PreOrder App+Partial Payment K
by Kaktus · launched
View in Shopify App Store ↗Reviews (393)
Very easy to operate and customer service with fast and efficient response We really appreciate your positive feedback! Best regards, Kaktus Team.
Kaktus's customer support is excellent. Also quick to answer and very helpful and thorough.
Developer reply ·
Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you had a positive experience with our support team and found them extremely responsive and helpful as you navigated both Shopify and Kaktus for the first time. We appreciate your support and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.
Helpful customer service
Developer reply ·
We’re glad you're enjoying the app — thank you! Best regards, Kaktus Team.
Das Team, macht einen sehr guten Job und sind sehr hilfsbereit, wenn man mal nicht weiter kommt. Toller Service! DANKE
Developer reply ·
Vielen Dank für Ihr tolles Feedback! Es freut uns zu hören, dass unser Team sehr gute Arbeit leistet. Exzellenter Service ist uns sehr wichtig! Wenn Sie weitere Fragen haben oder weitere Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Ihnen weiterhin zu helfen und sicherzustellen, dass Sie mit unserer App zufrieden sind. Vielen Dank, dass Sie unsere App nutzen, und wir freuen uns sehr über Ihre positive Bewertung! Mit freundlichen Grüßen, Ihr KaktusApp-Team.
Thank you for the great customer service and for refunding me. Thank you for the positive review! Best regards, Kaktus Team.
Thanks for the five-star love! We'll keep working hard to earn it every day.
Thanks for your feedback! Best regards, Kaktus Team.
Super Support von Tom, alles cool. Klappt einwandfrei! Vielen Dank für das positive Feedback – es motiviert uns, uns stetig zu verbessern! Herzliche Grüße, Ihr Kaktus-Team
I had a billing question and Anne came on and assisted very efficiently and effectively. Friendly and helpful. Thanks.
Developer reply ·
Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that you received excellent customer service from Vitalli and that he was able to assist you until your questions were fully answered and your problem was resolved. Please do not hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing KaktusApp, and we look forward to serving you in the future. Best regards, KaktusApp team.
great customer service
Developer reply ·
Thank you for sharing your experience! We’re delighted that our support team could guide you effectively and make your experience with the app seamless. Best regards, Kaktus Team
very good design, they help me a lot, thanks for the help
Developer reply ·
Thanks so much! We’re glad our app made the process easier for you. Best regards, Kaktus Team.
Very quick to help!
Developer reply ·
Thank you for your feedback! We're glad to hear that our team was quick to help you when issues arose. We're also delighted to know that you find our app great for adding pre-orders to your store. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support! Best regards, KaktusApp team.
Developer reply ·
Thanks for your feedback! Best regards, Kaktus Team.
Absolutely the best pre-order app. Customer support is ALWAYS there to help out. Set-up was 5 minutes and CS was there to support for human error immediately. Too easy.
Developer reply ·
We truly appreciate you taking a moment to share this review. Knowing that the app supports your business in a meaningful way motivates us to keep delivering the best possible experience. Best regards, Kaktus Team.
Impressive performance and outstanding support. We've thrown some pretty complex requests at them and they handle everything like a pro. Any problems are solved swiftly. Excellent support overall
Developer reply ·
Thank you for your wonderful review! It’s always rewarding to know that the app is helping merchants like you achieve their goals. Best regards, Kaktus Team.
it works well
Developer reply ·
So happy the app is doing the job for you! Thanks for the support and the review.
Developer reply ·
Thanks for your review! Best regards, Kaktus Team.
great app, a little bit to learn, but after about 20 minutes you will be a pro, this has helped our presale conversion rate highly recommended!!!
Developer reply ·
Thanks for the great review! We’re committed to providing a smooth and reliable experience. Best regards, Kaktus Team.
