Kudobuzz Product Reviews & UGC

Chi was very helpful and our problem was solved quickly.

Simple to use, great!

Does exactly what it says on the tin and support helped me with no wait. (Make sure you turn on the app embed!)

Excellent customer service while switching from wix to Shopify! Responded quickly and clearly.

I have been a customer for several years and I cannot say enough good things about this company and their customer support. They recently went above and beyond to help me and I am so grateful! Thank you again!! 10/10, and would give more stars if I could! They are super fast to offer support, and do an excellent job.

We've used Kudobuzz for over 10 years. They have grown with our business and always strived to meet our needs as we grew. They feel a bit like family. The customer service is fast and human, and the App looks great on our store. Plus, they can't be beaten on price for the features they offer. 100% recommend.

Chi was super helpful to migrate my KB App from one platform to another. She even sent me a CSV of all the reviews to make sure I wasn't missing any on the new store. This is SO Helpful!

Excellent working with the crew at Kudobuzz. I was unable to implement code properly and their wonderful staff helped me out and everything looks fantastic now. Pleasure to work with!

Very patient and kind with me! Helped resolve my confusion with navigation. Got everything settled :) Great app.

love the app and the chat support is great, jared was very responsive and solved my issue in no time!

great support team always answers

Superb app!

I had some issues and Chi from Kudobuzz help me with ALL of them! Her patience and excellence customer service helped calmed all my worries. She didn't rush me during my chat session with her but made sure that every question I had was answered. Thank you so much!

a great app that allows for social proof delivered from other platforms that can be trusted ( you cannot delete these reviews, edit them or fake them ). This allows customers to trust the app and in the long term build brand trust. The team also is very helpful for integration issues and we were up and running within one day.

if you have review etsy or any others e-commerce site , its good to start with this apps to your new site .

Just installed this and was confused about how to get the widget on my home page. Grace helped me right away and added the widget for me. Thank you, Grace! I'm using this app to publish customer reviews from Etsy onto my Shopify store. Pretty neat app!

love the app, excellent customer service :) Recommended if you are trying to import reviews, like in my case from Etsy . Thanks

Quick response time from customer service and quick fix when we had issues with the app (reviews not loading or slow load time). Keeping this app for the emailing features mostly, as this app will send automated emails to your customers asking for a review after 3 weeks post purchase (you can set up your time frame). It also sends an email with a discount code for customers who left a review. Originally got this app to have reviews from Etsy populating on the website but changes that occurred at Etsy made this feature unavailable from an automation perspective. I will still strongly recommend this app to increase the number of reviews on your website!

Kudobuzz integrates neatly with Shopify and is a really easy way to get our customers' views on our products and respond to them. Their service is fantastic too.

Great. It’s fairly effortless for customers to write reviews and for me to publish them. I get an email whenever a new review is written.

I have used the app to link reviews between my Etsy and Shopify. I found it helpful to automatically email customers and receive more reviews. I like it.

Amazing app! used for several years, and any issue support is super helpful and quick! is working very good! thanks!

Needed few tweaks done in order to funcion properly and they have been more than helpful and responsive ! very grateful for the amazing support.

Have been using it for a while. Amazing App for reviews. Great sync with Etsy, nice tabs. It is really easy to install widgets

I needed to switch my reviews form Wix over to Shopify and Naana was a great help to me & my company! Im very satisfied with Kudobuzz. Cheers to year 2 using them

I’ve been using this app for years and anytime I have an issue when I’ve made updates to the store, the developers will quickly fix the issue for us. They even installed some code for their review slider in a few parts of my website , which is a task that I would have had to hire someone to do. Very pleased.

Like how the app looks on my site https://www.customkidsfurniture.com/ and the customer support is very good.

App is very useful and their customer support is quick to respond and help people , It was an amazing Experience. Thanks Abdul

The suport team its so helpfully!! I add all my Etsy reviews to Shopify in a few hours. And I add also reviews to my products

Have been using this app for more then a year. It is been updating reviews daily. It doesn't slow down your site with this app installed. Customer service will also help you with Widgets. It is user friendly and straight forward. Worth to pay for a plan.

They were quick to respond and resolved the issue we were having. Reviews are seamlessly displayed on our shop. We are very pleased.

I really like this app has a lot of good features, moves a bit slow but really good. I wish them continued growth

The app is wonderful and the support is quick, very responsive, and great. Always willing to help with difficult jobs like adding some code to the theme. Also, get my reviews from other sources. Highly recommended

This is by far the best customer service I have had from ANY of my shopify apps. They helped me pull over my Etsy reviews and my reviews from my old website :) very effecient and quick to respond. App is working great now! FIVE STARS *****

This company is always responsive and quick to jump in to resolve issues. The app works as expected and helps solidify social proof.

So far I am very happy with the app. Abdul helped me with all my questions and with installing the Etsy reviews. Really easy to use! no CSV needed or complicated implementations. Thank you

Very good customer service. Naana and Adbul were great and help me with my website reviews. Many thanks!

