Postcode Shipping
by MicroAngel
View in Shopify App Store ↗Reviews (115)
It's a highly configurable module that allows for shipping rates in different regions. Their support is initially via an AI bot, but if your problem is more complex, it transfers you to a helpful human. Would recommend.
Really appreciate the time John and Neo spent helping us implement some complex logic on some rates. Been using the app for nearly two years and it's one of the most flexible apps to show rates based on postcode/weight/customer/product.
Fantastic. The app itself is exactly what we needed for shipping our products because we have one that is heavy and goes by courier, while all the rest go flat rate Aust Post. The support is second-to-none... absolutely amazing. We set it up ourselves but had a couple of postcodes not working. Contacted them and immediately they went right through our system, fixed what needed to be done and now it is working like a dream. The price is right too! If you're looking for a great shipping app this is it. Thanks John and team.
If you're considering buying this, just do it! The Support Team are absolutely brilliant. They are responsive and very helpful. I also love that we don't get spammed by the app at all. A lot of the plugins we've tried over the years send a lot of emails. I love it! 10/10 recommend!
I had a bit of any issue with splitting postcodes across different areas. Used their chat facility and John came back to me in 2 to 3 minutes. Gave me a resolution with 5 minutes. Fabulous customer support. Highly recommended.
Postcode shipping has solved many complex shipping headaches for our store. And the customer service is first class.
This is a great app. It allows you to manually select and build out postcode shipping rates based on visual postcode references, which is very important for us as we have a lot of areas. You can virtually map entire countries or areas based on geographic locations where you want to ship to and their rates. It's a great tool
Works perfectly. Superb support when required. If you have specific location shipping restrictions or weight based couriers, then this app is great. Thanks
Good support, responded within 1 minute and fixed the issue
This app is perfect for our needs and I cannot emphasise how helpful John the developer is. Seriously went over and above for our specific needs. Cannot fault this app at all.
I had a query on setting the rates for mixed group carts which was quickly answered.
The app is super handy for setting different rates and zoning. It is quite user-friendly, and the service team is also great and very responsive.
Have been using Postcode shipping for a while now, and really pleased with it. It's very powerful and the support is incredible, quick, responsive, helpful, polite, thoroughly recommend it
We are based in Australia and I needed an app to break down our shipments state by state and region by region. Postcode Shipping has been perfect. Works like a dream. And when I needed a little bit of help their support team got back to me within 30mins - on a weekend. Couldn't live without it!
Such a great app for configuring complicated shipping rates based on weights & locations. There's a bit of work to set up rates & regions initially but after that, this app works beautifully for us! But none of this can be done without their amazing support team. There are no questions they can't answer and nothing stops them from helping us willingly. They absolutely go above & beyond to help with our problems and provide best solutions. 100% recommended!
Great App - i had issues setting up but Neo was so helpful and patient. Would highly recommend.
Very helpful team of experts who answer promptly and fully!
Developer reply ·
Appreciate you and your review, thank you for choosing us to power your shipping rates.
After looking at the various options, we went with Shipping Rates by Postcode as it suited our immediate needs but looked like the further options it offered would benefit our business going forward. While the basic set-up is relatively easy to do, it is quite easy to 'miss out' some details meaning that the process didn't work as it should. The help and assistance from Neo was brilliant, he showed patience and diagnosed the problem, correcting it and seeing the transition from testing to usage through to it's happy conclusion. Based on our experience so far, I would highly recommend this app and the support from the developer. Now that the basic implementation stage is up and working satisfactorily, I will be looking at adding some of the refinements to enable the app to work even more effectively within our despatch department.
Had a nightmare with no shipping available on the website, got in touch with them on live chat, within 5 minutes everything working perfectly, Neo, you're amazing! keep up the good work!! love the app.
Developer reply ·
Neo’s a legend, and so are you. Thanks for choosing us to power your carrier calculated shipping rates. Onwards!
Found them by happy accident! The UK is complex when it comes to Courier charges and we have different rates for different zones the further north you go! Shipping Rates is the best solution we found and sorted the complicated shipping charges! Excellent customer service
Used for many years now as it works well for UK sites needing to have rates based on postcode. I have a lot of different types of products which have their own delivery services which are based on weight. The app has always been the answer for me as I can combine services for different product types. When the rules become complicated the chat box is always available to help and even create/fix rules for me so not left hanging.