This has been my favorite app for over a year now for all of our pre-orders. The team is phenomenal every single time. Everything JUST WORKS. Whenever we had any issues, it is SOLVED. Handled some complex requests like butter. The WHOLE team is phenomenal, but Anne has been taking care of us and couldn't be more grateful to her :)! Do not hestitate. The BEST.
Developer reply ·
Thank you for your kind words! We’re thrilled that you’re having a great experience with the app. Your support encourages us to keep enhancing our products for all merchants. Best regards, Kaktus Team.
Great app and excellent customer service! They responded and helped me out right away.
Developer reply ·
We really appreciate your feedback. It's wonderful to hear that the app is working well for you. Best regards, Kaktus Team.
Great help via chat
Developer reply ·
We appreciate your kind words — glad our team could assist! Best regards, Kaktus Team.
good
Developer reply ·
Thank you! It means a lot to us. Best regards, Kaktus Team.
(Update) After emailing shopify and Dan from the app development team, they found a bug with the billing issue and I was refunded fully few days later. Dan is kind enough to offer me free use of their app going forward, so overall every thing is settled, hence revising my rating for the app. (Previous review) Sudden very high charges. despite getting less than 5 no pre orders. I have orders that sync from shopee, lazada and own online orders together at shopify. But there was a SGD 68 charge, this is ridiculous.
Developer reply ·
We truly appreciate you taking the time to revise your review. Knowing that the app is providing value and a positive experience means a lot to our team. Best regards, Kaktus Team.
I just reached out regarding two questions I had while working on my Shopify store and was immediately assisted by Anne. She was prompt in responding, clear in communication and immediately assisted me with my requests! Very pleased with the service received today. Thank you Anne!
Developer reply ·
Thank you for the feedback! We're thrilled our support team delivered a great experience. Best regards, Kaktus Team.
Ja definitiv empfehle ich diese App. Intuitiv, leicht verständlich und es wird bei Benutzung gefragt, ob man Hilfe benötigt. ich hatte drei kleine Problemchen, bei denen mir sofort geholfen wurde. Anne hatte zu allem einen Tip! Lieben Dank Sara
Developer reply ·
Vielen Dank! Wir freuen uns, dass unser Team Ihnen den Prozess erleichtern konnte. Mit freundlichen Grüßen, Ihr Kaktus-Team.
Developer reply ·
Thanks for your feedback! Best regards, Kaktus Team.
Super fast support
Developer reply ·
Thank you! Our support team is always happy to help. Best regards, Kaktus Team.
Quick answer!
Developer reply ·
Thank you! We’re happy our support team was able to help you quickly. Best regards, Kaktus Team.
Developer reply ·
Thank you very much! Best regards, Kaktus Team.
Simple Straight forward Feature rich
Developer reply ·
So glad to hear that! Thank you! Best regards, Kaktus Team.
So far so good, had it for a week an we are already getting pre-orders. Support is fantastic!
Developer reply ·
We appreciate your kind words — glad our team could assist! Best regards, Kaktus Team.
Great Service
Developer reply ·
Many thanks for your kind words! Best regards, Kaktus Team.
Excellent customer service. It gets so exhausting that some apps dont have a standby representative to help you with some edits. 10/10 recommend. I love having a live chat open when im working on a new app. Liubava went above and beyond to give me exactly what i wanted. Thank you so much!
Developer reply ·
Your positive review means a lot to us. We're committed to offering user-friendly, dependable tools, and it's great to know you're seeing real value from the app. Best regards, Kaktus Team.
I have a complex theme, but the support team skillfully adapted it to match my specific requirements and preferences. A very nice app.
Developer reply ·
Thank you for the feedback! We're thrilled our support team delivered a great experience. Best regards, Kaktus Team.
Great and fast help!! :)
Developer reply ·
Thank you! Our support team is always happy to help. Best regards, Kaktus Team.
Developer reply ·
Thanks for your feedback! Best regards, Kaktus Team.
Great app, perfectly working, very easy to install. Very easy instructions. Top!