Great app and fast customer service! Installation of the widgets was a bit hard for me but I was helped very good and fast by customer service.

I love the app. Exported all reviews from other marketplace shop. Also, there is an option to convert reviews to product reviews. Excellent customer service!

Used for a couple of years and find it very easy to use. Had a problem with the updated version, however Kena and Naana always respond incredibly quickly to queries, and rectify any issues fast and efficiently. App and customer service very highly recommended!

David was wonderful to work with. He solved my problem and I am very satisfied with the results.

Excellent. We have used other review apps however the help & support offered here is next to none. They have help me set up every step of the way and are keen to help!

Love this app! Really appreciate the customer, it’s been exceptional. That app has helped me grow my website

I highly recommend this app. They have a great customer service. Always at your service and work on your suggestions.

Wonderful app and friendly staff. Received help really quick. Great followup. Would recommend each and everyone :)

We use Kudobuzz to aggregate and publish reviews on our site. It's a fantastic app, and the customer support really stands out. The only time we ever had a problem with one of the app scripts, the app developer fixed it in less than 24 hours. Highly recommended.

The app does great work for Reviews. I needed a bit help from customer support, which I got - 100% and in a short time! Recommend to anyone!

Really easy to manage app for a not so much tech person. Comes with a great customer support. I would recommend it to anyone.

Works great! i have tried a few different review apps. and this one is the only one i have gotten to work consistently. Has a lot of great features! LOVE IT!

I have just started using Kudobuzz and although I am not sure if the base plan has all that I need, I did receive excellent customer support throughout my trial and error process of publishing reviews. ie. one review had a spelling mistake that customer service had fixed for me so it would appear correctly once published, among other fixes that were so considerate. I recommend this app and their very helpful team.

Naana was fantastic. Got me back up to speed on a technical issue I couldn't solve myself.

Amazing app and surprisingly really easy to use. Great customer service by Naana who helped me step by step in setting it all up! Cheers x

Helpful and easy to implement. Hopefully it helps sales!

Wonderful app! I love that customers are getting automatically an email. Thank you very much. www.stringpower.net

This is a fabulous app! I love that it automatically sends emails to customers for reviews of products they purchased. I also enjoyed the wonderful experience I had with their rep, ABDUL. He was very patient and took the time to walk me through the steps to make the app functional for my store. Thank you, ABDUL......Christina

When I first started with the App I had trouble getting it to sync some reviews. I shared this issue with Kudobuzz and they quickly got back to me and walked me through a step by step guide to get it fixed! It is working perfectly now and we LOVE the app! We have integrated all of our Facebook reviews onto our website and are very happy with it.

So far so good. Cheryl was very helpful in installing this app. We'll see how the post sale email works in a few days.

Excellent app. After reviewing and trying out most of these review apps, finally settled on Kudobuzz. Great support and help with all the setup as we had testimonals in 3-4 different places. I would not hesitate to give it a try. After purchase email and auto-pilot publishing make it valuable at any level. Pricing starts at free and allows you to move up as you grow. A very solid and well thought out app!

Excellent tool! Also, the support team is just wonderful - quick and efficient in resolving any issues.

10-6-17 I am happy to report that after my last review update, Cheryl reached out to me immediately and they are working on the issue. So thankful the wonderful KB service we've always received has returned, and was only caused by a misplaced email. :) Edited 10-4-17 Downgrading my review. After several happy years with this app, problems arose in Aug of 2017 that are not being dealt with. Facebook reviews (a very important part of our marketing)are no longer being displayed and they look like ads instead of reviews. I notified Cheryl on Aug 23. Received a response right away that the tech team would investigate. I again emailed one month later on Sept 22 and have received no response nor resolution to the problem. It is now 10-4 and I feel like Kudobuzz has abandoned us, yet they keep charging us. I can no longer recommend this company unless/until this issue is straightened out. I don't know what is causing such a drastic change in customer service, but it doesn't bode well for the future of this app. I sure hope they're not about to pull the plug on it. (Original review)I have been using the paid version of this app for almost 2 years now and have found Cheryl to be quick to respond to issues and provide support. It is updated regularly and has been a great help in getting our customers to provide reviews. Update 11-16-16 I continue have a great experience with this app, and receive magnificent support from Cheryl. It is one of the few apps that is REALLY worth its price.

We made the transition to Kudobuzz because the service on our last review platform was insufficient and almost entirely absent. Even though this platform claimed to be customizable and interactive, we could not get a hold of a representative to help us engage with the features for which we were paying. After much thought and research, we went with Kudobuzz. Kudobuzz allowed us to import our old reviews, which saved us so much time. Additionally, Cheryl was supportive throughout each step of the process and provided frequent insight into best practices and next steps. My favorite feature is the ability to collect reviews on our individual products as well as general business practices. Sometimes, customers have things to say that may not relate to product X. Kudobuzz gives customer a place to communicate these thoughts, and for that we are thankful.