The post code shipping app will do all that you want it to do. It can be a little complex initially but once you get an understanding it is great
The support on Live Chat was second to none, guided me through setup with ease and this app will save us so much money when shipping to remote postcodes. Thanks to Neo the superstar!
Developer reply ·
Dear merchant, Thank you for the wonderful review and for taking the time to share your feedback with us 🤩. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Stay safe. With love, The Postcode Shipping team
Great app - solved our problems well - very flexible and allows us to set up as many rates and zones as we need. One suggestion - a bulk editor function would be great when needing to do wide ranging rate updates!
Postcode Shipping has been a game-changer for my online business! Their seamless integration allows me to easily set up shipping restrictions based on postcode, ensuring smooth deliveries every time. With their prompt customer support and intuitive interface, managing shipping logistics has never been easier. Highly recommended!
Easy to use, we have been able to exlude, include and set different rates for different postcodes without issues. I see it has a lot more functionality. The support has been the most impressive, I wish other companies had the quality of support these guys do.
We were trying to find a shipping app where we could set up multiple shipping rules for different product sizes and rates. Our requirements were somewhat extremely customized. The support team was extremely helpful and gave the result I was looking for, in a fast and effective way. Highly recommended.
App works for what we need, took some time to set up/have the right shopify conditions present as well. We needed to contact shopify to add calculated shipping rates because we were on a basic shopify plan (years ago). Once that was all done worked great.
This app is fantastic and the support from Blanca was great in helping us out with our specific requirements for different regions and the product shipping for them within each one.
Larry just helped me adjust the free carriage/shipping rules double quick - amazing service and good to see a company providing excellent back up as time is precious for all. Thanks!
Developer reply ·
Thanks a lot for your review! We're honored to be part of the start of your Shopify journey! Don't hesitate to get in touch if you need anything related to shipping rates!
This app worked well for allowing different shipping rates within a country which is not supported by the default Shopify shipping. The support is also fantastic!
A very handy app and the team at postcodes shipping are very understanding and helpful. Highly recommend!
we love the app. It always works great. when I get stuck and break the website the app help is also amazing and very prompt!
Great app! After our web manager left, we had to make some edits to this app, and the support was amazing :)
We deliver items to customers in Australia and internationally. Have been using Postcode Shipping for 4 years, never had an issue. Support is always quick to respond to any queries which is great.
Always been such a great help! A very good supportive app, questions answered super quickly! Although no one enjoys shipping haha
The support was very helpful and knowledgeable. Postcode Shipping app is easy to use and works really well within Shopify.
Great APP, great support! Needed an APP to make assigning carriers, costs and postcode ranges easy and this APP certainly delivered.
Great app with amazing support! The team at Postcode Shipping was really helpful, always quick to reply and help. Would definitely recommend this app. Great Job and thanks Jerome!
Brilliant app to calculate shipping zones for the UK. Also very helpful and speedy response to any queries. I would recommend this app especially for UK shipping zones to Scotland, Ireland etc. where it costs more to ship when using certain couriers.
Great App. Exactly what we are looking for since we want to narrow down the shipping zones to certain areas based on postal code. - Shopify's shipping profile only lets you go down to provinces. The setup is well-organized and logical. The development team must have input quite a lot time and energy in studying all kinds of scenarios that everyone will come across. Great APP! Good Job! Amazing support team! They are the ones who really care about the issues that you might have during the setup and is there to dig into the details and solve the problem. Happy I found this APP and many thanks, Team!
We are in trial setup. Support has been excellent and all our questions have been answered in a timely basis.
If you are a UK based seller and use a mixture of shipping services like Royal Mail & DPD, then you'll likely need to charge different rates for certain Postcode areas as the Carriers charge you different rates (i.e sending to Scottish Highlands). Shopify won't let you do this unless you are on Plus which is too pricey for most of us. Thankfully this awesome app allows you to set up tricky postcode shipping rules for the UK and further afield, the setup and interface are easy to use and the results are spot on. Honestly, we couldn't run our store without this app, its an absolute must for us.
