by PINTEREST inc · launched
View in Shopify App Store ↗Reviews (1680)
I am updating my experience with Pinterest Ads. After reaching out to their customer service, they ultimately understood that I had no intention of placing paid advertising. As a gesture of goodwill, they processed a one-time courtesy refund for the unauthorized charges. While I am glad this was resolved, I strongly believe a massive company like Pinterest needs to do a much better job of protecting its sellers. This should be a relationship based on mutual trust, not one where small businesses are caught off guard by hidden fees. --------------------------------------------- CRITICAL WARNING TO OTHER SELLERS: > Avoid connecting third-party auto-posting apps to Pinterest if you have a credit card on file in your Ads Manager. These integrations can trigger Pinterest's "Performance+" system, which automatically launches paid background campaigns with a default budget of $20/day without clear, separate authorization. When I initially requested a refund, support refused, claiming they were "standard charges" because the ads had already run. This system design feels entirely predatory and unfair to independent creators who are just trying to post organic content. Be extremely careful: link your store, but do NOT leave your credit card attached to Pinterest if you are using auto-post tools.
I like it, but as others have said it is very confusing. For instance someone (like me) who has never gone on Pinterest before, it is confusing as to what a Pin and a Board are. Plus I made a mistake when filling in the profile page and now I can't figure out how to change it. More information please Pinterest.
I have added it for my website heartinbows.com Lets see how it goes
Although it took me almost a year to fully set up the app, it is now complete. I hope my store will lead to new customers for gamcollective.com.
Seems to be ok but sometimes my streams get deleted and I tried to organise the meeting with one of their staff but he never showed up
Shopify continues to say Pinterest is not connected to an advertising account. Choose an account to run ads on Pinterest. However, I have an ad account and somehow it’s not connected. Please help. '
Easy to use but After I made changes to my shopify store, old collections and products are still there . Can't make changes to Pinterest shop , tried disconnecting and connecting again but no use.
I have not had the opportunity to use the app because I spent hours figuring out how to remove the ad blocker, which I did, but I still kept getting the error message when I wanted to put in my billing information. It is so frustrating, and I am still stuck at this point; hence cant start to use the app, unfortunately.
I get to promote my products using my personal Pinterest profile and still get my leads and conversions. It is straightforward to add new pins, and their Idea pins are genius. It goes with the times of people only have short attention spans.
Pinterest has always been helpful, this will be my first attempt connecting my store to pintrest. I guess I will know if this is working for my needs in a month or so.
hopefully i can fully connect the app, as it says unabe to sync feeds, when it gets this technical i find it hard to understand
i just install this app and i can`t wait to see the resault, will give it 5 stars if it work well for me.
Easy to set up and you can create ad campaigns in shopify. Pinterest is having an issue with our URL and their support isnt helpful. Still going back and forth with them.
Easy to connect but i don't really see what this apps do. Does it send automatically images on Pinterest or not ? is it use only for adds ?
Install was easy, now hopefully will see results from Pinterest. We have not added this app previously
Im still learning how to utilize this app however it is definitely getting me a lot more exposure on my business page.
I use this application to help me market my clothing brand. It's not working out well yet 1st months
I found it to be adequate to connect the links. It was self explanatory and easy to comprehend. it was fine.
We installed this app in shopify and it successfully uploaded our product catalog into Pinterest automatically. However, the product pins have no price, inventory infomation and buy button. We contact pinterest and shopify for help, but none of them help solved the problem. This is a common problem. Hope they could help solve this problem ASAP.
I haven't used it yet so I'm not sure about my experience yet. I'm not sure why I'm being asked this now.
I found it semi complicated at the start to set up and making certain my shopify was connected properly
I like using Pinterest personally but can't rate the App until I start using it & see how it helps enhance my Business, which I hope will enable it to grow!
App is not working correctly. I don't see my current products on the Shop area on my Pinterest Account. If a customer would like to see my products on the Board, won't be able to find them in the Shop Tab which is a bummer. In addition, I have created multiple tickets to get a Verified Merchant Badge and have never received a reply back. It would be nice if customer support can help Businesses with their issues and requests.
Slightly frustrating how it just chooses images at random and so our Pinterest Catalogue looks rather messy.
I am not sure how setting up campaigns works - do you have to go into the pintrest merchant account to set up camaigns? Its not clear
It's too soon for me to review this app. The 'system' nudged me to connect my store to Pinterest. All I had to do was 'allow' it. I'll provide more feedback in the days to come.
Waiting to see what happens................................................................................................................................................................................................................................................................
Finally got it. Don't be disheartened when you are trying to add this plug in here (UK user), it did say "Not compatible" but it seems just to be a bug on the app store. Did manage to install it finally after clicking "view all reviews" it came up just fine. Be aware Chrome makes installing impossible (at least for me) so use another browser. Looking forward trying it out now.
I initially had issues because none of my products showed in the Pinterest website shop tab. Now my products are live on Pinterest shop tab. Setup/support could be improved. BuyExcelTemplates.com
Developer reply ·
Thanks for the feedback. It can take up to 48 hours from the app connecting to products showing up on your shop tab. This was helpful to understand and we have added this to our app page to help future merchants connect more easily.