Great app and a very responsive, helpful developer. I highly recommend :)

The best and most useful app - incredible support and very helpful staff!!

This is an excellent App. It was a tad more difficult to set up than I imagined but with the professional and most helpful support of Abdul, we were up and running in no time. If you are serious about 'reviews' then this is the 'go to' app.

I'm not technologically good and so I struggled. Abdul was amazing and set everything up for me just the way I needed it to be. Very appreciative of his time and now I have our customer testimonials on our store. Thanks :)

A great app with an earnest and helpful team that goes above and beyond!

One of the best app i every use i love it this app is everything i was looking for thank you Kudobuzz

Great app. Easy to use and customer service is brilliant - quick to respond, friendly and helpful

Cheryl has been helpful with making sure our reviews look great on mobile. Overall, the app is very nice and lets us show our reviews from social media on our site!

Very nice app! Greatest feature (for me) is that you can showcase your Facebook reviews, right in your store. And great support!

Everytime i deal with this company, the response is quick, my query is dealt with within hours and my job is made 10 times easier... thank you so much especially cheryl! I have used it for my own website and now for a client of mines as it does everything i want it to do, i love it. You can e-mail customers once they have received products automatically, and publish reviews as and when checked. 10/10 well done gang!

Outstanding app! Attentive support by Cheryl.

Wonderful way to generate more product sales and learn what products/features our customers like best. I'm sure to upgrade soon after getting dozens of great reviews, but the free service is an ideal way to start.

User friendly app with great customer support. Thank You!

a cool app that not only collects your review across platforms but also repost them thus increasing brand awareness on social networks!very cool and practical!

Kudobuzz has contacted me personally after I was getting frustrated. The app is continuously improving and their responsive customer service is why I will still consider Kudobuzz.

This APP is perfect from the big review button that appears on the side of the website an amazing "call to action" for customers, ease of use very little maintenance it just works... they provide over the top customer support fast ...very fast responses.

This is a great app that makes it easy to add testimonials on your store. Their customer service is great as well! 5 stars.

I'm really happy with the app. Love that I can approve the reviews before posting. The customer service response is very quick. Great app!

It's like magic - customers now have a way to review our products/site easily, and they are doing so! You'd be surprised how many reviews you'll get from nice, automated emails. It saves a ton of time, and being able to bring in reviews from other platforms (Facebook/Instagram) is priceless. Nothing was worse than directing our site users to Facebook for reviews (there's still a bunch of people who don't use FB) App works great, is nice and unobtrusive, and the team is super quick to get back to you. It's not just a "good to have" app, it's now one of my top, essential Shopify apps.

I would highly recommend Kudobuzz app. The Kudobuzz team goes beyond regular customer service and exceeds all expectations. They respond quickly to any inquires, have made updates to my store, have improved the product upon request. It is great. As for the app, it integrates great into my store, has a ton of features (which I haven't even totally taken advantage of) and it hasn't crashed on me.

Love this app because it pulls my long term facebook reviews through and with some customisation help from the wonderful support team my request for product reviews started to convert purchasers into reviewers.

UPDATE! Continue to LOVE this app and the customer service has consistently been stellar. They really help a small business out. Thanks!! AWESOME app + AWESOME customer service! Easy, works great and looks great. Started with the free version but will upgrade soon for more features (though the free version is TOP NOTCH). Thanks Kudobuzz!

Awesome app and great customer service.

App does what it says and the customer service is great too. Would recommend Kudobuzz as we've had more reviews than ever before (when we had no app in place to do so). Every store must have this type of app in today's e-commerce world!

Their team is the best and will respond almost instantly. Thank you for all your help.

A wonderful application and the customer service is top notch. They always respond quickly to any questions or concerns and are eager to hear any suggestions. Many display options depending on your mobile/desktop needs as well as what kind of reviews you want to collect. We currently just use it to create a testimonial page, but once setup it just goes on auto pilot and allows to manage/display reviews easily!

Lovely app. I am getting reviews on my store as well as my products. I liked this app best because people can review your shop and their service....not just the product they bought. I also love that emails go out to people after they purchase....making it super easy for them to leave a review. And perhaps the best thing about this app is its FREE....which makes it perfect. Highly recommend! Update, I recently upgraded to the dinner plan and I am enjoying lots of new benefits....like Google rich snippets.....love that one. I have found the support staff to be really great. They are always quick to respond and will work very hard to help.

Great app. Looks good on our site, subtle and unobtrusive but still easy to access. Customer support is brilliant too. I've only had to get in touch a couple of times but never had to wait long for a reply. Really appreciate the help from Cheryl. Nice work!

Fabulous Customer Service! Great app!

Amazing app + even better customer service! WAY better than any other review app I've seen. Lifetime fan & customer! 5-stars.

Just used the new version of the app and its great, needed some help on integrating rich snippets and Kena had it sorted in a matter of minutes. Would highly recommend.

Great app with amazing customer service - thanks so much :)

Great customer service very helpful, best app for reviews and feedbacks. Love it