Developer reply ·
Thank you so much for the kind words. We've got your back!
This app has made it possible to do the things we needed to do, and the support provided has been absolutely amazing! Fast responses and always happy to help not matter how big or small the query, they will help you get it working right for your shop. Brilliant customer service. Would definitely recommend.
Developer reply ·
Thank you so much for your review. We've got your back!
Very simplistic and easy to integrate into our Shopify store. I was also blown away at how quick and detailed their customer support was every time we reached out. 10/10 would recommend!!
Developer reply ·
Thank you so much for taking the time to write this review of Postcode Shipping. We take great pride in the support we provide and we're so happy to see you satisfied by it. We're at your service!
This app has helped me focus our shipping by zipcode so that we can offer appropriate shipping rates to our local clients that we serve directly (vs using a 3rd party shipper). Intuitive and friendly interface makes setup easy. Their team was also very responsive to my initial setup questions.
Developer reply ·
Glad to be your solution of choice for postcode-related shipping rates. Thanks for giving us a try!
Great app and support is outstanding. John had a solution for us within an hour ! A must have !!!!!!!
Developer reply ·
Happy to have been helpful. Please don’t hesitate to reach out!
Best support and Best Shipping App. Finally found an app that met all my shipping needs and easy to use. And an Australian Business which made discussing my complexed shipping needs that much easier. The team went above and beyond with their communication and support. 100% recommend.
Developer reply ·
Above and beyond is standard for us, there is no other mode! So happy to know you’re set up and satisfied with our support. Here to help. Don’t hesitate!
More terrific service from Zann and his team. We moved warehouse and had to change all our rates and this happened so quickly and with so little fuss. So pleased to have found this App that sorted out my shipping issues. Zann provides terrific support and responds quickly, more than met my expectations. A valuable addition to our business processes and seriously worth considering.
We struggled to find a solution for shipping based on UK postcodes and parcel weight. This app perfectly suits our requirements. When we had an issue the support was first class too. Excellent all round!
Developer reply ·
Thank you for trusting us with your shipping rates. We’re at your service!
We have been using the additions app for over 3 years. The support that we have been receiving for the app on our Shopify store is first class. From our 11 Apps, I would say that Addition's Apps would offer the best customer service. You would not be disappointed. Nick
Developer reply ·
I’ve got to thank you for this glowing review. Legendary support is extremely important for us because it fills the human gap an application cannot. Thanks again for your support and we look forward to extending this relationship to many more years!
Been using this app for a few months now and it has really drastically improved our store. Especially for the UK - as we have complex settings with offshore shipping to Northern Ireland, the Highlands and the Channel Islands this app has helped to really organise this. We also use multiple courier services. We have had to contact support a couple of times and they are always prompt and thoroughly helpful! Thanks
I used this app to apply charges to certain post code areas and it has been great. The staff were very helpful at getting it installed.
I saw another reviewer who mentioned this app was great for anyone using DPD Local as their couriers, and I couldn't agree more. It's meant that we're now able to offer accurate rates to our customers at checkout for the various service options DPD offer. You have to spend a bit of time getting it set-up how you want, according to the different postcodes, but I found it quickly became intuitive and when I did have any questions the support team were quick to respond.
This app has been such a gamer-changer for us! We have been able to target our orders and manage our shipping costs so much better and that has really improved the bottom line. We have a number of apps for our Shopify store and this has always been the easiest to use - the support team are exceptional and go above and beyond to help with questions and implementation. Amazing job Addition Team!
This app allows us to ship to all parts of the UK and europe and set up discounted rates for levels of spending. It does far more than this but we dont need additional functionality. Support is always lightning fast and they have been able to assist and resolve our issues without issue. First class all and service
Amazing App! This app has solved a huge problem for us....anyone in the UK using Shopify & DPD should have this. The set-up is great and the Addition Support was 5*. They patiently walked us through the final part of the set-up and checked everything was up and running. This app is going to save us time and money. Can't recommend it enough :)
The best customer support I have ever received! The App is extremely easy to use. On the more complicated questions I had the support I received was the best I have ever received on any app! The support team go above and beyond with every single request. It has been an amazing app to use and I will continue to use it. Well done team!!!