Developer reply ·
Many thanks for your review! Our team is always here if you need a hand.
Developer reply ·
Thank you for your support! We're always working to make the app even better for you.
Great customer support, fixed my problem within a few minutes.
Developer reply ·
We're happy to hear this — thank you! Reach out anytime you need help. Best regards, Kaktus Team.
Great support, fast and acurate!!!
Developer reply ·
Thank you for sharing your experience! We're delighted to hear the app is making a positive impact and supporting your store’s success. Best regards, Kaktus Team.
Great customer service
Developer reply ·
We’re so happy to hear that you’re satisfied with the support you received! Our team works hard to provide fast and reliable help, and it’s great to know it made a difference for you. Best regards, Kaktus Team.
Such fast response to help great customer service
Developer reply ·
Thanks! We’re committed to providing a smooth and reliable experience. Best regards, Kaktus Team.
Developer reply ·
Thanks a lot! Best regards, Kaktus Team.
Preorder works great!
Developer reply ·
We're happy to hear this — thank you! Best regards, Kaktus Team.
Developer reply ·
Thanks for your feedback! Best regards, Kaktus Team.
Developer reply ·
Thanks for your review! Best regards, Kaktus Team.
Cette app est facile à configurer, j'ai suivi pas à pas les explications, j'ai vérifié si tout marchait correctement, et voilà! C'est une excellente app. pour permettre aux clients de précommander un article en rupture de stock en préréglant un acompte. Merci à Kaktus pour pour la rendre gratuite et aussi performante!
Developer reply ·
Merci pour vos gentils mots ! Nous sommes ravis que l’application vous plaise autant qu’à nous. Votre soutien nous encourage à continuer d’améliorer nos produits pour tous les commerçants. Cordialement, L’équipe Kaktus
It worked perfectly for me!
Developer reply ·
Your feedback truly means a lot. We're happy you're enjoying the app and its features! Best regards, Kaktus Team.
Quick and easy to set-up.
Developer reply ·
Thank you — we’re glad our app is a good fit for your business needs. Best regards, Kaktus Team.
So far so good the support is great and I am able to contact and get a reply quite quickly
Developer reply ·
Thank you for your kind feedback! We're glad the app fits well with your store’s needs. Best regards, Kaktus Team.
Developer reply ·
Many thanks for your review! Our team is always here if you need a hand.
Super fast customer support! The workflow for creating a preorder is intuitive and easy to use.
Developer reply ·
Thank you! It’s great to hear that our app is making things easier for your store. Best regards, Kaktus Team.
great support!
Developer reply ·
Thank you! We’re happy our support team was able to help you. Best regards, Kaktus Team.
Super easy to set up and their support team was AMAZING
Developer reply ·
Thank you! We’re delighted our support team met your expectations. Best regards, Kaktus Team.
The app is very good and the support is very happy to help if there are any problems. Thanks a lot!
Developer reply ·
Thanks for the great review! We’re committed to providing a smooth and reliable experience. Best regards, Kaktus Team.
Developer reply ·
Thank you so much! Best regards, Kaktus Team.
So easy to use! We were set up in minutes and the customer support is second to none. I had a query and Vitalli responded and fixed them immediately at 6pm on a Friday evening! I would highly recommend!
Developer reply ·
Thank you for sharing your positive experience with our app and customer support! We are thrilled to hear that you found our app easy to use and that our customer support team was able to promptly address and resolve any queries you had. Thank you again for your kind words and for choosing KaktusApp. We appreciate your recommendation and look forward to serving you in the future. Best regards, KaktusApp team
Simple to set up and wonderful responsive support!
Developer reply ·
Thank you! It’s great to know you’re having a positive experience with our app. Best regards, Kaktus Team.
This is a really good app. Tech support is readily available when needed, though once you get the hang of it, you don't need tech support. I'm glad to support these people.
Developer reply ·
Your kind words mean a lot — thank you! We're always here to support you. Best regards, Kaktus Team.
