encore essayé la version complète.

Developer reply ·

Merci beaucoup pour votre retour et vos 4 étoiles! 😊 Nous sommes ravis que notre support ait répondu à vos attentes. Nous espérons que, dès que vous essayez la version complète, vous aurez une expérience encore meilleure. N’hésitez pas à nous faire part de vos impressions et à nous contacter si vous avez des questions supplémentaires. Nous sommes là pour vous aider à 100%! 🌟

Watsunder · Almost 3 years using the app
★★★★★
Shopify

Georgi attended to helping us with installation. Though some of the help pages did not match with Shopify menus which made it harder to install ourselves.

Developer reply ·

Hi there, and thank you for your valuable feedback! 😊 We're glad Georgi was able to assist you with the installation. We’d love to understand more about the help pages you found mismatched with the Shopify menus. As we’re currently updating many aspects of the app, your input would be incredibly helpful in making improvements. Could you share more details about the specific pages or sections you noticed this with? We're want to ensure a smoother experience for you and other merchants. Looking forward to hearing from you!

Superior Lighting · About 22 hours using the app
★★★★★
Shopify

Guter & freundlicher Kundensupport - Kontaktperson Zeus.

Developer reply ·

Vielen Dank, wir sind sehr gespannt, was Ihre Erfahrung zu einer Fünf-Sterne-Erfahrung machen würde. Möchten Sie es mit uns teilen? 😊

Flaxta · About 2 years using the app
★★★★★
Shopify

App offers all options needed for proper consent mode v2. Support is great, fast and helpful. The only thing we don't like is the price, but that's the same on all consent apps.

Developer reply ·

Hello there and thanks for the honest review! 😊 We are trying to provide the best experience in our app and constantly improving UX adding new features and brining value. We think the pricing of the app should reflect the developer efforts and the continues providing of excellent support services. 🙌

Smartshake · 2 months using the app
★★★★★
Shopify

Es una buena herramienta y sin conocimientos de programación he podido resolver las solicitudes de leyes RGPD con los artículos de Consentmo y del equipo. Para no tener problema con Google etc.. hay pasos que hacer pero repito, sin conocimiento de programación, he resuelto todo.

Developer reply ·

¡Gracias por tu reseña! Apreciamos tus comentarios positivos. Si hay algo específico que crees que podríamos mejorar para merecer tus 5 estrellas, por favor háznoslo saber. Estamos aquí para ayudarte en caso de que necesites asistencia adicional o tengas alguna pregunta. ¡Gracias de nuevo por tu apoyo!

EREAL SHOP · Over 1 year using the app
★★★★★
Shopify

Developer reply ·

Hi there and thanks for leaving a review! Can you please let us know if there was something missing in your experience, so we could try and make it better? 😊

blackie-edizioni · 3 months using the app
★★★★★
Shopify

Até o momento está atendendo bem aos requisitos necessários, mas creio que terei que atualizar o plano.

Developer reply ·

Olá e obrigado pelo feedback. Há algo em que possamos ajudá-lo a melhorar sua experiência para cinco estrelas? Acabamos de enviar um e-mail para lojavirtual@classecouro.com.br com uma oferta, por favor verifique e nos retorne. 😊

classecouroloja · 2 days using the app
★★★★★
Shopify

Easy install. Good visual customization. The pages they create are buggy. Don't understand what happens to the data if people opt out.

Developer reply ·

[2nd Update - December 24th]: We have replied to your support request earlier today, please check our reply there and let us know if you have any additional questions. :) [Update - December 24th]: Hello again, if you are having issues with the pre-generated Compliance pages, please open a case with us at apps-support@isenselabs.com, so we could review and advise. Usually it is pretty hard for these pages to work out-of-the-box with all themes and design and it is then that they will require a bit of adjustment. Regarding the data if people opt-out, depending on the options/categories of cookies they have chosen when opting-out - this data will be blocked on every page load they go to when navigating through your store. Please send over your questions to our support, so we could advise in detail. :) [December 14th] Hello there and thanks for the awesome review! We are very grateful for it! 😊 If you need any assistance with the app, we are available through chat💬 and email📧.