I can not RAVE about this app enough. Not only does the app work... the customer service is EXCEPTIONAL! There is a very strong and serious team behind it, who are passionate about delivering an amazing app. The customer service I receive is so fast and effective. I am so grateful to this team for not only providing me with an app that works seamlessly... the customer service I receive is EXCEPTIONAL. Jump on it. You won't regret it.
This app is simply amazing, it solved all our postcode shipping issues in Australia with ease. Cannot recommend it enough.
Hi Zann is amazing, his support extends over weekends, I had a problem is South Africa with our courier's post codes. different rates within one post code. Zann was very helpful and showed me how to get them right. The system now works fully to my satisfation. I am happy with the app, the service - I will recommend this to anyone that needs a shipping rates according to postcode or place names! Thanks Zann - Franz - AbsoluteSkin
Great app and fantastic customer support! Sent a message to support this morning and Zann responded within a few minutes with a quick fix. Highly recommend. Thank you Zann :)
Great app and really helped us sort out our shipping situation and customer service is amazing- Zann is a legend!!!!
This app is very straight forward and when its not the support team are extremely efficient with help either via email or phone call. I feel like I'm the most painful customer with many changing requests with our on-line shipping business but never made to feel so... Thanks team keep up the good work!
Addition's Postcode Shipping Extension is excellent. I needed an App that would let me arrange my shipping by not only postcode, but also via suburb in Australia which many others couldn't do. The Support Team contacted me within an hour of my query and had everything set up and working exactly how we needed it. Amazing customer service and a fantastic App.
This app is great to use for my florist shop. Zann was quick to answer emails and rectify any problems I had - the continued support is great and once all set up, works really well! Thank you! And continuing on I always get the best support as a small business owner with lots on my plate they have helped me with lots of technological things I don't understand and help to adjust the app to my business needs when i ask, I suppose I should leave something in my will to them! Thanks so much :) Belinda
Excellent app, works flawlessly once set up - and for that Zann is the man, amazing service. Highly recommended.
Differentiating shipping areas in New Zealand with Shopify is impossible. This app solved all my shipping problems, helped me separate out Rural Delivery areas so I can charge my customers and was relatively easy once I got my head around it. I had a few questions along the way and Zann was super helpful and very efficient with coming back to me!
This App works perfectly for my online shop! I'm based in the UK and deliver to all UK postcodes, including Northern Ireland. I also deliver to the Republic of Ireland, the Channel Islands and the Isle of Man and these areas were also straightforward to setup. My setup is a delivery surcharge for postcode areas outside the standard UK postcode areas. The moment a customer inputs their postcode, this app automatically calculates the surcharge. All my shipments are pallet deliveries, so I haven't got additional rules setup for different surcharges for different weight brackets for example, but this is possible and I might in the future. To use this App, you need Carrier Calculated Shipping enabled on your Shopify store, which is standard on Advanced Shopify and Shopping Plus. If you are on a lower plan, you can contact Shopify as they can add this functionality for an extra $20 a month or if you move to a pay yearly plan it is free. As there are many postcodes in the UK, it is time consuming to setup, but when done you are sure all your customers pay the correct surcharge. If you have any questions during the setup, the customer service from Addition is fantastic! They will not let you down. I hope this review helps and that you will give this App from Addition a try!
The support you get with this app is excellent. The App has saved us a bundle on shipping and helped increase conversion. www.cuddlies.co
Amazing app and the support team are always super helpful and very fast to get back to you on any queries, could not recommend this app enough :)
Great app. Zann has been very helpful and always helped us solve our problems. We mainly deal with international shipping so it is quite complicated to set up the shipping rates, but Zann has been very patient in helping us do the settings. He gave me a phone call to brief us through step by step. We have compared and consulted several apps and finally decided to use this app. We suggest if your shipping rate setup is complicated, give this app a try and you will be amazed how great the value is.
Such a great app with amazing support. Does everything I need it to do and without fault. Thank you :)
Zann is the man. Having used his product for nearly a year now it has been nothing less than rock solid and the support is second to none. Be more like Zann.