Developer reply ·
Awesome to hear! Thank you for the lovely review and for being a valued user.
Great service
Developer reply ·
Big thanks for your feedback! Best regards, Kaktus Team.
love it! Chat support is best.
Developer reply ·
Thanks so much! We’re glad our team could make the process easier for you. . Best regards, Kaktus Team.
Customer Service was so fast and helpful. I'm not a shopify expert whatsoever, but they walked me through each step with patience. So far, I am very pleased and excited to use this new app and feature.
Developer reply ·
We truly appreciate your feedback! It’s rewarding to hear that our support team could help you efficiently and provide a positive experience with the app. Best regards, Kaktus Team.
I had issues intergrating the pre-order app but Vitalii as so patient and helped me get it correctly installed! It works seamlessly and I love its features.
Developer reply ·
So glad to hear that! Our team is always here if you need anything. Best regards, Kaktus Team.
Very quick to respond on chat
Developer reply ·
We appreciate your kind words — glad our team could assist! Best regards, Kaktus Team.
Great, quick, and efficient service.
Developer reply ·
Thanks so much! We’re glad our team could make the process easier for you. Best regards, Kaktus Team.
Great customer support!
Developer reply ·
We're happy to hear this — thank you! Reach out anytime you need help. Best regards, Kaktus Team.
Ottima app, completamente gratuita una rarità. Fa quello che deve le indicazioni del tutorial non sono chiarissime, forse è anche colpa del mio inglese non proprio brillante, ma prontamente il servizio cliente ti guida e ti aiuta per far funzionare tutto. La consiglio!!
Developer reply ·
Il tuo feedback incoraggiante è molto importante per noi. Siamo lieti di sapere che l'app sta apportando un valore reale al tuo negozio. Continueremo a migliorarla e ad aggiungere altre funzionalità per rendere la tua esperienza ancora migliore. Cordiali saluti, Team Kaktus
It seems to be working. Customer Service is great. They took care of my issues quickly.
Developer reply ·
Thank you — we're glad you’re satisfied with the app! Best regards, Kaktus Team.
Developer reply ·
Thanks for your feedback! Best regards, Kaktus Team.
This app works really well. The support team is exceptional. Vitalii responded to my questions really quickly and helped me make changes to fit our requirements. I'm super impressed. Thank you!
Developer reply ·
We truly appreciate your feedback! It’s rewarding to hear that our support team could help you efficiently and provide a positive experience with the app. Best regards, Kaktus Team.
Great app and awesome customer support. Highly recommended!
Developer reply ·
Thank you for the feedback! We're thrilled our support team delivered a great experience. Best regards, Kaktus Team.
Amazing customer service.
Developer reply ·
We're happy to hear this — thank you! Reach out anytime you need help. Best regards, Kaktus Team.
Seems like a good product so far. It's working great to allow pre-orders for new products. Thanks!
Developer reply ·
We’re grateful for your thoughtful review. It’s encouraging to hear that the app is making things easier and providing real value for your business. Best regards, Kaktus Team.
Very easy to put your hands on, and great customer support.
Developer reply ·
Thank you! We’re glad to hear that the app is helping you manage your store efficiently and delivering the results you need. Best regards, Kaktus Team.
Great customer support. Vitalii took care of my issues in just a few minutes and the widget integrates with our site easily.
Developer reply ·
We're happy to hear this — thank you! Reach out anytime you need help. Best regards, Kaktus Team.
Vitalii was super helpful and quick to respond. The app works great. There were actually a few extra things I didn't need. I explained it to Vitalii and he quickly made some edits for me and now it's perfect for what we need. Honestly the best app support I;ve ever had. I'll definitely be checking out other apps from them.
Developer reply ·
We truly appreciate your feedback! It’s rewarding to hear that our support team could help you efficiently and provide a positive experience with the app. Best regards, Kaktus Team.