Yogo · 10 days using the app
★★★★★
Shopify

Great support, solved my issue instantly. Easy to customize and translation can be done by yourself.

Developer reply ·

Hello there and thanks for the positive review! 🙂 If there is anything else we could help you with, please let us know.

Avilo design · 5 days using the app
★★★★★
Shopify

Really fast support! They solved a translation issue immediately even if we still were in trial mode!

Developer reply ·

Hello there and thanks for the great review! Enjoy using our app! :)

Maserati Family&Friends · 13 days using the app
★★★★★
Shopify

Really good service! Helped me to get everything in order so we are compliant to GDPR. Would definitely recommend to get your shop in order.

Developer reply ·

Thank you very much for the nice review. We are happy to receive it! :)

amuseyourday · 2 months using the app
★★★★★
Shopify

I really love the app but the procedure to install it went wrong and now wheni try to re-install it i receive the msg "page not found" after i click the "Add app" button. Please, can you fix it?

Developer reply ·

Hello there and thanks for reaching out. Our support team has already replied to your case in our support (4 hours ago) and you should be able to install the app with no issues now. Please do so and let us know if you have any issues. :)

simmigioiellerie · 2 minutes using the app
★★★★★
Shopify

This is the only app that we could find which actually comes close to being GDPR compliant. But we shouldn't even have to resort to searching for apps to provide a feature that is a legal requirement of any shop operating in or selling to the EU. It should be a part of Shopify's core feature set, not an extra app. This app developer is capitalizing on this. If you agree, add your voice to the community discussion here: https://bit.ly/31bNfJ3 The payment tiers for this app are unrealistic. The free plan is limited to 10k page views per month. We easily surpassed that in 3 days and we are a small online shop. The Standard tier is 10k-30k page visits/mo. I can't imagine there are many shops that fall into that narrow bracket. So we had to go with Pro which supports over 30k views per month. It's unfortunate that we have to pay $9 a month for something every business owner hates, and most Internet users don't care about.

Developer reply ·

Hello there and thanks for the honest review. We appreciate your input and thank you for the fact that you noticed our efforts in making our app actually GDPR compliant. We'll soon release some more features that are required by the law but not yet mandatory. We follow all changes closely which makes this app the best. Regarding your point for this being a core functionality, we agree with you and we will check the uplisted topic in the forum. Regarding the plans, this was the only way for us to handle all of the requests that we received on each page load that the app shows on. We followed the data for months before making the limits and we believe that these prices fit the best the usage that we see. We can do another evaluation in order to see if the same can be changed based on the new data, however the server support for an app of this rank can not be done on free servers, hence the need for the plans. We also spent a lot of time working to have the most features and be the most compliant in the market which also takes a lot of recourses. I hope this makes sense. If you have any additional comments or concerns, we will be happy to address them. :)

QUADRO Deutschland · 2 days using the app
★★★★★
Shopify

The app is great and the support is prompt and always very helpful. The only issue is that sometimes the app is inaccessible. I don't know if it happens often or not and the way it affects the consent bar functionning on the website

Developer reply ·

Hello there and thanks for the review. The issue you are referring to should be fixed already. We will be happy if you test this on your side and let us know if you see a difference.

BHappyBrand · About 2 months using the app
★★★★★
Shopify

Die App erfüllt offenbar alles, was erforderlich ist und rechtlich gefordert wird - klasse! Eine Anpassung der Schriftgröße wäre allerdings wünschenswert.

Developer reply ·

Hello there! Thank you for your review :). On your feedback: the font size can actually be adjusted as per your requirements. Just contact our support team and we will show you how you can do it.

Online-Vetshop, die Verm-X Spezialisten · 37 minutes using the app