I used this app to easily set up an online store that uses our own local courier to deliver. Our shipping rates are based on distance from our bricks and mortar store. I can't recommend it enough for a simple quick solution. The support I received from Zann was the best I've encountered in my Shopify experience. He was so helpful for getting things up and running quickly, he answered all my questions and pointed me in the right direction for anything beyond the apps function. I had a very short timeframe for getting the store up and running and his help made it happen. Thanks so much Zann - you're my hero!
Fantastic app and top-drawer customer service from Zann. I had a problem and he responded and solved it in a matter of minutes. Great stuff!
The App is excellent, never had any hiccups. Whenever we have had an questions or ran into any problems because of shopify, ZANN, the app owner has always been instantly on it. Highly recommended!
Hi, had this installed but removed as we had to redo due to account update. When wanting to reinstall now we get a 500 server error?
Developer reply ·
Thanks for the review. I noticed you also submitted a support ticket on this and I have responded to that so we can get the error resolved.
I have used this app for over a year, I now have it on three sites. The support I have received has been awesome! I am not very tech savvy, so it is much appreciated here! thanks again for all your help!
Developer reply ·
Thank you for the review! We are happy to hear that it is working well for your stores.
I ran into a big issue on Saturday morning, (through no fault of the app) and emailed support to receive the app developer himself call me within a matter of minutes. **Just a note for any Shopify users who upgrade their plan from yearly basic to the $79 plan, Shopify turns off your third-party calculated shipping rates which means this app stops working and customers can't checkout** Again for clarification, through NO FAULT of this app and 100% Shopify's fault! Zann was absolutely a life saver and was able to narrow down the issue for me quite quickly and I was back up and running as quickly as shopify answered their support line. If only all developers are able to stand by their app like Zann, I am a very greatful customer and benefit so much through this app which is a must have! Thank you Zann!
Developer reply ·
Thanks for the review and the kind words. I am glad we could resolve this with haste and keep you shipping.
Shopify APP developers, please take note! We are currently in the process of setting up the app, although we’d like to take a moment to commend the fantastic service and support we’ve received from Zann. What an absolute delight it has been to setup this program with Him. He has been responsive, patient, knowledgeable and most importantly, attentive. Not once has he flicked us to a support page or self service video. Quick thorough answers without the tech jargon, advice relative to our situation and so much more. What else can we say? Except that we hope all Shopify app developers could aim to be as good as these guys. Well done Zann and the Additon team!
Developer reply ·
We try our very best to keep everyone happy and the team appreciates the kind words. Thank you for taking the time to share your experience.
I wanted the option to differentiate delivery options by area to match our delivery service provider and this service appears to meet our requirements. As many other reviewers have said, Zann was very helpful when I couldn't understand how to set up my different zones, and resolved the issue in minutes. Haven't gone live yet, so will update if we have any future 'real world' observations.
Zann is SUPER responsive and the support is impeccable. This app was exactly what we needed in order to only show certain shipping options to customers in certain zip-code specific zones. Very intuitive and easy to set up and it just works!
One of the best decisions I made for my store. The tool itself is amazing. Very intuitive and easy to work out. BUT, the best bit is the awesome customer service provided by Zann. Whenever and where ever I got stuck, Zann responded quickly and helped me through it very patiently. I would recommend it 100% . Give it a go!
Zann and his team are amazing! The app has worked seamlessly for us and the team are always quick to respond with any questions or issues. If you're looking for a shipping extension app, I'd stop right now. You won't get anything better. A joy to work with!
Fantastic app - did just what the client needed, and we can make it as granular as needed, Customer support is fast, friendly and accurate. Highly recommended!
Basic app that does everything you need and everything it says it will. Customer service is amazing. Cannot recommend highly enough.
What can I say. Absolutely chuffed with this app and more importantly the service from Zann. Can't think of a better way to spend $10 a month. Saving me a fortune and makes my shipping rates really responsive. Thanks Zann
There are many things that can ruin your ecommerce journey, but one of the biggest hurdles to overcome is shipping. Everyone has unique requirements and for me, the automated lookup solutions never produce an accurate amount. If you use more than one shipper and don't mind doing a lot of data entry, then Postcode Shipping Extension is the answer. It provides a lot of control over zones, weight and order pricing allowing you to create rules for a multitude of scenarios. This, backed up by above and beyond support, makes this the happiest extension you'll own.